Severity scale:  
  (15/100)

Browser Opinion Survey. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Adware

Browser Opinion Survey – a fake pop-up that that resembles countless other survey scams

Browser Opinion Survey
Browser Opinion Survey is a scam message that tries to convince users that they are eligible to a valuable prize

Browser Opinion Survey (also known as 2018 Annual Visitor Survey) is a malicious advertisement that shows up unexpectedly on Google Chrome, Internet Explorer, Mozilla Firefox, Safari or another browser and claims that the user has been selected to participate in an online survey and win an Amazon voucher worth $1000, iPhone X, or other valuable prizes. While it might seem like an excellent opportunity to win some money, users should refrain from participating as the fake alert is a survey scam and should be ignored. Users who agree to participate in Browser Opinion Survey risk losing money, installing bogus software or disclosing sensitive information to bad actors.

Summary
Name Browser Opinion Survey
Also known as 2018 Annual Visitor Survey
Type Adware
Sub-type Survey scam
Similar scams National Consumer Center scam, Unlock this Page to Continue, Congratulations Amazon User
Affected browsers Google Chrome, Internet Explorer, Mozilla Firefox, Safari, Opera, etc
Symptoms Fake pop-ups offering prizes for a survey completion
Elimination You can get rid of adware by using Reimage or by checking our manual guide below

Browser Opinion Survey scam is not the first of that kind, as countless others emerged over the years. Once users are aware of these hoaxes, they are pretty easy to identify. As soon as users realize it is a scam, they need to remove Browser Opinion Survey advertisements from their browsers by simply closing them.

Nevertheless, some users may be redirected to fake surveys simply out of nowhere repeatedly. In such case, the computer is affected by an adware[1] application that must have entered the PC while user was carelessly installing freeware or shareware. Adware applications can come in various forms, including:

  • Browser extensions
  • Toolbars
  • System optimizers
  • PDF converters
  • Media Players
  • Download managers, and similar

In some cases, users might not even notice any difference within their system, like no slowdowns or additional processes running in the Task Manager. However, redirects to Browser Opinion Survey scam can become a daily struggle. Users might see the following fake message:

2018 Annual Visitor Survey
Browser Opinion survey

Congratulations!
You've been personally selected to take part in our 2018 Annual Visitor Survey! Tell us what you think of Chrome and to say “Thank You” you'll receive a chance to get a $1000 Amazon Giftcard, a $100 Costco Giftcard, or a $1000 Visa Giftcard!

Nevertheless, those who get tricked by cybercrooks who created Browser Opinion Survey virus might be forced to disclose their personal information, such as home address, email, name, location, or even banking details. This data can be used by criminals to enroll you in ad campaigns which will spam your inbox with commercial content, or even sell this data on the Dark Web[2] for profit.

In some other cases, users might be tricked into subscribing to a service they do not require, and their credit card will be billed every month. Victims have to manually opt out of such subscriptions, even if they were not clearly explained that they are being enrolled. Unfortunately, none of the money that already has been paid can be claimed back. Thus, by trusting the Browser Opinion Survey scam, you risk losing your money.

Additionally, crooks might request remote access to the computer. This activity is especially dangerous as they might install malware on the targeted machine. Threats like trojans cannot be spotted quickly, and they do not emit many symptoms (if any). Therefore, what started as innocent participation in an online survey, might end in a severe malware infection.

Security researchers[3] advise users to be vigilant and quit the bogus web page instantly. In case they experience the unwanted redirects frequently, they should take care of Browser Opinion Survey removal. There are two options for that: users can make use of PUP elimination tools like Reimage or Malwarebytes MalwarebytesCombo Cleaner, or get rid of all the adware-related components manually.

Be prepared for online scams: you can find them anywhere on world wide web

As we already mentioned, survey scams can be easy to recognize. Users who are hard to convince of “you get this for free” idea already have it covered. Those who are more gullible might be in trouble, however. Thus, all users should be cautious and remember, that if the deal is too good to be true, it most likely is. Look at everything with skepticism and do not provide any information or download anything before you make sure it is legitimate.

To avoid adware infections, users should carefully study the installation procedure of new programs or even its updates. Unfortunately, even well-known companies use software bundling to deliver optional components to users and increase their revenue. While some of the applications might be useful and can be trusted, most the third-party installers offer nothing but junk.

Therefore, do not rush the software installation process and do not click “Next” several times without looking. Check every step carefully and, when prompted, always opt for Advanced/Custom installation mode instead of Recommended/Quick one. This way, you will be able to get rid of any additional components that are offered together with the desired application.

Do not delay Browser Opinion Survey scam removal – use the below solutions

It is vital to remove Browser Opinion Survey virus as soon as the suspicious activity is noticed on the device, as potentially unwanted programs can often lead you to dubious websites where more of unwanted applications can be installed. This way, adware multiplies quickly, making it hard to detect and get rid of.

For a quick Browser Opinion Survey removal, use security software, especially if the adware was present on your computer for a while. Additionally, anti-virus software is capable of preventing other malware from entering your PC.

Those who are more computer-savvy and do not want any additional software to be installed on their machines, feel free to use our manual instructions below. However, please make sure each step is executed precisely and in the correct order.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Browser Opinion Survey, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Browser Opinion Survey from Windows systems

To remove Browser Opinion Survey scam from Windows, use this guide:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Browser Opinion Survey and related programs
    Here, look for Browser Opinion Survey or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Browser Opinion Survey from Mac OS X system

As adware can affect Mac as well, take these steps to get rid of it:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Browser Opinion Survey or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Browser Opinion Survey from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Browser Opinion Survey and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Browser Opinion Survey removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Browser Opinion Survey from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Browser Opinion Survey should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Browser Opinion Survey from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Browser Opinion Survey and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Browser Opinion Survey removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Browser Opinion Survey from Google Chrome

You will have to reset Google Chrome the following way:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Browser Opinion Survey and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Browser Opinion Survey removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Browser Opinion Survey from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Browser Opinion Survey or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Browser Opinion Survey removal process. Select all options and click on 'Reset' button

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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References