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Remove (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Jake Doevan - - | Type: Adware is a suspicious domain that focuses on redirects to unknown websites on Google Chrome and other browsers is one of many domains that is used by adware[1] to display commercial content like pop-ups, banners, deals, offers, in-text links, blinking windows, etc. The potentially unwanted program, however, is very sneaky when it comes to its installation, so users rarely notice the point of entry.

Users usually install adware when they unaware of the program's functionality, or when they are establishing freeware or shareware on their computer. Nevertheless, soon after the infiltration, Google Chrome, Safari, Mozilla Firefox, or another browser starts redirecting users to and similar unsafe websites.

While adware is not considered to be as harmful as malware, it is still a computer infection that might lead to personal data exposure to third-parties, installation of other PUPs or even viruses and even money loss. Besides, intrusive ads might prevent users from acquiring relevant information. Thus, if you noticed suspicious activity on your Windows or Mac computer, you should remove virus before the mentioned losses can occur.

Type Adware, potentially unwanted program
Distribution Software bundling, third-party sites, ads
Risk factors Installation of other unwanted software or even malware, sensitive data disclosure to unknown parties, etc.
Symptoms Frequent redirects to and other suspicious sites, intrusive ads, altered web browser settings, etc.
Termination You can delete the unwanted application by following our instructions below or use anti-malware software
Recovery To remove damage cause by the PUP, scan your device with Reimage

While some redirects might be a simple nuisance, displaying advertisements for various products or services, sometimes users might be redirected from to scam or phishing sites. In the social engineering attack, crooks often claim that users' computers are infected with viruses and need fixing. For example:

These sites often prompt the installation of other unwanted and even potentially dangerous software which also operates scam schemes in order to make people spend money on useless products. Therefore, if led you to one of these or other phishing sites, make sure you close down the browser immediately.

Besides, redirects might lead to websites with poor security, where ads are not moderated properly. In such a case, cybercriminals might buy out the ad space and insert exploit kits[2] that would install malware payload automatically, without users' interaction.

For that reason, if you clicked on suspicious links or got redirected frequently, it would be wise to scan your computer with anti-malware software for full removal. After that, experts[3] also advise resetting all the installed browsers and using Reimage to recover from the infection quickly. PUP is a potentially unwanted application that travels within software bundles, although users can also install adware intentionally

Be very careful when installing free applications you download from the internet

In most cases, various computer infections plague the machines of the most careless users, although some threats might be exceptionally sneaky (such as backdoors or trojans). And while more serious viruses are mostly avoided by regularly updating software, using anti-malware tools, avoiding pirated software, not duplicating passwords for various accounts, using ad-blockers and so on, the lesser threats like adware or PUPs are usually installed intentionally, or without the realization.

The most common distribution of PUPs is software bundling – this tactic is widely used all over the world by various freeware/shareware developers, as well as sites that host it. Therefore, each time you install a new application, pay great attention to the installation process, as many important details are often skipped. For example, never press the “Next” button without looking, watch out for misleading button placements and, most importantly, opt for Advanced/Custom settings when prompted. This will allow you to see the full list of apps that are being installed and remove all of them before they manage to enter.

Stop pop-up ads and redirects by deleting adware from your computer

There are two ways to remove virus from your computer – manual or automatic. While both methods can be equally effective, it highly depends on your system configuration, the installed program list, and whether you have any secondary payloads installed on you machine.

First of all, you might want to try following our instructions below for manual removal and checking the install application list for anything suspicious. Nevertheless, sometimes it might be too difficult to determine whether the app is useful and is, in fact, needed. Therefore, if you are unsure, we highly advise you to use anti-malware software that would be able to detect and delete all the unwanted programs, as well as malware (if present), automatically.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove, follow these steps:

Uninstall from Windows systems

To remove redirects and other unwanted activity from Windows OS, perform these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Remove from Mac OS X system

Macs are not immune to computer infections, especially when it comes to adware. Thus, make sure you delete the unwanted program as explained below:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Eliminate from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Get rid of from Mozilla Firefox (FF)

Reset Mozilla Firefox if it is displaying suspicious behavior:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Uninstall from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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