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  • Active
  • Severity: High
  • Ransomware
  • Windows
  • Verified · Feb 2021

How to remove Hub ransomware

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Lucia Danes · Virus researcher

Hub ransomware – a computer virus created to extort cryptocurrency for data decryption

Hub ransomware

Hub ransomware is a cryptovirus made to extort money in the form of cryptocurrency from its victims by encrypting their personal data and making it inaccessible. This file-locking virus encrypts all non-system files and creates two types of ransom notes (a pop-up window and FILES ENCRYPTED.txt) with details on how to contact the cybercriminals (crypthub@tuta.io, crypthub@cock.li) and get their files back.

The Dharma family, which Hub ransomware belongs to, was first spotted in 2016, but from 2019 it became really active, producing new variations such as yoAD, Bip, 4help, and others, each week. These cyber-threats have a lot in common as their ransom notes are almost identical, and they rename all files by appending a complex triple extension to all original filenames during the encryption. In this case, all files receive this marker – .id-xxxxxxxx.[crypthub@tuta.io].hub (xs' stand for unique user ID appointed by the assailants).

name Hub ransomware
Type Malware, file locking virus
Family Dharma
Ransom note FILES ENCRYPTED.txt and a pop-up window
Appended file extension All non-executable data receives .id-xxxxxxxx.[crypthub@tuta.io].hub extension
Criminal contact details crypthub@tuta.io, crypthub@cock.li
Distribution Spam emails, file-sharing platforms
Virus removal Cyber-infections like this should be removed by using professional anti-malware software
System Repair Victims of such attacks are urged to use the FortectIntego system repair tool to fix any damage that might have been done to the system registry and other key settings

Ransom notes are used to intimidate and persuade victims into meeting the criminals' demands. Some might have humorous texts, and some might even have a countdown timer running that indicates how much time is left for the victims to pay up, or their files will get deleted.

Both Hub ransomware notes are short and push the victims to contact their assailants as no information on the ransom amount, or preferred payment method (probably in cryptocurrency Bitcoin) is stated. Message from the FILES ENCRYPTED.txt text file:

all your data has been locked us
You want to return?
write email crypthub@tuta.io or crypthub@cock.li

This message is displayed in the Hub virus ransom pop-up window:

YOUR FILES ARE ENCRYPTED
Don't worry,you can return all your files!
If you want to restore them, follow this link:email crypthub@tuta.io YOUR ID –
If you have not been answered via the link within 12 hours, write to us by e-mail:crypthub@cock.li
Attention!
Do not rename encrypted files.
Do not try to decrypt your data using third party software, it may cause permanent data loss.
Decryption of your files with the help of third parties may cause increased price (they add their fee to our) or you can become a victim of a scam.

Hub ransomware virus

If you had backups, then you have nothing to worry about, as you can remove Hub ransomware from the infected devices, perform a system tune-up, and can restore your data. If you didn't keep backups, then the situation is a bit more difficult, but in no way does that mean that you should succumb to the demands as either of these scenarios might happen if you do that:

  • Threat actors behind this attack disappear
  • No decryption tool is sent
  • The delivered decryptor doesn't work
  • More money is asked
  • Instead of the decryption software, more malware, like trojans,[1] is sent

Furthermore, as the FBI stated,[2] the victims' money only motivates cybercriminals to increase the volume of their attacks and provides funds for researching better delivery methods and more sophisticated, harder to detect malware. So by removing the infections, you would be doing a service to all people around the globe.

Trustworthy anti-malware software such as SpyHunterCombo Cleaner or MalwarebytesMalwarebytes should be used for Hub ransomware removal to ensure that it's completely eliminated. Additionally, experts[3] recommend performing a system repair on the infected device using the FortectIntego app to fix any system issues that the cryptovirus might have caused.

Improve cybersecurity level to evade cyberattacks

Cybercriminals are always working on new malware and ways to distribute it. Although tech giants like Google, Microsoft, Apple, and others try to keep up with hackers, everyday computer users should increase their cybersecurity level by themselves.

Here at 2-spyware.com, our cybersecurity experts compiled a list of guidelines that, if implemented, could help people evade such nightmares as ransomware infections:

  • Keep backups on at least two separate devices, with one being offline storage.
  • Keep your software up-to-date. New updates should be installed for all software, especially the operating system, as soon as they're released (except for beta versions).
  • Purchase a dependable anti-malware tool that would watch your back.
  • Run system repair with appropriate tools constantly to maintain system files and settings.
  • Learn the basic ways of how hackers deliver their creations by reading our articles or google it.

Guidelines for Hub ransomware removal using anti-malware tools

If you got your devices infected, the only right thing to do is to remove Hub ransomware. Victims shouldn't even consider meeting the cybercriminals' demands for the myriad of terrible outcomes that we've stated in the first chapter of this article.

Hub ransomware detection

If you have an anti-malware tool, but the cyber infection bypassed its security filters, then it's time to upgrade it. We recommend acquiring professional anti-malware software such as SpyHunterCombo Cleaner or MalwarebytesMalwarebytes and performing Hub ransomware removal with either of them.

Afterward, victims should take care of their systems' overall health as cryptoviruses tend to corrupt and make modifications to various system core settings and files, like the registry. These changes might cause abnormal system behavior, like overheating, crashing, or even infection renewal. So we highly recommend downloading the FortectIntego system repair tool and running a full system scan so it could fix all system issues.

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