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removal by Ugnius Kiguolis - - | Type: Adware is the scareware designed to trick Mac users into installing some rogue system tools is the potentially unwanted program that shows in-browser messages claiming that the system is infected with viruses. However, this is not true, and these alerts are designed to deliver predetermined information about the malware infections to promote questionable optimization or security programs. This pop-up browser alert is a part of a scam that displays “DOWNLOAD REQUIRED” and “REMOVE VIRUSES NOW” messages to scare people into downloading the suggested software by clicking on those buttons.

Message delivered by scam states that the system is infected or even damaged and to avoid any further harm, you need to download the promoted software. Unfortunately, dubious software like Cleanup-My Mac that gets installed in this campaign gives no value to your machine. Although many people think their MacOS device is immune to malware, Mac viruses are real threats.[1] However, there is no need to have system optimizers or clean up tools, especially when these applications only deliver fake scan results. All this behavior regarding the system alerts and intrusive commercial content is caused by the PUP that got installed on your device without permission or knowledge. 

Type Scam
Category Adware/ Potentially unwanted program
Tactics Tricks people into downloading rogue software by claiming your mac device is infected with malware
Affected operating system Mac OS
Symptoms A computer becomes slower, questionable applications get installed without permission, redirects, pop-ups appear on the screen more occasional
Distribution Deceptive ads, websites, software bundles
Possible damage Tracks and collects information about the user. Can affect the system significantly with registry changes and extra installations
Removal tips Employ reputable anti-malware tools and clean the machine fully from related content
Similar Apple scams is the social engineering attack-based potentially unwanted program that affects your device and Safari, Google Chrome, Mozilla Firefox, or any other browsers with intrusive behaviors, commercial content and additionally installed programs.[2]

Frustrating virus behavior also scares people into thinking their device got affected by malware. The main purpose is to trick users into installing questionable programs or tools with the following message:

Your Mac is heavily damaged! (33.2%) 
Please download the Cleanup-My Mac application to remove 3 Viruses from your Mac.
Virus Name: Tapsnake; CronDNS; Dubfishicv
Risk: HIGH
Infected Files: /os/apps/hidden/os-component/X/snake.icv; /os/local/conf/keyboard/retype.icv…
Application: Cleanup-My Mac
Rating: 9.9/10
Price: Free 


We have detected a trojan virus (e.tre456_worm_osx) on your Mac.
Press OK to begin the repair process. promotes various system optimizers, but all of them are not giving any value for the system. Tools claim to detect malware, remove threats, clean junk files, manage applications and fix issues regarding the boot time. However, all those features are offered for the full licensed version of this program that should be purchased.

Unfornutately, these rogue system tools have no useful features because the predetermined system scan results show false names of the malware. In most cases, adware is the only unwanted and intrusive program that affects your machine. virus is the potentially unwanted program that can be categorized as adware, because it focuses on redirecting the online traffic and delivering commercial material to generate views.

Alerts and messages delivered by this intruder can even cause full-screen messages that keep you from exiting the window and tricks into pressing buttons what leads to redirects and different unwanted behavior. Unfortunately, frustration caused by this intrusive commercial content is not the only issue regarding those redirects or the redirects, pop-ups in general.

Since is the adware-type program it associates many advertisers, sponsors, and commercial content creators. This is one of the more prominent potentially unwanted program symptoms. Malvertising means that all the content delivered on your screen has the purpose of creating views and generating revenue for the sponsor.[3]

However, this relation also indicates that developers, associated third-parties can track and collect information about you. Experts[4] inform that this data includes:

  • IP addresses;
  • location;
  • browsing preferences;
  • search queries;
  • most visited websites.

You should remove as soon as you can because those details collected about you get used later on for creating personalized advertisements and fill up your screen with even more commercial material. Your browsing habits and things you are interested in allows advertisers to make sure that their promotional ads trick you into visiting the site or even purchasing their products.

However, the more time on the computer you give for the PUP, the more additional alterations can be made. Make sure to get the reputable anti-malware tool and scan the machine fully. This is the best method for removal because programs like Reimage Reimage Cleaner Intego can check different parts of the computer for all the components of this PUP.

Adware comes to the system without any permission 

Potentially unwanted programs like adware or browser hijackers come to the system with the help of software bundling or different deceptive techniques like intrusive ads and pages. Also, p2p services, torrent sites, or questionable content on social platforms can deliver this type of program on your machine.

You should be very careful online because various pop-up ads and redirects may expose you to malicious content. However, paying attention is especially important when it comes to freeware installations and updating your software from less than reputable sources.

You may find cost-free software online and various programs on websites that offer free downloads of their products. Nevertheless, software bundling is the method that most freeware distributors use. Program installer suggests other applications and this information often is addressed in EULA or Privacy policy of the source. So check the source before getting anything from the internet.

Make sure to delete and all the other stealthily installed programs from the machine

Remember that this potentially unwanted program installs other tools and applications with or without your permission and knowledge, so remove using the automatic virus elimination method. This solution when you employ an anti-malware program for the job gives the advantage of terminating all possible threats.

Automatic removal using anti-malware tools is advisable because this way any computer user with less experience can terminate this cyber threat completely form the machine and possibly fix the virus damage. Just make sure to choose the reputable source and tool.


You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Mac OS X system

Eliminate the intruder manually. But pay close attention to remove and all associated programs

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Get rid of from Google Chrome

Clear the browser form additional content

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Remove from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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