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PLANETARY ransomware. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware

PLANETARY ransomware locks your files without asking

Ransom note by Planetary ransomware

PLANETARY is a malicious file-encrypting virus which hails from the same group as HC7 ransomware. This nasty ransomware can infiltrate your machine without your knowledge and encrypt the entire computer network. Files' recovery will cost you from $700 to $5000 for the entire network, so make sure you take all possible precautions to prevent this malware on your machine.

If you have already found .planetary file extension next to your important documents, make sure you get rid of PLANETARY malware at first. Then, start looking for files' recovery options. If you do the opposite, the virus can initiate another encryption of your precious data. 

Developers of PLANETARY ransomware have mostly been spreading this virus via spam that relies on misleading subjects, such as “invoice,” “business report” and others. Once inside the system, this nasty virus infects all remaining PCs connected to the same network.

Once infiltrated, this malware encrypts only predetermined your files that can include videos, photos, documents and similar data. Then, it adds the predetermined file extension at the end of every file name. For example, a video file called “video.mpg” would be renamed to “video.mpg.PLANETARY”, so there is no way to miss the fact that you are infected with ransomware. From this point of time, all your files with this extension at the end become completely unusable.

Additionally, this virus places a text file called “RECOVER.TXT” on the desktop and every folder which was infected. This text file explains what happened to your data and how can you recover it. Keep in mind that developers of this malicious threat have the only goal – to acquire users’ money. If you have just become the victim of this ransomware virus, make sure that you keep yourself from buying decryption key from its developers and take care of PLANETARY removal. 

The ransom note also claims that user has 48 or 96 hours to pay the ransom before all encrypted files are deleted from the computer. As we have already mentioned, ransom asked by PLANETARY varies between $500 to $5000, depending on the number of devices affected. The new fact is that the payment can be paid in different cryptocurrencies, including Bitcoin, Monero, and Ethereum.[1]

We highly recommend you to remove PLANETARY ransomware fist and only then start looking for ways to recover your files. For that, you can use Reimage or other reliable security software. Keep in mind that there is always a chance that you won’t receive the required code for the decryption of your files because people you are dealing with are hackers.

Apart from the hacked computer network and encrypted files, your PC might experience the following symptoms: 

  • Decreased computer performance due to corrupted registry files that can be added by the virus;
  • The possibility of getting infected with additional malware;[2]
  • Changes in your DNS and system settings.

To sum up, you should remember that the amount of ransomware viruses that can infect you is enormous. All of them have an identical function – encrypt victims' files and make them pay the required ransom. There are only two differences among them – the amount of ransom, that is demanded and the encryption algorithm, used by viruses to make files unreadable. However, you can try hc7 ransomware decryptor to restore files encrypted by Planetary.

Ransomware spreads not only via spam emails

There are several different ways that can be used to infect your computer with this nasty virus. These are the most common methods:

  • Spam emails. In most of the cases, ransomware arrives as useful email message, having an important email attachment. Typically, the subject of such email says “Your important delivery,” “An invoice,” etc. Please, do NOT fall for such email because the attachment that looks useful can lead you to the infiltration of this malware.
  • Malicious websites. Hackers can easily set up a fake website that can be used to spread ransomware. Typically, they encourage users to click and download fake updates, promo codes, supposedly missing programs, etc.
  • Redirects. Redirects can lead you to dubious websites where ransomware can be downloaded and installed.
  • Peer-to-peer networks. Downloading content from torrent and P2P networks can lead to ransomware infection

Evidently, ransomware can get into your machine relatively easy. Therefore, being cautious at all times while browsing the internet is extremely important. The security team from Bedynet.ru[3] also suggest to create data backups and update them regularly.

Uninstall PLANETARY virus and recover your files

The first step to recover your computer to its previous state is PLANETARY removal from your machine. For that, make sure you run a full system scan with Reimage. Keep in mind that the virus can block the scanner while trying to protect itself from removal. In this case, you can use one of the guides explaining how can you unblock the program and have this ransomware removed for you. 

Only then you can proceed to files recovery. This procedure should be initiated only after you remove Planetary from the system. As mentioned above, there is no official software created for the decryption of files encrypted by this ransomware, unless you have an external back-up. Therefore, make sure you backup your files externally and update them as required.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove PLANETARY virus, follow these steps:

Remove PLANETARY using Safe Mode with Networking

To unblock anti-virus and remove ransomware from Windows, try rebooting your computer to Safe Mode with Networking.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove PLANETARY

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete PLANETARY removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove PLANETARY using System Restore

To use System Restore for Planetary ransomware removal, make sure you follow these steps:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of PLANETARY. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that PLANETARY removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove PLANETARY from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by PLANETARY, you can use several methods to restore them:

Use Data Recovery Pro to recover files encrypted by this malware

Data Recovery Pro can help you recover lost files. To use it properly, follow this guide:

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by PLANETARY ransomware;
  • Restore them.

Windows Previous Versions feature allows accessing individual files

To recover individual files, follow the steps below. However, System Restore had to be enabled before ransomware attack.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer can help if Shadow Volume Copies were not deleted

If you are lucky enough and malware left shadow copies untouched, you can try to use this program:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Use Hc7 ransomware decryptor

The Planetary virus is a version of Hc7 ransomware which is decryptable. Thus, you should take advantage of this software too.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from PLANETARY and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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References