Severity scale:  
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Fb.com-directory.co. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Adware

Fb.com-directory.co scam claims to give prizes for completing the survey

Fb.com-directory.co survey scam image

Fb.com-directory.co virus is a bogus application which displays a fake pop-up of a scam message. It claims that you have the ability to win prizes if you complete a Facebook survey. According to the experts, this is nothing more than just another attempt to redirect unsuspecting users to phishing sites just like Facebook Virus does[1].

Even though the original Fb.com-directory.co scam is in Spanish, we have translated the pop-up:

Dear user,

Congratulations! You are one of the 10 users that have been selected for the chance to win a prize.

ZonderVirus.nl[2] team reports that Fb.com-directory.co redirect tendency leads to the phishing page which asks to give personal information in order to win iPhone 7. At this point, we want to warn you not to submit any private details since this fake survey is a scam.

The developers of Fb.com-directory.co virus promise non-existent gifts to lure gullible people into exposing their credentials or other valuable information. Later, it might either be misused to send spam emails or employed in different money swindling techniques. Once you provide your personal details, you might encounter substantial financial losses or high-risk computer infections.

Therefore, we recommend you remove Fb.com-directory.co right away or the adware program which is present in your system can cause more damage. This survey scam is not the only malicious activity which it performs. If you delay the elimination of the potentially unwanted program, be ready for a constant stream of annoying and bogus ads. 

Likewise, you should protect your system and start Fb.com-directory.co removal at the moment you see the survey scam. Reimage or Plumbytes Anti-MalwareMalwarebytes Malwarebytes are the perfect choices to cope with potentially unwanted programs including adware. Combine automatic elimination with manual removal instructions, and you will no longer be disrupted with fake messages. 

Adware spreads in one pack with freeware

Even though potentially unwanted programs can infiltrate on the computers when users tend to browse in unsafe websites or click on malicious ads, the most common distribution way remains to be bundling. This method takes advantage of people who are in a rush since they pick Quick or Recommended settings when installing free applications. 

These parameters don't allow them to decline the installation of the PUP and instead, stealthily infiltrates it. Therefore, you should avoid them and choose Advanced or Custom ones. They will fully disclose the boxes which are pre-selected to install the adware. Don't forget to un-tick them.

Also, you shouldn't download software from peer-to-peer networks since hackers usually, create a deceptive look for their bogus programs and trick inexperienced computer users into downloading them[3]. This way you might also unconsciously infiltrate the PUP on your PC. 

The easiest Fb.com-directory.co termination procedure

We offer you an automatic Fb.com-directory.co removal with one of the below-listed antivirus tools since this is not only the quickest but also the safest choice. You just need to download it from authorized developers and check your computer files. If you have your own favorite security software, feel free to use it until you are sure that it is reliable and robust enough to deal with adware.

To remove Fb.com-directory.co entirely, you must also clean your browser from adware-related elements. Since it might be confusing, we attach manual elimination instructions which are designed to explain the procedure step-by-step briefly. We advise you follow it strictly if you want to get rid of the PUP successfully.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Fb.com-directory.co, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Fb.com-directory.co from Windows systems

Fb.com-directory.co removal guide for Windows:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Fb.com-directory.co and related programs
    Here, look for Fb.com-directory.co or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Fb.com-directory.co from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Fb.com-directory.co or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Fb.com-directory.co from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Fb.com-directory.co and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Fb.com-directory.co removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Fb.com-directory.co from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Fb.com-directory.co should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Fb.com-directory.co from Mozilla Firefox (FF)

If Mozilla is corrupted with the adware program, you must remove suspicious extensions and reset it.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Fb.com-directory.co and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Fb.com-directory.co removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Fb.com-directory.co from Google Chrome

Fix Chrome with the help of this guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Fb.com-directory.co and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Fb.com-directory.co removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Fb.com-directory.co from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Fb.com-directory.co or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Fb.com-directory.co removal process. Select all options and click on 'Reset' button

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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