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Q.advisurf.com. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Browser hijacker

Q.advisurf.com is a fake search engine that delivers pop-up windows and redirects to malicious links 

Q.advisurf.com
Q.advisurf.com is a potentially unwanted program that significantly affects your browsing experience.
 

Q.advisurf.com is a browser hijacker that installs various useless applications on the browser without user's knowledge. This potentially unwanted program infiltrates the system silently and changes Internet Explorer, Google Chrome or Mozilla Firefox browser by setting a new search engine or a start page. Intrusive behavior affects all browsers you use at once so escaping this hijacker is not an easy task. After this modification, Q.advisurf.com does not let its victim access the browser as usual or use the search engine for needed results. Instead, you are redirected to various insecure pages that may contain malicious content. As you can see, this is not the search provider you want to use daily. No matter how useful this search provider seems, keep in mind that it has already been considered browser hijacker. 

Name Q.advisurf.com
Type Browser hijacker
Affects Google Chrome, Internet Explorer, Mozilla Firefox
Symptoms Changes default homepage, start page, new tab page; redirects to dubious websites; delivers intrusive advertisements
Distribution Software bundles during freeware installations
Elimination Use your antivirus to treat this invasive program and scan the system with Reimage to repair potential damage

There are numerous hijackers seeking to affect the performance of users' device or make them visit predetermined websites in exchange for money, e.g., SearchPulse, Handy-tab.com, weknow.ac. Typically, they infiltrate systems without any notice and additionally perform changes that are not necessarily desired by their owners. As a result, users have already started calling this program a Q.advisurf.com virus. However, this is not a malware[1] that affects significant parts of your device. It is a PUP that initiates inconvenience while using the computer.

There are a few symptoms associated with Q.advisurf.com infiltration which you should notice immediately after the infiltration. If you notice any of these you have a browser hijacker on the device: 

  • changed browser search engine settings;
  • default homepage and new tab changed;
  • significantly decreased the speed of the computer;
  • questionable tools or programs added without your consent.

The most disturbing feature related to Q.advisurf.com is data tracking[2]. This fact makes people extremely concerned about the security and privacy. Even on the main page, it is stated that the website collects information about users. 

The section of Terms and Personal details read the following:

Every time you access the Website or Service, our servers automatically record the information that your browser sends when you access a Web page. This information is: your search request, your IP address, the type and language of your browser, the date and time of your search and one or more cookies.

These personal details are stored on our servers for a period appropriate to their use, under such conditions of security that they are inaccessible to unauthorized individuals and cannot be disclosed or destroyed. Furthermore, you have a right to access this information by simply stating which information you wish to access or modify, as long as your request is reasonable and justified.

You should immediately think about Q.advisurf.com removal when you notice any of the symptoms and encounter that your device is performing slowly or even freezes and crashes. These errors occur because potentially unwanted programs, in most cases, are working in the background while delivering intrusive ads and redirects or installing additional applications. 

Remove Q.advisurf.com using your anti-malware and then double-check if your browser is working normally again. If your virus termination was successful, scan the system with PC repair tool like Reimage or another alternative program to fix the possible damage. 

Marketing technique is used in PUP distribution 

Software bundling technique is a well-known marketing method widely used for potentially unwanted products too. Freeware providers and PUP developers bundle their products together and spread these packs all over the internet. The most common way to distribute browser hijacker and other intrusive programs is via p2p networks.

If you choose unreliable sources of freeware, you are risking to get additional applications, especially if you opt for Default or Quick settings during these processes. Installing software or updates using Advanced options allows you to de-select additional applications from the list and see every step of the process.

Eliminate Q.advisurf.com from your browser to get useful search results

To clean your browser from intrusive and unwanted activity, you need to remove Q.advisurf.com using good and reliable tools. If you scan your system with antivirus and delete this browser hijacker or any additional threat, you can get back to safe browsing online.

If you do not have any antivirus on your device, you can rely on your suggestions for Q.advisurf.com removal below. However, researchers[3] note that scanning your OS with reputable anti-malware can be beneficial for the overall performance of the PC.

You can remove virus damage automatically with a help of one of these programs: Reimage, Malwarebytes MalwarebytesCombo Cleaner, Plumbytes Anti-MalwareMalwarebytes Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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More information about this program can be found in Reimage review.

If you decided to select another anti-spyware, uninstall Reimage from your computer.
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Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Q.advisurf.com, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Q.advisurf.com from Windows systems

Get rid of Q.advisurf.com from your Windows device:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Q.advisurf.com and related programs
    Here, look for Q.advisurf.com or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove Q.advisurf.com from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete 'http://isearch.babylon.com...' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Q.advisurf.com from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Q.advisurf.com or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Q.advisurf.com from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Q.advisurf.com and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Q.advisurf.com removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Q.advisurf.com from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Q.advisurf.com should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Q.advisurf.com from Mozilla Firefox (FF)

Clean your browser from the possible damage Q.advisurf.com made:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Q.advisurf.com and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Q.advisurf.com removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Q.advisurf.com from Google Chrome

Remove Q.advisurf.com from the Chrome by following these steps:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Q.advisurf.com and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete Q.advisurf.com removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Q.advisurf.com from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Q.advisurf.com or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by Q.advisurf.com, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Q.advisurf.com removal process. Select all options and click on 'Reset' button

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

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