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Remove (Removal Guide) - Oct 2020 update

removal by Julie Splinters - - | Type: Adware Facebook virus is the term used to describe the potential malware affecting users via Facebook app virus Facebook virus is the scam spreading around via the malicious social media campaigns. In most of the cases, it is seen on Facebook and used to redirect users' online traffic to ad-supported pages and sponsored sites. This particular domain has been actively promoted via the Facebook Messenger application, so it is believed to be associated with Facebook virus and Messenger virus.

The most used tactic relies on interrupting users out of nowhere as the text or video message from a friend on the Facebook platform. These messages typically use emojis or different material to catch the eye of the victim and trick him or her into clicking the provided link. Users are redirected to pages filled with advertisements seeking to earn the money to their developers. However, they can also pose a danger for the device or its owner by installing malware or stealing sensitive data.

To sum up, virus is highly based on the social engineering used to trick users into visiting possibly dangerous domains.[1]

Name Facebook virus
Type Redirect virus, hijacker, adware[2], scam, spam, Facebook virus
Features Spreads as a Facebook message, seeks to trick user into clicking the link, redirects to ad-supported websites, can install malware
Symptoms Poses as a video content fron victim's friend on Facebook, uses fake information to create a rush to click the given link
Distribution Facebook Messenger and other apps mised by scammers and spammers
Elimination Resist from clicking URL in your messenger. Run a full system scan if you did this
Danger can expose to you malicious content and lead to malware infiltrations

The main danger related to the Facebook virus is the potential damage to your device and the operating system. However, you can also be provided with the link offering “special” extensions, surveys and similar content, so make sure to keep away from the content presented by this page and other affiliated websites. All the deceptive messages can aim to trick you into visiting some pages or even getting programs from deceptive sites, advertisements directly. 

This malicious campaign has mostly been targeting Facebook users because it appears in the application and shows the text message posing as the one sent from your friend. Often, those messages are filled with emojis, video content, hyperlinks, or a short, shocking text that makes people more eager to open the message or the provided link.[3] is not the only questionable page that is based on online scams or commercial campaigns. Many variants display various content from coupons, deals, promotional ads to sale information or lotteries and surveys. However, at the moment of writing, these websites push fitness programs, meal plans, and similar deals for people who may be interested and fall for the scam. If you happen to fall for them, you can reveal your personal and financial data or simply lose your money by paying for the nonexistent plan. Facebook virus is developed by cybercriminals that can even hack Facebook accounts and profiles to send messages to friends of that person. All these activities are designed to generate offers, deceptive content, and trigger malware downloads from the pop-ups or banners. Facebook virus Facebook virus is the adware-type threat that spreads around via social media platforms and loads deceptive offers to redirect online traffic.

This scam can lead you to many other issues, so you should remove virus as soon as possible. Since this is associated with Messenger or Facebook, the link this message contains can expose to malware-filled pages, especially when you purchase or download anything from the promotional content. virus removal could be different as it is a fraudulent page that spreads via Facebook and redirects to various sub-domains showing commercial content with ads. If you know the person whose account was misused to send you the unwanted link, contact him or her immediately and warn about the potential hack. Additionally, run a scan with ReimageIntego or SpyHunter 5Combo Cleaner to see if there is no malware installed on your computer. Facebook virus is a questionable page that loads commercial content to trick people into clicking on the affiliated redirects.

Redirects to can also reveal the PUP running in the background

Various redirects, including the ones to, can also indicate a potentially unwanted program running on the system. Potentially unwanted programs like hijackers or adware can cause the slowness of the device and the web browser, and more unwanted content installed on the machine without your permission or knowledge. virus as any other PUP collects personally non-identifiable information like:

  • visited pages;
  • searched items;
  • browsing history;
  • OS and device details;
  • location;
  • IP address;
  • search queries.

All these details are later used in personalized advertising campaigns geared towards particular people. The infiltration of the PUP, in most cases, is silent. You should note that virus cannot be noticed easily as it runs in the background all the time.

However, you need to remove virus as soon as possible because it may be affecting more than you think. So get the anti-malware tool and clean the machine thoroughly. It is not a complicated process when you use automatic programs and eliminate all the intruders. The system scan helps to make sure that all the browser extensions or rogue tools that PUP installed behind your back gets deleted.

Deceptive techniques used to spread viruses around the Internet

This particular virus is associated with social media applications and platforms used to send messages, so all the misleading content like videos, emojis, deals, and offers can also get used in such campaigns. Text messages or a short text with video content reach people via Messenger and direct messages and then trick them into clicking or visiting the website via provided link.

Other offers, sale information, and deals appearing on the pop-ups, banners, and websites, in general, can cause redirects to malware-filled pages and load adware on the machine once the person clicks on the content. Freeware installations lead to the same result -unwanted infiltration of the PUP.

You can avoid additional installations of the rogue tools or programs if you get your software from official sources and choose Advanced or Custom installation options. By doing so, you can unpack the bundle and see all the programs included in the setup, de-select suspicious applications. Always choose such options and avoid PUP infiltrations.

Get rid of the Facebook virus by cleaning the PC

When virus appears on the machine, it raises many questions about the security of the system or even a particular social media account since the message shows up on the application first. You cannot be sure that your friend's account hasn't been hacked, so make sure you go through Facebook virus removal steps and also notify the affected person.

Nevertheless, you need to check your system for PUPs as well to remove virus fully. For that, run a full scan with your antivirus software. Virus removal also requires resetting web browsers to their primary state to make the unwanted redirects end.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

To remove from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Uninstall from Mac OS X system

Clean the machine and remove virus by uninstalling suspicious apps from MacOS

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Get rid of from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Eliminate from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Erase from Google Chrome

You may need to check the browser additionally to removal

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.


Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 


About the author
Julie Splinters
Julie Splinters - Malware removal specialist

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