Erif ransomware: what it is and how to remove it
Erif ransomware is a file-encrypting virus that has started infecting home PC users at the end of July 2020. Cybersecurity experts were quick to confirm the fact that the virus arises from the well-known Djvu ransomware family.
Facts checked October 6, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.
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Erif ransomware: summary
| Distribution | Djvu ransomware variants are mainly disseminated via spam email attachments and software cracks. However, it may also be distributed via unprotected RDPs |
|---|---|
| Name | Erif |
| International classification | Ransomware, a.k.a file-encrypting virus |
| Family | STOP/Djvu ransomware |
| Specificities | Upon infection, the virus drops _readme.txt note for explicit information and locks personal files using the AES-256 encryption algorithm. Consequently, all non-system files get the .erif file marker |
| Contacts | Criminals expect victims to email them via helpmanager@mail.ch or restoremanager@airmail.cc |
| Removal | Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged. Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free. |
Show 14 more facts
| Version | 242nd variant of Djvu |
|---|---|
| Detection names | No Microsoft detection name is known |
| Ransom note | _readme.txt |
| Encrypted file extension | .erif |
| Decryptor | No free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates |
| Damage | Not recorded in the old report |
| Type | File-encrypting ransomware |
| Symptoms | Files renamed with a new extension and a ransom note left in folders |
| Evidence | 4 write-ups by security sites; no sample analysed yet |
| Encrypted files | .erif |
| Attacker contacts | helpmanager@mail.ch |
| Free decryptor | No free decryptor is known (checked 6 October 2026) |
| First seen | 27 July 2020 |
| Facts checked | 6 October 2026 |
- File extension:
.erif - Note file:
_readme.txt - Contact:
helpmanager@mail.ch
From our report of Jul 2020 · not reviewed since
More from our earlier report on Erif
- The newest variants of Djvu cannot be decrypted for free.
- The only official decryption key is stored by the criminals, which cost $490 or $980 in Bitcoins.
- Nonetheless, victims are advised not to pay the redemption.
- The only way to get rid of the ransomware is to scan the system with a professional anti-virus program
- Otherwise, corrupted Registry entries, altered system files, and other components can trigger abnormal system behavior
How Erif ransomware behaves
From our report of Jul 2020 · not reviewed since
Erif ransomware is a malicious cyber infection that genealogically belongs to the Djvu ransomware family
Erif ransomware is a file-encrypting virus that has started infecting home PC users at the end of July 2020.
Cybersecurity experts were quick to confirm the fact that the virus arises from the well-known Djvu ransomware family. It's the 242nd variant of this infamous cryptomalware, which exhibits more or less the same traits except the novel file extension appended to locked files, which is .erif.
The virus is being most actively distributed via spam email attachments and software license cracks. There's no way to understand that the attachment or software contains a malicious file because the latter is heavily obfuscated and cannot even be recognized by the AV tools.
If the payload dropper is successfully launched, the ransomware scatters malicious .exe and .dll files, launches the PowerShell command to delete Volume Shadow Copies, and alters certain Windows Registry keys, and etc.
However, the mentioned changes are rather invisible. The main symptom of the Erif ransomware infection is inaccessible personal files. All pictures, documents, archives, etc. feature the same .erif file extension, which cannot be removed or changed. Apart from locked files, the victims can see the _readme.txt note on the desktop and non-system folders where they are urged to email ransomware owners via helpmanager@mail.ch or restoremanager@airmail.cc.
It is clear that the victims are expected to pay $480 ransom in Bitcoins within 72 hours. If later, the price for the decryption key gets doubled. Anyway, Novirus.uk experts do not recommend paying for criminals. Instead, you should rely on alternative .erif decryption methods that we will explain below.
Erif ransomware is an English-speaking users-targeting virus as its ransom note and other information about the attack is in English only. However, it doesn't mean that its dissemination is restricted to countries like the US, UK, Australia, and similar.
Since this virus is particularly actively spread via software cracks that can be downloaded from Torrent and P2P networks, which are used by millions of people all across the world, any country can become a target.
This cyber threat affects Windows devices only. Erif virus is not adapted to macOS, Linux, or other OS versions. The most vulnerable Windows version is Windows 7, which no longer receives support. Therefore, existing vulnerabilities can be most easily exploited by criminals.
File-encrypting viruses focus on file encryption and victims' pushing into paying the redemption. Therefore, it's the main task is to alter as many personal files as possible by appending the .erif file marker as a suffix.
However, informing the users in a proper manner is not of less importance. Therefore, the pest creates the _readme.txt note on multiple non-system folders, including Downloads, Temp, Documents, User, etc. The text note contains the following information:
This message is one-sided as the criminals employ a social engineering strategy to scare people into thinking that the only solution is ransom payment. However, as soon as the ransom note is found, we encourage victims to make .erif virus file copies and remove the virus from the system using a robust anti-virus program.
Please DO NOT fall for downloading free Djvu decryption software. During the research on how to decrypt Djvu variants like Kuus, Maas, Zida, Usam, and others, people end up on shady download sources that provide a free download for the mentioned decryptor. However, it's yet another trick used by hackers because the free decryptor is the payload of the Zorab ransomware.
Therefore, if you have been infected, do not fall for panic. The first move you have to do is to remove Erif ransomware virus completely. Since it may be rather aggressive and keep its persistence by blocking the security software. However, there's a workaround solution that Windows provides, i.e. Safe Mode, which automatically disables all necessary processes.


The Erif ransomware note
ATTENTION!
Don't worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
https://we.tl/t-7YSRbcuaMa
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail "Spam" or "Junk" folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
helpmanager@mail.ch
Reserve e-mail address to contact us:
restoremanager@airmail.cc
Your personal ID:
How to remove Erif ransomware
Tools you'll need
All of these are free except where noted. Download them on a clean device if the infected PC is offline.
- A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
- Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
- Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
- ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
- No More Ransom: the free decryptors from police and security companies; check it again every few months.
- Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.
How to remove Erif and get your files back
Work in this order.
Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.
Step 1: Disconnect the PC and unplug backup drives
Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so Erif cannot reach more files. Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.
Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

Windows 11: turn off Wi-Fi to take the PC offline. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 2: Save the ransom note and confirm the family
Your files now end in
.erifand the instructions are in_readme.txt. Save both to a USB stick, a copy of the note and two small encrypted files, before anything else.On another device, check them with ID Ransomware or Crypto Sheriff: the family name decides which decryptor, if any, can help. Keep the note's ID and contact line for your report.

Windows 11: the ransom note and encrypted files to copy for identification. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 3: Check for a free decryptor
Our last check found that for Erif, no free decryptor is known (checked 6 October 2026). Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.
A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.
Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 4: Remove the ransomware before you restore or decrypt
Removing Erif does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.
If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

Windows 11: Windows Security > Virus & threat protection > Scan options. Full procedure with screenshots: Run a Microsoft Defender Offline scan
Step 5: Look for shadow copies of the files
Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them.
vssadmin list shadowsin an administrator Command Prompt tells you at once whether any exist.If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

Windows 11: vssadmin list shadows shows whether shadow copies exist. Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files
Step 6: Restore the files from a backup or recover deleted originals
A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.
Without a backup, try file recovery: the originals that Erif deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.
Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix
Instructions for each browser and system
The detailed steps for every browser and system this guide covers. Open the one you use.
Manual removal using Safe Mode
Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.
Step 1. Access Safe Mode with Networking
Manual malware removal should be best performed in the Safe Mode environment.
Windows 7 / Vista / XP
- Click Start > Shutdown > Restart > OK.
- When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
- Select Safe Mode with Networking from the list.

Windows 10 / Windows 8
- Right-click on Start button and select Settings.

- Scroll down to pick Update & Security.

- On the left side of the window, pick Recovery.
- Now scroll down to find Advanced Startup section.
- Click Restart now.

- Select Troubleshoot.
- Go to Advanced options.

- Select Startup Settings.

- Press Restart.
- Now press 5 or click 5) Enable Safe Mode with Networking.

Step 2. Shut down suspicious processes
Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Click on More details.

- Scroll down to Background processes section, and look for anything suspicious.
- Right-click and select Open file location.

- Go back to the process, right-click and pick End Task.

- Delete the contents of the malicious folder.
Step 3. Check program Startup
- Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
- Go to Startup tab.
- Right-click on the suspicious program and pick Disable.

Step 4. Delete virus files
Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:
- Type in Disk Cleanup in Windows search and press Enter.

- Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
- Scroll through the Files to delete list and select the following:
Temporary Internet Files
Downloads
Recycle Bin
Temporary files - Pick Clean up system files.

- You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):
%AppData%
%LocalAppData%
%ProgramData%
%WinDir%
After you are finished, reboot the PC in normal mode.
From our report of Jul 2020 · not reviewed since
Can't open .erif files? Here's what to do next
Many users are confused, and some are even shocked after they encounter ransomware for the first time.
Indeed, such experience might be devastating, as some of the most important files stored on the system are no longer accessible. The biggest misconception that inexperienced victims perceive is that they will be able to remove .erif file extension as soon as they perform a full system scan with anti-malware software.
However, it is important to understand that .erif files cannot be recovered with anti-virus software, as it is simply not designed for that. Security software is there to clean your system from the infection and ensure that your personal computer is no longer compromised. Recovering the encrypted data is an entirely separate procedure that one has to undertake when trying to regain access to .erif files.
Since .erif virus files belong to the Djvu malware family, attempts have been made to help victims to recover their files for free. However, keep in mind that the virus uses RSA encryption, so file recovery is possible in rare circumstances. Nonetheless, you should still try those methods and avoid paying criminals (although in some cases it might be the only option left for you).
Before you proceed with the following methods, you should first backup all the files, as they do not hold any malicious code and are safe to use. Next, you should scan the machine with anti-malware and only then attempt the following:
To proceed with these .erif virus files recovery options, please check the bottom section of this article.
- Make use of the Emsisoft decryption tool, which will only work if your data was encrypted with an offline ID, and somebody else with the same infection paid the ransom, retrieved the key, and shared with Emsisoft.
- Utilize third-party recovery software. For these tools to work, malware needs to fail to delete Shadow Volume Copies, although some applications might be successful in helping you to recover at least some .erif files.
- Built-in Windows resources, such as Previous Versions Feature or System Restore, can sometimes be useful when trying to retrieve ransomware-locked files.

From our report of Jul 2020 · not reviewed since
Malicious cyber infections take advantage of poor system protection and users' inexperience
It's not possible to recognize malicious files injected into emails, software, fake download, and similar medium.
This can be done only by professional anti-virus programs. So the main precautionary measure that you can take is the strongest possible security system. Full-featured security package and regularly updated software should ensure the highest, still not hundred-percent, protection from malicious infections.
Do not forget that the main ransomware dissemination technique is spam. Injected with malicious links and attachments, spam emails can be distributed en masses or targeting specific users. Anyway, it's possible to discern the danger of the email by careful analysis of its sender, main body text, grammar, type, and similar traits. Besides, you can always use the email scan feature that most of the professional AV tools offer.
Another measure that would help to stay away from malicious cyber infections is related to pirated software. Hackers frequently take advantage of cracks and keygens that millions of people keep downloading to avoid paying for the license of software like Windows, Adobe Acrobat, Photoshop, and many others.
Unfortunately, there's no way to check the pirated software or its files. Thus, we strongly recommend you to stop using illegal software not only because you infringe the copyright law, but because you risk being infected by a malicious cyber infection.
From our report of Jul 2020 · not reviewed since
Delete Erif ransomware along with its malicious files to recover system's performance
Erif virus is activated as soon as the potential victim accidentally enables the payload dropper.
As we have already explained, the latter can be disguised within spam email attachments, pirated software, or injected manually by targeted brute-force attacks. Anyway, the damage is as big - personal files locked, the system compromised.
One of the most important things is not to fall for panic. The first thing to perform - a full Erif virus removal using robust anti-virus tools, such as or . Reboot the system into Safe Mode (the tutorial below) and launch the AV scanner. The scan process may take some time, so be patient and let the software do the trick.
It's a tool oriented to Windows optimization, recovery of damaged system files, registry check, and similar tasks. Once you remove Erif virus and recover the system, keep going with the file recovery methods.
[GI=method-1]The guide below helps users to reboot Windows into Safe Mode with Networking if they haven't done this procedure before:
[GI=method-2]Enable previous Windows Version to recover damaged system files.
Unfortunately, a free Erif decryption tool is not available. The virus takes advantage of the unique online keys for every victim, the latest Djvu variants (launched after August 2019) cannot be decrypted for free. The older variants (some of which are still active) can be deciphered using a free STOP/Djvu decrypter. Otherwise, you should rely on alternative methods, some of which are listed below:
This robust data recovery application can help to retrieve files after the Windows crash, as well as a ransomware attack.
Windows Previous Versions is the file recovery feature
When you enable System Restore, you can rely on Windows Previous Versions and restore those encoded files yourself. Please note that this process requires much time because files can be recovered on-by-one only.
No Erif decryptor available
Report it and recover your files
Report it
Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.
- United States
- FBI IC3 · FTC ReportFraud
- United Kingdom
- Report Fraud (formerly Action Fraud) · NCSC
- Australia
- ReportCyber (ASD)
- EU countries
- Europol: national reporting sites
Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.
Backups: the 3-2-1 rule
Keep three copies of files that matter, on two kinds of storage, with one copy offline or off-site.
A disk that stays plugged in is reached by malware like Erif together with the PC; one you connect only for the backup is not.
On Windows 11, File History keeps versions on an external drive, and OneDrive keeps earlier versions of synced files. Before restoring anything, make sure the PC no longer shows files that end in .erif and no longer open.
Setting it up step by step: 3-2-1 backups on Windows 11 and 10.
Do not let government spy on you
The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices.
Avoid any unwanted government tracking or spying by going totally anonymous on the internet.
You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using VPN.
Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.
Backup files for the later use, in case of the malware attack
Computer users can suffer from data losses due to cyber infections or their own faulty doings.
Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact - you can set this process to be performed automatically.
When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use for the data restoration process.
Questions about Erif ransomware
How do I open .erif files?
You cannot open them by renaming or with another program, because the content of files ending in .erif has been encrypted. The only ways back are a working decryptor for the family, or clean copies from elsewhere:
- OneDrive versions
- File History
- an offline backup drive
- Previous Versions if the ransomware did not delete them
Identify the family first by uploading the ransom note and one encrypted file to ID Ransomware or No More Ransom. Avoid websites and programs that promise to open any encrypted file; they do not work and some are scams.
Is there a free Erif decryptor?
We last checked on 6 October 2026, and for Erif no free decryptor is known. We check No More Ransom, which collects free tools from police and security companies, and the decryptor pages of the major antivirus vendors. A working decryptor exists only when the encryption has a flaw or the keys were leaked or seized.
Ignore sites and videos that offer a "Erif decryptor" for download or for a fee: these are usually scams or malware. Real decryptors are free and come from known security companies or law enforcement. Keep the encrypted files in case a tool appears later.
Did Erif steal my files or passwords?
We do not know yet. Nothing published so far shows data theft by Erif, but the only confirmed sign is files that end in .erif and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.
From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.
Should I pay the ransom?
We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.
Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.
Can a data-recovery company decrypt my files for a fee?
Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.
Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.
How did Erif get on my computer?
The way Erif spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.
Think back to what was downloaded or installed in the days before files that end in .erif and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.
Is Erif the same as other ransomware with a similar name?
Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.
Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.
What does _readme.txt tell me about the ransomware?
Quite a lot. The file name _readme.txt, the wording, the contact addresses and the format of the personal ID are typical for each family. Uploading the note together with one encrypted file to ID Ransomware or No More Ransom's Crypto Sheriff usually names the family within seconds.
That name decides your options: some families have free decryptors, some can be partially recovered, and some cannot be decrypted at all. The note's claims about stolen data should be taken seriously but not at face value.
Should I reinstall Windows after the .erif attack?
Reinstalling removes the ransomware but not the encryption: your files ending in .erif stay encrypted afterwards. So first copy the encrypted files and the ransom note to a separate drive, in case a decryptor appears later. Then decide:
- a clean-up with an offline scan is often enough for home PCs
- while a full reset is safer if remote access was involved
- scans keep finding new items
Restore your backups only after the PC is clean, and change passwords from another device.
Will Fortect remove Erif?
Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.
For Erif, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.
Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.
Sources
- Reddit: Infected by .ERIF (read October 6, 2026)
- ECPI blog: Why Do Hackers Use Bitcoin? And Other Cybersecurity Questions Answered (read October 6, 2026)
- CISA: StopRansomware (read October 6, 2026)
- No More Ransom (read October 6, 2026)
- FTC: How to recognize, remove and avoid malware (read October 6, 2026)