Severity scale:  
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Klope ransomware. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - - | Type: Ransomware

Klope ransomware is a file locking malware that drops a ransom-demanding note _readme.txt 

Klope ransomware
Klope ransomware is a file locking virus that comes from STOP virus family

Klope is a ransomware-type virus that was first spotted in the wild in mid-March 2019.[1] The threat comes from the STOP/Djvu virus family that has been one of the most dominant malware strings in the past year. In most cases, users get infected when they download pirated software or its cracks via third-party sites, although infiltration is also possible via other means, such as exploit kits,[2] spam emails, etc. Once inside, Klope file virus performs a variety of changes to the Windows operating system to execute the file encryption procedure without interruptions. This process also appends .klope extension to photos, videos, documents and other files, which prevents users from opening any of them. At this point, malware contacts Command & Control server which stores the unique key for data decoding and also drops a ransom note _readme.txt. According to hackers, users need to email them via blower@india.com or blower@firemail.cc and pay $980 ransom. However, victims should never contact threat actors and instead focus on Klope ransomware removal.

Name Klope
Type Ransomware
Family STOP/Djvu
Cipher AES-256
File extension .klope
Ransom note _readme.txt
Contact blower@india.com or blower@firemail.cc
Infection means Sites that host pirated software, spam emails, unprotected RDP, etc.
Termination Employ anti-malware software
Recovery Use Reimage to remove virus damage and restore Windows settings

As soon as Klope ransomware completes the encryption process, it delivers a ransom note that is identical to many other variants of the virus family (Chech, Kroput, Promos, etc.):

ATTENTION!
Don't worry my friend, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with
strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-ll0rIToOhf
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” folder if you don't get answer more than 6 hours.
To get this software you need write on our e-mail:
blower@india.com
Reserve e-mail address to contact us:
blower@firemail.cc
Your personal ID:

As evident, attackers responsible Klope ransomware are trying to convince users that there is no other way of recovering personal files but paying them $980 in Bitcoin. Unfortunately, but there is no decryptor for this version of the virus created yet. The unique key is stored on a C&C server that is controlled by hackers, and only they have access to it. This is how bad actors are trying to manipulate users into paying ransom for Klope virus decryption tool.

While it is true that retrieving files locked by Klope ransomware are minimal (because malware removes Shadow Volume Copies), you should not pay hackers. First of all, you would be proving them that their illegal business is working, and would only encourage them to create more sophisticated viruses.

Secondly, ransomware developers are known to ignore the victims even after the payment is made. Therefore, you might lose $980 (or $490) along with your files.

Thus, rather remove Klope ransomware with the help of anti-malware software that can recognize the threat. Be aware that different vendors use separate databases, so a scan of several different tools might be needed. You might have to enter Safe Mode with Networking if Klope virus is tampering with security software operation.

After that, you can attempt to recover your data locked by .klope file virus (be aware that this is important, as in the reverse scenario all the recovered files would be encrypted the repeatedly) – you can do that with the help of our instructions below. To complete full recovery, you should also scan your device with Reimage.

Make sure you do not open infected executables from crack/pirated software sites

Download sites that offer allegedly free software are extremely popular, as users keep on downloading something they should be paying for otherwise for free. Of course, it is illegal to do so, but people are still willing to risk running into law enforcement and also malware infections. Therefore, experts[3] highly advise staying away from high-risk sites that offer cracks, keygens or pirated software.

If you still decide to download high-risk files like that, you should at least scan them with tools like Virus Total. However, be aware that tools like cracks will most likely be flagged as malicious regardless if it actually is. This happens due to the core functionality of a hacking mechanism.

Other tips you should take advantage of:

  • Install a reputable anti-malware software and keep it up to date;
  • Use other security solutions, such as Firewall, internet shield, real-time scanning, VPN, ad-blocker, etc.;
  • Be aware that spam emails are one of the most prominent malware distribution methods, so you should take extra care when dealing with emails from unknown sources;
  • Scan every single file you are about to open with tools like Virus Total;
  • When installing new software, make sure you pick Advanced/Custom mode so you can remove unwanted apps before they enter.

Terminate Klope ransomware and then proceed with file recovery options

To remove Klope ransomware from your computer, you will have to employ reputable security application. However, be aware that AV engines use different databases when it comes to malware detection, so not all of the tools can recognize Klope virus. We suggest trying SpyHunterCombo Cleaner or another powerful tool. Additionally, you might have to enter Safe Mode with Networking if the infection is tampering with security software. We explain how to do that below.

Once you complete Klope ransomware removal, you can explore the file recovery options. If you had backups prepared, you should have no problems of restoring all of your files. In another case, try using third-party recovery tools, although chances of a positive outcome are relatively low. Nevertheless, remember that security experts continually work on decryptors for STOP virus versions.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Klope virus, follow these steps:

Remove Klope using Safe Mode with Networking

If Klope file virus is tampering with your security software, you should enter Safe Mode with Networking as follows:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Klope

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Klope removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Klope using System Restore

System Restore can also help you get rid of the malware:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Klope. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Klope removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Klope from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Klope, you can use several methods to restore them:

Data Recovery Pro might be able to restore some of your files

This tool might be able to restore some of your data, so make sure you try it.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Klope ransomware;
  • Restore them.

Windows Previous Versions feature might be able to help you

If you had System Restore enabled before the ransomware infected your computer, make sure you try using Windows Previous Versions feature.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer might be useful when trying to recover files locked by Klope virus

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Klope and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunterCombo Cleaner or Malwarebytes Malwarebytes

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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