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Remove (Removal Guide) - Free Instructions

removal by Ugnius Kiguolis - - | Type: Adware is the scareware designed to trick Mac users into installing some rogue system tools is the potentially unwanted program that shows in-browser messages claiming that the system is infected with viruses. However, this is not true, and these alerts are designed to deliver predetermined information about the malware infections to promote questionable optimization or security programs. This pop-up browser alert is a part of a scam that displays “DOWNLOAD REQUIRED” and “REMOVE VIRUSES NOW” messages to scare people into downloading the suggested software by clicking on those buttons.

Message delivered by scam states that the system is infected or even damaged and to avoid any further harm, you need to download the promoted software. Unfortunately, dubious software like Cleanup-My Mac that gets installed in this campaign gives no value to your machine. Although many people think their MacOS device is immune to malware, Mac viruses are real threats.[1] However, there is no need to have system optimizers or clean up tools, especially when these applications only deliver fake scan results. All this behavior regarding the system alerts and intrusive commercial content is caused by the PUP that got installed on your device without permission or knowledge. 

Type Scam
Category Adware/ Potentially unwanted program
Tactics Tricks people into downloading rogue software by claiming your mac device is infected with malware
Affected operating system Mac OS
Symptoms A computer becomes slower, questionable applications get installed without permission, redirects, pop-ups appear on the screen more occasional
Distribution Deceptive ads, websites, software bundles
Possible damage Tracks and collects information about the user. Can affect the system significantly with registry changes and extra installations
Removal tips Employ reputable anti-malware tools and clean the machine fully from related content
Similar Apple scams is the social engineering attack-based potentially unwanted program that affects your device and Safari, Google Chrome, Mozilla Firefox, or any other browsers with intrusive behaviors, commercial content and additionally installed programs.[2]

Frustrating virus behavior also scares people into thinking their device got affected by malware. The main purpose is to trick users into installing questionable programs or tools with the following message:

Your Mac is heavily damaged! (33.2%) 
Please download the Cleanup-My Mac application to remove 3 Viruses from your Mac.
Virus Name: Tapsnake; CronDNS; Dubfishicv
Risk: HIGH
Infected Files: /os/apps/hidden/os-component/X/snake.icv; /os/local/conf/keyboard/retype.icv…
Application: Cleanup-My Mac
Rating: 9.9/10
Price: Free 


We have detected a trojan virus (e.tre456_worm_osx) on your Mac.
Press OK to begin the repair process. promotes various system optimizers, but all of them are not giving any value for the system. Tools claim to detect malware, remove threats, clean junk files, manage applications and fix issues regarding the boot time. However, all those features are offered for the full licensed version of this program that should be purchased.

Unfornutately, these rogue system tools have no useful features because the predetermined system scan results show false names of the malware. In most cases, adware is the only unwanted and intrusive program that affects your machine. is the potentially unwanted program that can be categorized as adware, because it focuses on redirecting the online traffic and delivering commercial material to generate views.

Alerts and messages delivered by this intruder can even cause full-screen messages that keep you from exiting the window and tricks into pressing buttons what leads to redirects and different unwanted behavior. Unfortunately, frustration caused by this intrusive commercial content is not the only issue regarding those redirects or the redirects, pop-ups in general.

Since is the adware-type program it associates many advertisers, sponsors, and commercial content creators. This is one of the more prominent potentially unwanted program symptoms. Malvertising means that all the content delivered on your screen has the purpose of creating views and generating revenue for the sponsor.[3]

However, this relation also indicates that developers, associated third-parties can track and collect information about you. Experts[4] inform that this data includes:

  • IP addresses;
  • location;
  • browsing preferences;
  • search queries;
  • most visited websites.

You should remove as soon as you can because those details collected about you get used later on for creating personalized advertisements and fill up your screen with even more commercial material. Your browsing habits and things you are interested in allows advertisers to make sure that their promotional ads trick you into visiting the site or even purchasing their products.

However, the more time on the computer you give for the PUP, the more additional alterations can be made. Make sure to get the reputable anti-malware tool and scan the machine fully. This is the best method for removal because programs like Reimage Reimage Cleaner Intego can check different parts of the computer for all the components of this PUP.

Adware comes to the system without any permission 

Potentially unwanted programs like adware or browser hijackers come to the system with the help of software bundling or different deceptive techniques like intrusive ads and pages. Also, p2p services, torrent sites, or questionable content on social platforms can deliver this type of program on your machine.

You should be very careful online because various pop-up ads and redirects may expose you to malicious content. However, paying attention is especially important when it comes to freeware installations and updating your software from less than reputable sources.

You may find cost-free software online and various programs on websites that offer free downloads of their products. Nevertheless, software bundling is the method that most freeware distributors use. Program installer suggests other applications and this information often is addressed in EULA or Privacy policy of the source. So check the source before getting anything from the internet.

Make sure to delete and all the other stealthily installed programs from the machine

Remember that this potentially unwanted program installs other tools and applications with or without your permission and knowledge, so remove using the automatic virus elimination method. This solution when you employ an anti-malware program for the job gives the advantage of terminating all possible threats.

Automatic removal using anti-malware tools is advisable because this way any computer user with less experience can terminate this cyber threat completely form the machine and possibly fix the virus damage. Just make sure to choose the reputable source and tool.


You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Erase from Mac OS X system

Eliminate the intruder manually. But pay close attention to remove and all associated programs

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the entries.Uninstall from Mac 2

Delete from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete removal.Reset Firefox 2

Get rid of from Google Chrome

Clear the browser form additional content

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete removal.Reset Chrome 2

Remove from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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