Basicnetworkpc.com e-mail scam: how to spot it and what to do
Basicnetworkpc.com is just one of the sites that try to look like a credible security vendor in order to get people to click on its links and buy software from affiliates. People might come across this malicious page at any time while browsing online using Chrome, Safari, Edge, Firefox, or any other web browser.
Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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Basicnetworkpc.com e-mail scam: summary
| Distribution | Compromised websites, pop-up ads, potentially unwanted applications |
|---|---|
| Damage | Installation of PUPs or malware, sensitive information disclosure, financial losses |
| Name | Basicnetworkpc.com |
| Type | Scam, phishing, redirect, adware |
| Operation | A message claims the subscription for security software has expired and needs to be immediately renewed to remove the allegedly found viruses on the system |
| Symptoms | A phishing e-mail asking you to sign in |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 7 more facts
| Evidence | 4 write-ups by security sites; details still limited |
|---|---|
| Arrives as | |
| Pretends to be | A well-known company |
| Claim | Your account needs urgent attention |
| Asks for | Your password |
| First seen | 15 November 2022 |
| Facts checked | 7 October 2026 |
What the Basicnetworkpc.com e-mail scam e-mail looks like
Security Alert
You've visited illegal infected website
You have visited unsafe site with illegal content
Your PC is at risk of being infected by viruses
To continue browsing safely - perform an antivirus scan
How to tell the Basicnetworkpc.com e-mail scam e-mail is fake
From our report of Nov 2022 · not reviewed since
- You should not interact with the contents shown by a scam website and check your device with legitimate security software to check for adware
- Third parties can use cookies to continue tracking your online activities, so we recommended clearing browser caches and other leftover files with
- Soon after, visitors are told that their systems have been infected with five viruses that need to be removed immediately - they are also suggested to use the "Proceed" button, which would link them to the purchase page of McAfee security.
- Besides, since McAfee itself has nothing to do with the Basicnetworkpc.com website or its contents, redirecting to fake pages where malicious links are hosted is also possible.
Is Basicnetworkpc.com e-mail scam dangerous? What the senders want
From our report of Nov 2022 · not reviewed since
Basicnetworkpc.com attempts to convince people to purchase security software using scam techniques
Basicnetworkpc.com is just one of the sites that try to look like a credible security vendor in order to get people to click on its links and buy software from affiliates.
People might come across this malicious page at any time while browsing online using Chrome, Safari, Edge, Firefox, or any other web browser. It's likely that users will be redirected here when they click on a bad link somewhere else - these can often be found on torrents, illegal video streaming sites, and similar websites.
Adware can often redirect users to phishing sites, especially if this activity is accompanied by an increased number of advertisements. This is important to note, as removing the adware from your system could stop the Basicnetworkpc.com redirects for good. Also, if you have enabled push notifications from the site, you should access browser settings to stop them - we explain how to perform all these steps below.
Many internet scams are successful because they exploit people's fears. For example, users may receive a message informing them that their computer is infected with a virus. These messages can be convincing, especially if they appear to come from reputable sources such as Google, Microsoft, or Apple.
However, even if you don't know much about how malware works, there are some things you can do to protect yourself and avoid becoming the victim of fraud, and one of the main prevention measures is getting familiar with how these scams operate and what signs to look out for.
From our report of Nov 2022 · not reviewed since
Misleading claims about computer security
When users first enter Basicnetworkpc.com, they're immediately greeted with a blue warning message that looks very similar to the Windows Blue Screen of Death.
Immediately after that, an alleged system scan begins - users can see the items being scanned, and pop-ups of supposedly malicious files also come up. One of the pop-up messages that come up claims that users have visited illegal websites:
While the software might be legitimate, the means for advertising it are not, hence proceeding with the purchase is not recommended.
What to do after the Basicnetworkpc.com e-mail
If you only received the message and clicked nothing, step 3 is all you need.
If you clicked the link or typed anything on the page it opened, do every step, starting with the password.
Step 1: Change the password you typed on the fake page
If you typed a password on the page the Basicnetworkpc.com message opened, assume the sender has it. Go to the real site by typing its address yourself and change the password there, choosing one you have never used.
Change it anywhere else the same password was used, and sign out all other sessions if the service offers it. Any browser on Windows 11 or Windows 10 will do, as long as you do not follow the e-mail's link.
Microsoft account, Security page (account.microsoft.com/security): Change password. Full procedure with screenshots: Turn on two-step verification / secure a hacked account
Step 2: Turn on two-step verification
With two-step verification on, a stolen password alone no longer opens the account, because a sign-in from a new device also needs a code from your phone.
Switch it on for the e-mail account first, then for banking, shopping and social accounts that use that address.
Check the recovery phone, the recovery e-mail and any forwarding rules while you are in the settings, since attackers change them to come back. The pages are the same on Windows 11 and Windows 10.
Microsoft account: Manage how I sign in, where two-step verification and the sign-in methods are. Full procedure with screenshots: Turn on two-step verification / secure a hacked account
Step 3: Report the e-mail and delete it
Do not reply and do not click anything else in the message. In Outlook select the e-mail and choose Report > Report phishing; in Gmail open the three-dot menu next to Reply and pick Report phishing.
That trains the filter for everyone on the service, and the message goes to the junk folder. If the e-mail came to a work address, forward it to your IT team as an attachment first.
The steps are the same in the web mail and the mail apps on Windows 11 and Windows 10.
New Outlook for Windows and Outlook on the web: Report > Report phishing. Full procedure with screenshots: Report a phishing e-mail
Step 4: Scan the PC if you opened a file from the message
A fake sign-in page only steals what you type, so most readers can skip this step. If the Basicnetworkpc.com e-mail made you download or open a file, delete it and scan the PC.
In Windows Security > Virus & threat protection > Scan options, run a Full scan and then Microsoft Defender Antivirus (offline scan) > Scan now. The offline scan restarts Windows 11 or Windows 10 and takes about 15 minutes.
Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Protect your privacy - employ a VPN
There are several ways how to make your online time more private - you can access an incognito tab.
However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise.
Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and VPN will let you browse the Internet without a feeling of being spied or targeted by criminals.
No backups? No problem. Use a data recovery tool
If you wonder how data loss can occur, you should not look any further for answers - human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence.
In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.
If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. is one of the leading file recovery solutions you can find on the market - it is likely to restore even lost emails or data located on an external device.
From our report of Nov 2022 · not reviewed since
How to check for and remove adware or other malware from your system
If you're seeing more ads than usual or being redirected to strange websites, it's time to check your device for infections.
Adware is a type of malicious software that forces users to see pop-ups, deals, and other advertisements while also collecting their data in the background. In some cases, it can even include personal details like addresses and credit card details, which would be a major privacy concern.
Additionally, other active viruses might be present on your computer without you knowing it. As a result, security software is important in order to prevent any further damage that could occur.
Since adware commonly tracks an individual's internet activity, protecting your privacy is of utmost importance. We always recommend utilizing a cleanup utility to eliminate cookies and other data that have been cached online. You can also follow the manual steps listed below:
MS Edge (Chromium)
- Click the Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.
- Click Menu and pick Options.
- Go to Privacy & Security section.
- Click on Clear Data...
- Select Cookies and Site Data, as well as Cached Web Content and press Clear.
- Click Safari > Clear History...
- From the drop-down menu under Clear, pick all history.
- Confirm with Clear History.
- Click on Menu and go to Settings.
- Select Privacy and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.
- Press on the Gear icon and select Internet Options.
- Under Browsing history, click Delete...
- Select relevant fields and press Delete.
From our report of Nov 2022 · not reviewed since
Basicnetworkpc.com ads may also come via push notifications
Websites that show false information about users' computer status try to make money in as many ways as they can.
For example, they want to sell software to users and ask them to enable push notifications when they first enter the site - it manifests as a prompt at the top of the page, below the URL bar.
If you accidentally click the "Allow" button, intrusive pop-ups will appear on your desktop and show material that is misleading and might even contain malicious links. Do not interact with these notifications, as it could jeopardize your safety.
MS Edge (Chromium)
- Open the Google Chrome browser and go to Menu > Settings.
- Locate the Privacy and security section and pick Site Settings > Notifications.
- Look at the Allow section and look for a suspicious URL.
- Click the three vertical dots next to it and pick Block. This should remove unwanted notifications from Google Chrome.
- Open Mozilla Firefox and go to Menu > Options.
- Click on Privacy & Security section.
- Under Permissions, you should be able to see Notifications. Click the Settings button next to it.
- In the Settings – Notification Permissions window, click on the drop-down menu by the URL in question.
- Select Block and then click on Save Changes. This should remove unwanted notifications from Mozilla Firefox.
- Click on Safari > Preferences...
- Go to the Websites tab and, under General, select Notifications.
- Select the web address in question, click the drop-down menu and select Deny.
- Open Microsoft Edge, and go to Settings.
- Select Site permissions.
- Go to Notifications on the right.
- Under Allow, you will find the unwanted entry.
- Click on More actions and select Block.
- Open Internet Explorer, and click on the Gear icon at the top-right of the window.
- Select Internet options and go to the Privacy tab.
- In the Pop-up Blocker section, click on Settings.
- Locate the web address in question under Allowed sites and pick Remove.
Questions about Basicnetworkpc.com e-mail scam
Can reading "You've visited illegal infected website" infect my computer?
Reading it cannot. An e-mail is text and pictures, and current versions of Outlook, Gmail and other web mail services do not run code from a message just because you opened it. What can cause harm is an action:
- signing in on the page the link opens
- opening an attachment
- enabling macros in a document
The message "You've visited illegal infected website" was built to lead you to one of those steps. If you stopped at reading, delete it and use the report button so the provider can block the same wave for others. Nothing needs to be removed from Windows.
The "You've visited illegal infected website" page asked for my code too. Is two-step verification enough?
Not when you typed the code yourself. Some phishing pages pass your password and the one-time code to the real site in real time, which lets the attacker sign in once. Change the password immediately, then sign out of all sessions so the stolen session ends.
Check the account's security page for new devices, app passwords and recovery details, and remove anything you did not add. A passkey or a hardware key is the strongest protection against this trick, because it cannot be typed into a fake page. Keep the e-mail "You've visited illegal infected website" for your report, then delete it.
Could Basicnetworkpc.com be a genuine message?
We checked it, and it is not. A well-known company is only the costume. The message exists to get your password, and real companies handle that inside your account, after you sign in normally, not through links, attachments or phone numbers in a message you did not expect.
Scammers copy logos and footers perfectly, so the design proves nothing. The sender address, the link target and the request are the reliable signs, and all three point to a scam here. Delete it, and if you are worried, check your account directly.
Why does Basicnetworkpc.com say that your account needs urgent attention?
Because that story works. A problem that needs fixing, a deadline and a simple solution make people act before they check.
The claim that your account needs urgent attention is the same for everyone who received Basicnetworkpc.com; it was written once and sent in bulk. Nothing about your own situation triggered it.
If you are unsure, look at the real account or service the normal way, without using the message. The claim will not be there, which settles the question. Then report the message.
What does Basicnetworkpc.com want from me?
In the end, your password. Everything else in Basicnetworkpc.com, from the logo to the deadline, is there to get you to that point without stopping to think. Knowing the goal helps you judge your risk.
If you did not give it, you lost nothing and can delete the message. If you did, the steps in this guide are ordered by what you handed over:
- passwords first
- then card and bank details
- then documents and anything you installed
- ran
Act on the highest item on that list first.
How do I contact the real a well-known company?
Not through anything in Basicnetworkpc.com. Type the official website address into the browser yourself, use the app you already have, or use the phone number printed on your card, contract or a previous genuine invoice. Search results can be risky too, because scammers buy ads for support numbers.
Once you reach the real a well-known company, you can ask whether there is any problem with your account and report the scam message; many companies have a dedicated address for phishing reports on their security page.
Can I trick the scammers or waste their time?
Better not. Replying to Basicnetworkpc.com confirms that your address or number is live and puts it on lists that sell for more. Scammers who are teased sometimes switch to harassment or try to use any detail you reveal, such as your name, employer or location.
Playing along also risks a slip, like opening a link or a file they send. Report the message, block the sender and delete it. Your report does more damage to the operation than a conversation would.
I entered my password on the fake page. What should I do?
Change the password on the real site right away, through its own website or app, and sign out of all sessions.
If you use the same password anywhere else, change it there too. Turn on two-step verification with an authenticator app or a passkey. Check the account for changes:
- recovery e-mail
- phone number
- forwarding rules
- recently sent messages
If you can no longer sign in, use the provider's account recovery page. Tell your contacts if the account sent messages in your name.
What is the single best habit against scams like this?
Never act on a message through the message itself. If something claims to be from a well-known company and asks you to sign in, pay, call or open a file, close it and go to the service the way you always do:
- a bookmark
- the app
- the number on your card
Real problems will be visible there. This one habit defeats almost every phishing, invoice, delivery and account-suspension scam, regardless of how convincing the design is, because the scammers can copy the look but not the real account.
Will Fortect remove Basicnetworkpc.com?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For Basicnetworkpc.com, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Imperva: Phishing attacks (read October 7, 2026)
- How-to Geek: Everything You Need To Know About the Blue Screen of Death (read October 7, 2026)
- NTT: Cookies and Web Beacons (read October 7, 2026)
- FTC: How to recognize and avoid phishing scams (read October 7, 2026)
- CISA: Recognize and report phishing (read October 7, 2026)