Remove Enfp ransomware (Free Guide) - Quick Decryption Solution

removal by Jake Doevan - - | Type: Ransomware

Enfp virus Removal Guide

What is Enfp ransomware?

Enfp ransomware – data-locking computer infection with a direct money extortion purpose

Enfp ransomwareEnfp ransomware is the threat that asks the payment after file encryption.

Enfp ransomware is a malicious program designed to encrypt all personal data on the computer and then demand ransom for its return. This is the threat that relies on a powerful encryption algorithm[1] and manages to lock users' files and mark them using .enfp appendix. Once inside the system, it encrypts all personal pictures, videos, documents, archives, and other files and adds the extension in the process, hence the particular name of the virus. Victims can no longer access these files and require a unique key that is in possession of cybercriminals behind the ransomware.

Unfortunately, those people behind the threat cannot be trusted. Especially since the threat is from a Djvu ransomware family, as other versions like Pola virus, Tirp virus, Reig virus. Once the encryption is complete, virus drops a ransom note _readme.txt – instructions from cybercriminals. It explains to victims what happened with their files and claims that the only method to return them is by paying a ransom for a decryption tool. For negotiation purposes, crooks also provide emails helpteam@mail.ch, helpmanager@airmail.cc.

At the time of writing, this version of the threat has no decryption tool that could help restore all files affected during the encryption. However, this family was previously using the offline ID and key forming methods, so versions with such keys can be decrypted with a tool from Emsisoft. You can check if that is possible by running the tool. Other more general methods include ransomware removal and data recovery using backups. You can find plenty of tips below.

Name Enfp ransomware
Type Ransomware, file locking virus
Malware family Djvu/STOP ransomware
Extension Files appended with .enfp extension
Ransom note _readme.txt
Contact helpteam@mail.ch, helpmanager@airmail.cc
Distribution Malware spreads around using pirating sites and malicious files or macro viruses
Malware removal Perform a full system scan with powerful security software like anti-malware tools
System fix Malware can seriously tamper with Windows systems, causing errors, crashes, lag, and other stability issues after it is terminated. To remediate the OS and avoid its reinstallation, we recommend scanning it with the ReimageIntego repair tool

Enfp virus is a type of malware that encrypts personal files, but there are additional functions this threat has. Various system processes can get affected when files and programs get damaged and altered by the virus. Due to these changes in the machine, this malware can trigger problems and even errors. Experts[2] recommend removing the threat as soon as possible, so permanent system damage can be avoided.

In the ransom note _readme.txt, cybercriminals behind the attack explain that the only way to recover data is by paying ransom in Bitcoin. The sum can vary, depending on many different factors, but this family hasn't changed their email addresses for a while, and the name of the file remains the same for years. The particular amount demanded is $980 at first, but criminals try to fake trust and offer a discount if the victim contacts them in 72 hours.

Even though those claims about discounts and decryption as the only solution may scare you, paying is not the best nor the only option. Ransomware removal is the needed first step. Then you can worry about your files and recovery options.

The ransom note message:

ATTENTION!

Don't worry, you can return all your files!
All your files like pictures, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-9CYW99VhUR
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:
helpteam@mail.ch

Reserve e-mail address to contact us:
helpmanager@airmail.cc

Your personal ID:

This cryptovirus belongs to a malware family known for persistence. These viruses spread around, and each week developers release a new variant or even two. This malware encrypts all the important files on a Windows computer and restricts access to them. However, threats can also alter registry, system folders, files, programs. This is why the anti-malware tools (SpyHunter 5Combo Cleaner or Malwarebytes) are the ones recommended for the virus removal, but tools like ReimageIntego are required for the more in-depth system repair purpose.

Enfp ransomware virusEnfp ransomware - the virus that locks commonly used data.

The detection[3] is really important because not all of the AV engines can find the threat on the machine. Enfp ransomware can be removed with the help of tools that find these malicious files dangerous. Names can differ, but you should choose one of the powerful tools, regardless of the detection names.

However, these particular detections that show up on the screen after a thorough anti-malware scan can indicate other threats related to the .enfp virus, like AzoRult trojan. These are the ones that people might find before the encryption of the important files occurs.

  • Trojan.GenericKD.45918093
  • Trojan:Win32/Azorult.8efe1694
  • Win32.Troj.Undef.(kcloud)
  • etc.

Unfortunately, decryption of these affected files cannot be successful until the official tool is developed. But you can find a few alternatives below the removal guide.

While it is true that ransomware virus-affected files require a unique decryption key to unlock them, experts recommend not paying the ransom, as cybercriminals might not keep their promises, resulting in financial losses. In this article, we will explain how to get rid of malware and use alternative methods for data recovery. But having backups[4] is the best solution since you can remove ransomware and move on with replacing every affected piece.

A cyber infection that might result in complete data compromise

This is a virus that attacks Windows computers by using various infiltration methods. Once inside, it uses an encryption algorithm to lock up all documents, archives, videos, music, and other files, adding the extension to them. After that, Enfp ransomware delivers a text file, which includes instructions on how to recover the encrypted data.

The ransomware infiltration is silent and quick because ransomware creators rely on methods with macro virus usage and infects machines when the pirating and torrent sites are used. Malicious files can be disguised and spread the malware code immediately after the Word, or Excel file is opened from the email sent to random people.

Enfp file virusEnfp is a virus that categorizes as ransomware because it shows a ransom-demanding message.

Also, virus authors rely on users' habits to rely on pirated pieces of video games, software versions. The Djvu virus family is known for spreading as executable or different installation files that are distributed in bundles with software packages. Adobe software is one of the common pieces that people state to install right before the ransomware infiltration.

Once the infiltration is done, users should receive further instructions to proceed with the payment, provided in bitcoin cryptocurrency, so criminals get their money. Nonetheless, we do not recommend contacting the attackers because they might not deliver the required decryption tool. Remove Enfp ransomware instead and then try to repair system damage and recover files with the options below.

Remove ransomware and move to the file recovery after the successful process

This type of malware is classified as ransomware, so it is not the easiest piece to remove. These threats are known for accessing user machines without permission and encrypting all files on them. This way, cybercriminals behind the attack can ask for a ransom payment in return for a unique key. Other damage to the machine can affect the performance significantly.

Ransomware is a virus designed to lock videos, music, and other files on your computer and hold them hostage until a ransom is paid. Make sure to remove ransomware as soon as possible with SpyHunter 5Combo Cleaner or Malwarebytes, or a different anti-malware tool. This is the only way to clear all pieces of the virus off of the machine.

Various files get encrypted, but ransomware also alters data in the system folders and other places like the registry. You need to run a tool like ReimageIntego after the Enfp ransomware removal, so you can be sure that any affected pieces get repaired properly, and your device runs smoothly again. Do not skip such a step, or you might risk getting the computer damaged with all the personal files.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of Enfp virus. Follow these steps

Important steps to take before you begin malware removal

File encryption and ransomware infection are two independent processes (although the latter would not be possible without the former). However, it is important to understand that malware performs various changes within a Windows operating system, fundamentally changing the way it works.

IMPORTANT for those without backups! → 
If you attempt to use security or recovery software immediately, you might permanently damage your files, and even a working decryptor then would not be able to save them.

Before you proceed with the removal instructions below, you should copy the encrypted files onto a separate medium, such as USB flash drive or SSD, and then disconnect them from your computer. Encrypted data does not hold any malicious code, so it is safe to transfer to other devices.

The instructions below might initially seem overwhelming and complicated, but they are not difficult to understand as long as you follow each step in the appropriate order. This comprehensive free guide will help you to handle the malware removal and data recovery process correctly.

If you have any questions, comments, or are having troubles with following the instructions, please do not hesitate to contact us via the Ask Us section.

IMPORTANT! →
It is vital to eliminate malware infection from the computer fully before starting the data recovery process, otherwise ransomware might re-encrypt retrieved files from backups repeatedly.

Scan your system with anti-malware

If you are a victim of ransomware, you should employ anti-malware software for its removal. Some ransomware can self-destruct after the file encryption process is finished. Even in such cases, malware might leave various data-stealing modules or could operate in conjunction with other malicious programs on your device. 

SpyHunter 5Combo Cleaner or Malwarebytes can detect and eliminate all ransomware-related files, additional modules, along with other viruses that could be hiding on your system. The security software is really easy to use and does not require any prior IT knowledge to succeed in the malware removal process.

Repair damaged system components

Once a computer is infected with malware such as ransomware, its system is changed to operate differently. For example, an infection can alter the Windows registry database, damage vital bootup, and other sections, delete or corrupt DLL files, etc. Once a system file is damaged by malware, antivirus software is not capable of doing anything about it, leaving it just the way it is. Consequently, users might experience performance, stability, and usability issues, to the point where a full Windows reinstall is required.

Therefore, we highly recommend using a one-of-a-kind, patented technology of ReimageIntego repair. Not only can it fix virus damage after the infection, but it is also capable of removing malware that has already broken into the system thanks to several engines used by the program. Besides, the application is also capable of fixing various Windows-related issues that are not caused by malware infections, for example, Blue Screen errors, freezes, registry errors, damaged DLLs, etc.

  • Download the application by clicking on the link above
  • Click on the ReimageRepair.exe
    Reimage download
  • If User Account Control (UAC) shows up, select Yes
  • Press Install and wait till the program finishes the installation process Reimage installation
  • The analysis of your machine with begin immediately Reimage scan
  • Once complete, check the results – they will be listed in the Summary
  • You can now click on each of the issues and fix them manually
  • If you see many problems that you find difficult to fix, we recommend you purchase the license and fix them automatically. Reimage results

By employing ReimageIntego, you would not have to worry about future computer issues, as most of them could be fixed quickly by performing a full system scan at any time. Most importantly, you could avoid the tedious process of the Windows reinstallation in case things go very wrong due to one reason or another.

Restore Windows "hosts" file to its original state

Some ransomware might modify Windows hosts file in order to prevent users from accessing certain websites online. For example, Djvu ransomware variants add dozens of entries containing URLs of security-related websites, such as 2-spyware.com. Each of the entries means that users will not be able to access the listed web addresses and will receive an error instead.

Here's an example of “hosts” file entries that were injected by ransomware:

Hosts file

In order to restore your ability to access all websites without restrictions, you should either delete the file (Windows will automatically recreate it) or remove all the malware-created entries. If you have never touched the “hosts” file before, you should simply delete it by marking it and pressing Shift + Del on your keyboard. For that, navigate to the following location:

C:\\Windows\\System32\\drivers\\etc\\

Delete Windows "hosts" file

Restore files using data recovery software

Since many users do not prepare proper data backups prior to being attacked by ransomware, they might often lose access to their files permanently. Paying criminals is also very risky, as they might not fulfill the promises and never send back the required decryption tool.

While this might sound terrible, not all is lost – data recovery software might be able to help you in some situations (it highly depends on the encryption algorithm used, whether ransomware managed to complete the programmed tasks, etc.). Since there are thousands of different ransomware strains, it is immediately impossible to tell whether third-party software will work for you.

Therefore, we suggest trying regardless of which ransomware attacked your computer. Before you begin, several pointers are important while dealing with this situation:

  • Since the encrypted data on your computer might permanently be damaged by security or data recovery software, you should first make backups of it – use a USB flash drive or another storage.
  • Only attempt to recover your files using this method after you perform a scan with anti-malware software.

Install data recovery software

  1. Download Data Recovery Pro.
  2. Double-click the installer to launch it.
    Launch installer
  3. Follow on-screen instructions to install the software. Install program
  4. As soon as you press Finish, you can use the app.
  5. Select Everything or pick individual folders where you want the files to be recovered from. Select what to recover
  6. Press Next.
  7. At the bottom, enable Deep scan and pick which Disks you want to be scanned. Select Deep scan
  8. Press Scan and wait till it is complete. Scan
  9. You can now pick which folders/files to recover – don't forget you also have the option to search by the file name!
  10. Press Recover to retrieve your files. Recover files

Use Emsisoft decrytor for Djvu/STOP

If you have infected your computer with one of the Djvu variants, you should try using Emsisoft decryptor for Djvu/STOP. It is important to mention that this tool will not work for everyone – it only works if data was locked with an offline ID due to malware failing to communicate with its remote servers.

Even if your case meets this condition, somebody from the victims has to pay criminals, retrieve an offline key, and then share it with security researchers at Emsisoft. As a result, you might not be able to restore the encrypted files immediately. Thus, if the decryptor says your data was locked with an offline ID but cannot be recovered currently, you should try later. You also need to upload a set of files – one encrypted and a healthy one to the company's servers before you proceed.

  • Download the app from the official Emsisoft website. Download Djvu/Stop decryptor from Emsisoft
  • After pressing Download button, a small pop-up at the bottom, titled decrypt_STOPDjvu.exe should show up – click it.
    Click on decrypt_STOPDjvu.exe
  • If User Account Control (UAC) message shows up, press Yes.
  • Agree to License Terms by pressing Yes.
    Agree to License Terms
  • After Disclaimer shows up, press OK.
  • The tool should automatically populate the affected folders, although you can also do it by pressing Add folder at the bottom.
    Add folders
  • Press Decrypt.
    Decrypt Djvu files

From here, there are three available outcomes:

  1. Decrypted!” will be shown under files that were decrypted successfully – they are now usable again.
  2. Error: Unable to decrypt file with ID:” means that the keys for this version of the virus have not yet been retrieved, so you should try later.
  3. This ID appears to be an online ID, decryption is impossible” – you are unable to decrypt files with this tool.

Create data backups to avoid file loss in the future

One of the many countermeasures for home users against ransomware is data backups. Even if your Windows get corrupted, you can reinstall everything from scratch and retrieve files from backups with minimal losses overall. Most importantly, you would not have to pay cybercriminals and risk your money as well.

Therefore, if you have already dealt with a ransomware attack, we strongly advise you to prepare backups for future use. There are two options available to you:

  • Backup on a physical external drive, such as a USB flash drive or external HDD.
  • Use cloud storage services.

The first method is not that convenient, however, as backups need to constantly be updated manually – although it is very reliable. Therefore, we highly advise choosing cloud storage instead – it is easy to set up and efficient to sustain. The problem with it is that storage space is limited unless you want to pay for the subscription.

Using Microsoft OneDrive

OneDrive is a built-in tool that comes with every modern Windows version. By default, you get 5 GB of storage that you can use for free. You can increase that storage space, but for a price. Here's how to setup backups for OneDrive:

  1. Click on the OneDrive icon within your system tray.
  2. Select Help & Settings > Settings.
    Go to OneDrive settings
  3. If you don't see your email under the Account tab, you should click Add an account and proceed with the on-screen instructions to set yourself up.
    Add OneDrive account
  4. Once done, move to the Backup tab and click Manage backup.
    Manage backup
  5. Select Desktop, Documents, and Pictures, or a combination of whichever folders you want to backup.
  6. Press Start backup.
    Pick which folders to sync

After this, all the files that are imported into the above-mentioned folders will be automatically backed for you. If you want to add other folders or files, you have to do that manually. For that, open File Explorer by pressing Win + E on your keyboard, and then click on the OneDrive icon. You should drag and drop folders you want to backup (or you can use Copy/Paste as well).

Using Google Drive

Google Drive is another great solution for free backups. The good news is that you get as much as 15GB for free by choosing this storage. There are also paid versions available, with significantly more storage to choose from.

You can access Google Drive via the web browser or use a desktop app you can download on the official website. If you want your files to be synced automatically, you will have to download the app, however.

  1. Download the Google Drive app installer and click on it.
    Install Google Drive app
  2. Wait a few seconds for it to be installed. Complete installation
  3. Now click the arrow within your system tray – you should see Google Drive icon there, click it once.
    Google Drive Sign in
  4. Click Get Started. Backup and sync
  5. Enter all the required information – your email/phone, and password. Enter email/phone
  6. Now pick what you want to sync and backup. You can click on Choose Folder to add additional folders to the list.
  7. Once done, pick Next. Choose what to sync
  8. Now you can select to sync items to be visible on your computer.
  9. Finally, press Start and wait till the sync is complete. Your files are now being backed up.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Enfp and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting ransomware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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