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Remove (Virus Removal Instructions) - Jan 2020 update

removal by Alice Woods - -   Also known as redirect, hijack | Type: Browser Hijackers – a browser hijacker that can drop odd shortcuts on your Windows menu and desktop browser is a browser-hijacking application that can hijack web browsers such as Chrome, Firefox, Explorer, and others, and set the default search engine to or

Questions about is a useless and very questionable product that gets distributed by another PUP marked as Omiga. Afterward, the browser hijacker inserts its files into your hard disk one of which can be named omigaplus_IE.exe. A user has reported dealing with this unwanted app on his Google Chrome web browser[1] but the app can also appear on other browsers such as Mozilla Firefox, Internet Explorer, etc., developed by Taiwan Shui Mu Chih Ching Technology Limited, is similar to,, and many other search sites. The main goal of this browser hijacker is to interfere with major browser settings and deliver intrusive notifications which, according to another user's complaint,[2] make an annoying sound while appearing on the computer screen. Also, you might find that the suspicious app has included questionable shortcuts into your Windows menu bar and on your PC's desktop.

Type Browser hijacker/potentially unwanted program
Developer This suspicious product has been developed by Taiwan Shui Mu Chih Ching Technology Limited
Distributed by The browser hijacker can get distributed through a deceptive technique known as “software bundling” but it also is known to be brought to the computer by Omiga
Related file When the potentially unwanted program infiltrates the machine, it places the omigaplus_IE.exe file in your hard drive
Similar to This browser hijacker shares many similarities with others of its kind that are named,, etc.
Search engine Once the app reaches the web browser, it modifies the default search engine that can be set to or
Termination You can terminate the potentially unwanted program and all the additional products that it has brought to the computer by employing automatical software. Also, you can use the manual guiding steps that have been appended to the end of this article
Fix tip If you have discovered that any of your PC's registries or other areas have been altered, you can try fixing things by using a repair tool such as ReimageIntego

After entering the targeted web browser, Qone8 virus performs unexpected changes on the browser's default search provider, homepage, and new tab URL. It sets these sections as or Afterward, users are forced to use the new search engine that still takes users straight to Google and gathers results from there.

As you should have already noticed, there is no purpose to use when you can just use the original Google search engine instead. Besides, if you change your search engine to a different one, you might be loaded with unwanted notifications that will likely start interrupting you during browsing activities.

Qone8 malware removal is a common topic searched by Internet users as a lot of people have been struggling with the unexpected changes that come provided by this browser hijacker and its intrusive ads. As we have already mentioned, the PUP even drops advertisements that pop out by causing interruptive sounds. might push all types of offers to you such as coupons for various products, “free” prizes, requests to update your software, urges to download a rogue system optimization tool, and so on. This way you can get easily tricked into a scam and spend your money on a useless product or service.

Qone8 virusQone8 is a PUP that can start collecting non-personal information related to the person's browsing sessions and online experience for income

Nevertheless, you might be manipulated by to provide personal information while entering some type of survey or fake prize claim. Beware not to put any private data on the Internet as it can easily get exposed. The same goes for credentials that can be used for subscribing you to a completely useless and expensive service.

PUP.Optional.Qone8 might seem a useful program from the first view as it can aim to provide fast access to popular social platforms such as Facebook, Twitter, Instagram and well-known e-shopping stores such as Amazon, eBay, and AliExpress. However, these features are not worth the other intrusive activity that is brought by the browser hijacker.

Continuously, can start recording information that is related to your browsing sessions. These types of details usually refer to most frequently visited websites, hyperlinks and adverts accessed, bookmarks saved, your IP, etc. Afterward, the data is mostly used in targeted advertising campaigns or for sharing it with other parties.

Another unexpected feature of is the possibility to redirect users to affiliate sources. While using the PUP's services, you might be easily taken to a website that is filled with suspicious offers. Nevertheless, this way you might get forcibly landed on a location that holds dangerous malware infections, e.g. trojans. virus removal is the best way to avoid all the potential dangers that can be brought while keeping the potentially unwanted program on your system. This app can get easily terminated with a reliable antimalware product. According to VirusTotal information,[3] the domain has been detected as malicious by Fortinet and Forcepoint ThreatSeeker AV tools.

You can also remove with the help of the manual instructions that have been added to the end of this article. It is important not only to check your operating system but also clean all the infected web browser applications as the browser hijacker might have included suspicious extensions and other components there.

Browser hijackers appear on systems after skipping crucial installing steps

According to cybersecurity experts from,[4] browser hijackers may appear on your machine without your awareness. However, this mostly happens due to a part of the victim's fault while rushing to complete installing processes and skipping crucial. Our point is that you should take care of all downloading tasks properly, otherwise, you might easily end up with a potentially unwanted program on your computer and browsers.

Also, when installing freeware on PC, you should select the Custom or Advanced installation option and then carefully follow its every installation step. You should deselect the checkmark that claims that you want to alter your start page, default search engine, and new tab page. By doing that, you will prevent browser hijacker infiltration. Of course, you should also opt-out of all suspicious browser plugins, toolbars, and extensions. 

If you want to protect yourself from questionable search engines properly, another thing that you should do is to install anti-virus and anti-spyware programs that include the secure browsing feature and will ensure that your computer is always protected from potential threats. Also, to ensure the tool's proper operation, you should update the antivirus program every time you are required to. removal instructions is a browser hijacker that should be eliminated from the system without wasting time, otherwise, you will be left struggling with unwanted browser changes for a while. For the termination, we recommend using reputable security software that is mentioned in the Automatic program's removal guide. However, if you already have reliable antimalware software, you can definitely use your own liked program for completing the process.

Also, removal can be carried out with the help of manual step-by-step guidelines that have been presented to you at the end of this article. There you will find steps on how to clean your Windows/macOS computer and also refresh web browser applications such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, and Safari that were also touched by the browser-hijacking infection.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Delete from Windows systems

To eliminate the browser hijacker from your Windows computer system, employ the following guiding steps.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Eliminate from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete removal.Reset Internet Explorer

Remove from Microsoft Edge

To clean your Microsoft Edge web browser from suspicious products and changes, use the below-provided instructions.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

To get rid of suspicious extensions from your Google Chrome web browser and bring its settings back to the primary state, apply the following guidelines.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Delete from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Protect your privacy – employ a VPN

There are several ways how to make your online time more private – you can access an incognito tab. However, there is no secret that even in this mode, you are tracked for advertising purposes. There is a way to add an extra layer of protection and create a completely anonymous web browsing practice with the help of Private Internet Access VPN. This software reroutes traffic through different servers, thus leaving your IP address and geolocation in disguise. Besides, it is based on a strict no-log policy, meaning that no data will be recorded, leaked, and available for both first and third parties. The combination of a secure web browser and Private Internet Access VPN will let you browse the Internet without a feeling of being spied or targeted by criminals. 

No backups? No problem. Use a data recovery tool

If you wonder how data loss can occur, you should not look any further for answers – human errors, malware attacks, hardware failures, power cuts, natural disasters, or even simple negligence. In some cases, lost files are extremely important, and many straight out panic when such an unfortunate course of events happen. Due to this, you should always ensure that you prepare proper data backups on a regular basis.

If you were caught by surprise and did not have any backups to restore your files from, not everything is lost. Data Recovery Pro is one of the leading file recovery solutions you can find on the market – it is likely to restore even lost emails or data located on an external device.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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  1. Chamith Samaraweera says:
    May 14th, 2014 at 2:48 am

    Please help me. i use google chrome and in the extentions there are no qone8 extention and i dont want to install things and remove qone8. and in settings i have tried everything please help me. reply me on this email – .

    Thank You!

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