Severity scale:  
  (93/100)

Unlockmeplease@cock.li ransomware. How to remove? (Uninstall guide)

removal by Alice Woods - - | Type: Ransomware

Unlockmeplease@cock.li ransomware is another cryptovirus linked to Lazarus group and Hermes family

Unlockmeplease@cock.li ransomware virus
Unlockmeplease@cock.li ransomware is a cyber threat emerged from notorious ransomware family that displays similar ransom notes.

Questions about unlockmeplease@cock.li ransomware

Unlockmeplease@cock.li ransomware is a persistent cryptovirus that belongs to Hermes ransomware family. However, the association does not make it less dangerous because the notorious family has been distributed using a trojan called AZORult. The ransomware belongs to the same group as Hermes 2.0 and Hermes 2.1 which employ the mixture of RSA and AES encryption algorithms[1] while trying to encrypt target data. The particular unlockmeplease@cock.li virus encrypts data using AES-256 and RSA-2048 chippers and then marks encoded files with .[unlockmeplease@cock.li ].hrm file extension. After the encryption, victims receive DECRYPT_INFORMATION.HTML ransom note that discloses more details about the attack. At the moment, the virus mainly focuses on the western part of Europe but there is always a possibility to get infected no matter in which part of the world you live. 

Name Unlockmeplease@cock.li ransomware
Type Cryptovirus
Related Hermes
Extension .[unlockmeplease@cock.li ].hrm
Encryption method AES-256 and RSA-2048
Contact email decryptsupport@protonmail.com; unlockmeplease@cock.li
Ransom note DECRYPT_INFORMATION.HTML
Distribution  Exploit kits, spam email campaigns, malware
Elimination Use Reimage for system cleaning and virus damage removal

Unlockmeplease@cock.li ransomware virus targets photos, videos, documents, and other personal files that can get encoded immediately after the initial infiltration. Before that, the virus adds its registry keys and other components keeping it persistent. The process is fairly quick and, when the original code of target files is changed, data becomes unreachable. Unfortunately, the only solution for the recovery of encoded files is backups and third-party tools.

When unlockmeplease@cock.li ransomware encrypts your files, it generates the ransom note and places it on the system in a DECRYPT_INFORMATION.HTML file. Typically, it reads the following:

All your important files are encrypted
Your files has been encrypted using RSA2048 algorithm with unique public-key stored on your PC.
There is only one way to get your files back: contact with us, pay, and get decryptor software. 
We accept Bitcoin, and other cryptocurrencies, you can find exchangers on bestbitcoinexchange.io 
You have unique idkey (in a yellow frame), write it in letter when contact with us.
Also you can decrypt 1 file for test, its guarantee what we can decrypt your files.
Contact information:
primary email: decryptsupport@protonmail.com
reserve email: decryptsupport1@cock.li

Unfortunately, [unlockmeplease@cock.li ].hrm ransomware has no legitimate decryption tool that could work for files' recovery. If you have been thinking about paying the demanded ransom, you shouldn't as people you are about to deal with is hackers. The best solution in case of the ransomware attack is to block the virus, eliminate its malicious files and then restore encrypted files using backups or data recovery programs. 

Use a reputable anti-malware program and clean the system further with repair tools like Reimage. For unlockmeplease@cock.li ransomware removal, try tools that are provided at the end of this article. You need to make sure that there is nothing additional on the system because it is known that trojans[2] or other malware can be used to spread this version.

In this case, unlockmeplease@cock.li ransomware has been spread by AZORult trojan. The main distribution technique for malware like this is spam email campaigns and infected email attachments. When the user opens a malicious file on the system, it gets infected with a direct ransomware.

Once you remove unlockmeplease@cock.li ransomware, move on to system repair procedure. Note that the cryptovirus spreads around together with different components that need to be eliminated as well. When your device is clean, it is safe to restore encrypted data. For that, use backups or data recovery methods that we listed below.

Avoid ransomware infiltration via email attachments

Security experts[3] always stress the issue of spam email campaigns and possible dangers behind safe-looking documents as file attachments. MS Word or Excel files can be infected with macros[4] and spread various types of malware on targeted devices. 

Ransomware payload can be attached directly to this file and load automatically when the victim downloads and opens an infected document on the PC. You can avoid these infiltrations if you pay more attention because insecure emails have:

  • suspicious file attachments in a format of a document;
  • senders often disguised as well-known services;
  • you cannot answer the email;
  • the email contains typos;
  • the subject line is stating about financial reports.

Remove unlockmeplease@cock.li ransomware and additional malware from the system

Before you proceed with unlockmeplease@cock.li ransomware removal, you need to make sure that you have chosen reputable tools. If you don't have a trustworthy anti-malware in mind, use Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes to scan the device thoroughly. Follow every step the program suggests to terminate all dangerous files.

When you know that you are ready to remove unlockmeplease@cock.li ransomware completely, you can restore encoded data. Double-check the system and make sure that there is no additional malware left on the device and try our suggestions below. If your system is indicated as clear, you can recover your files encrypted by Hermes from the external hard drive, the cloud service or by using steps given below. 

Offer
do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Malwarebytes.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove unlockmeplease@cock.li virus, follow these steps:

Remove unlockmeplease@cock.li using Safe Mode with Networking

If you are having trouble with unlockmeplease@cock.li ransomware removal, reboot the system to the Safe Mode with Networking before you scan it with antivirus program:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove unlockmeplease@cock.li

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete unlockmeplease@cock.li removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove unlockmeplease@cock.li using System Restore

Try System Restore if the first method failed. This Windows feature will recover the system to a previous state:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of unlockmeplease@cock.li. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that unlockmeplease@cock.li removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove unlockmeplease@cock.li from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by unlockmeplease@cock.li, you can use several methods to restore them:

Data Recovery Pro can help if you need to restore your files but have no backups

Use Data Recovery Pro for encoded or accidentally deleted files

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by unlockmeplease@cock.li ransomware;
  • Restore them.

Windows Previous Versions feature is helpful for files that you've lost

If System Restore was enabled before you can try to recover your data with Windows Previous Versions

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer recovers data encrypted by unlockmeplease@cock.li ransomware

When Shadow Volume Copies are left untouched, ShadowExplorer can recover your data on the system

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Decryption tool is not avaliable

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from unlockmeplease@cock.li and other ransomwares, use a reputable anti-spyware, such as Reimage, Malwarebytes MalwarebytesCombo Cleaner or Plumbytes Anti-MalwareMalwarebytes Malwarebytes

About the author

Alice Woods
Alice Woods - Likes to teach users about virus prevention

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Alice Woods
About the company Esolutions

References