Severity scale:  
  (95/100)

Crab7765@gmx.de ransomware. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

crab7765@gmx.de ransomware is a cryptovirus that mimics an infamous Gandcrab with its .crab file extension

crab7765@gmx.de ransomware
crab7765@gmx.de ransomware is a cryptovirus that locks data to demand ransom from the victim.

crab7765@gmx.de ransomware is a dangerous cryptovirus that encrypts users' data and marks it with either .crab or .qweuirtksd file extensions. However, the cyber threat does not belong to an infamous GandCrab ransomware family but belongs to another big family called Scarab and can be called one of the versions of Qweuirtksd ransomware. The main aim of this malware is to trick its victims into paying the ransom. For that, it encrypts files with the help of sophisticated encryption algorithm and additionally declares that the only way to recover them is the ransom. However, if you happen to find .[Crab7765@gmx.de].crab file extension appended to your files this about backups. Also, security experts[1] note that you can try to recover encrypted special data recovery software.

Name crab7765@gmx.de ransomware
Type Cryptovirus
Related
  • Qweuirtksd
  • Scarab
File extension [crab7765@gmx.de].crab
Contact email crab7765@gmx.de
Encryption method AES
Ransom note !!!ReadMeToDecrypt.txt or HOW TO RECOVER ENCRYPTED FILES.tx
Distribution Spam email attachments
Removal Install and scan your system with Reimage to remove crab7765@gmx.de ransomware

This ransom virus first was spotted on the first time during the first week of October. While it is obvious that the malware is hailing from Scarab family, it seems that crab7765@gmx.de ransomware can also be yet another version of Qweuirtks virus. However, the biggest difference is in the ransom note that cyber threat generates and places on the system after data locking.

crab7765@gmx.de ransomware generates the ransom message called HOW TO RECOVER ENCRYPTER FILES.txt which includes just a couple of facts about contacting the developers and nothing more. Here is the full text is displayed in a ransom note:

Your files are now encrypted!

Your personal identifier: ***

For instructions for decrypting files, please write here:

crab7765@gmx.de
crab7765@protonmail.com

If you have not received an answer, write to me again!!

Unfortunately, data encrypted by crab7765@gmx.de ransomware becomes inaccessible and useless. As many ransomware[2] developers state in their ransom messages that paying the ransom is allegedly the only solution. Without a decryption tool, your data cannot be decrypted, but you can try data recovery tools or replace encoded files with safe ones from the external backup.

You need to remove crab7765@gmx.de ransomware from the system and then attempt to restore your data. Paying the ransom gets you nowhere, and it may lead to permanent data or money loss. Contacting cybercriminals is a bad idea, and you shouldn't do that in any case.

Proceed with crab7765@gmx.de ransomware removal and clean the system before you restore your data because ransomware can encrypt your date again and affect newly added files, if not terminated completely. Follow our instructions below and use a reputable anti-malware like Reimage to clean your system.

Ransomware can be distributed with the help of other malware

Cyber threats like trojans, worms, and malware can be set to do a variety of things once infiltrated. Spreading ransomware can be one of many functionalities. However, direct ransomware payload or malware designed to spread infections, all come from insecure file attachments in emails. 

Spam email campaigns often distribute malicious components and can look very legitimate or safe. Email box has a section for spam email box, but malicious emails may appear on the regular email box and lure you into downloading and opening infected files. Pay attention to details if you got an email that looks suspicious:

  • infected email may be written in bad English, contain various typos or grammar mistakes;
  • subject line appears to be “financial information” or something in that manner;
  • sender appears to be a well-known company like FedEx or PayPal[3].

Researchers note that any Word file attached to a questionable email can be infected with macros and install the ransomware on your device once you download and open the document on your system. You can try scanning the device with antivirus tool before opening. Make sure that you pay more attention to emails you get.

Eliminate all files possibly related to crab7765@gmx.de ransomware

If you need to perform crab7765@gmx.de ransomware removal, make sure to use tools designed for this process and do that immediately after noticing any activity. The best thing you can do, in this case, is employing your reliable antivirus or downloading and installing an anti-malware tool like Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

To remove crab7765@gmx.de ransomware manually you would need to have better skills in IT, so we recommend using automatic virus termination method. A full system scan with anti-malware tools also improves the performance of your PC when it cleans additional files or programs off of the system. Keep your anti-malware up-to-date so you can avoid additional cyber infections in the future.

Offer
We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software you agree to our privacy policy and agreement of use.
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
Press mentions on Reimage
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove crab7765@gmx.de virus, follow these steps:

Remove crab7765@gmx.de using Safe Mode with Networking

Since crab7765@gmx.de ransomware can affect the performance of your AV, you should reboot your device in Safe Mode with Networking and then repeat the system scan:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove crab7765@gmx.de

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete crab7765@gmx.de removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove crab7765@gmx.de using System Restore

Try using System Restore for crab7765@gmx.de ransomware removal:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of crab7765@gmx.de. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that crab7765@gmx.de removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove crab7765@gmx.de from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by crab7765@gmx.de, you can use several methods to restore them:

data Recovery Pro is an alternative for file decryption

Since there are no decryption tools yet you have one choice when it comes to encrypted files – restore them. If you have no backups, that is a bummer but try using Data Recovery Pro. This program also helps with accidentally deleted files.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by crab7765@gmx.de ransomware;
  • Restore them.

Windows Previous Versions feature recovers data on your device

If System Restore was enabled before you can employ Windows Previous Versions and restore files encrypted by crab7765@gmx.de ransomware

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer could help in file recovery

Use this tool for your Shadow Volume Copies

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

There is no decryption tool

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from crab7765@gmx.de and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Alice Woods
About the company Esolutions

References