Remove “ERROR! Call for support!” pop-up virus (Tech Support Scam) - Free Guide

removal by Alice Woods - - | Type: Malware

“ERROR! Call for support!” pop-up virus Removal Guide

What is “ERROR! Call for support!” pop-up virus?

“ERROR! Call for support!” alert delivers a message from tech support scammers

"ERROR! Call for support!" virus“ERROR! Call for support!” is a bogus pop-up message that is meant to scam computer users. It typically appears on phishing websites that try to convince users to call tech support scammers[1]. One of the websites associated with this scam is supportfor-virus.xyz. In this post, we aim to provide relevant information about this scam and explain how to remove “ERROR! Call for support!” pop-up virus from the system.

The deceptive message typically states that victim’s computer is compromised or that there’s some kind of error on it. Victims have reported that the message suggested calling 1-844-835-0929. You should never call numbers that appear on your computer’s screen in such aggressive way.

If you do, you simply risk being scammed by fraudsters that seek to swindle money from you. They can talk about your computer’s safety, non-existent problems and other issues that “must” be fixed immediately.

Scammers typically suggest fixing the “issues” remotely, however, if the user provides remote access[2] to scammers, they can quickly plant malware on the machine. What is more, scammers can ask you to log into scam sites and enter your private information as well as credit card information to buy some rogue security product.

Tech support scam viruses often launch the browser in full-screen mode and create repetitious dialogs. In such situation, many victims start thinking that there is no way to escape such sites.

You can close them by clicking “Prevent this page from creating additional dialogs” and closing the web browser immediately. For a safe “ERROR! Call for support!” removal, we suggest using a trustworthy anti-malware program. Our team recommends ReimageIntego which works as a perfect system optimizer, too.

"ERROR! Call for support!" scam"ERROR! Call for support!" pop-up messages are deceptive. If you noticed one on your screen, it means that you entered a phishing website that is trying to convince you to call tech support scammers.

Ways to get infected with tech support scam viruses

Tech support scam viruses can contaminate your system rapidly, especially if you do not pay close attention to the information provided by software installation wizards. Software installers tend to suggest installing a couple of extra programs alongside the one you downloaded to generate pay-per-install revenue.

We can assure you that you do not want these programs on your PC as they usually slow down the system, display annoying ads and cause web redirects.

To prevent installation of optional programs, always rely on Custom or Standard settings. Select these settings as soon as you get a chance to do it and then remove marks from checkboxes granting your permission to install various extras.

TIP. Although Standard/Default/Recommended settings seem to be trustworthy at first sight, you should never choose them. They conceal the agreements to install unnecessary programs.

Remove “ERROR! Call for support!” virus today

Do not worry and remove “ERROR! Call for support!” virus today. It can be easily deleted with the help of an anti-malware program. However, before launching it, we highly recommend you to prepare your PC for “ERROR! Call for support!” removal.

To ensure that the virus won’t attempt to stop the security program from doing its job, you must restart your PC into Safe Mode with Networking. Instructions provided below are clear and easy-to-follow. In case you have some other questions about this tech support scam virus, do not hesitate and send them to the 2-Spyware team. You can also get professional help from experts at NoVirus.uk site[3].

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “ERROR! Call for support!” pop-up virus. Follow these steps

Manual removal using Safe Mode

Rebooting the system into Safe Mode with Networking allows you to clean the system from spyware/malware without any interruptions. If you have never tried to start your PC in this mode, please follow instructions provided below.

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment. 

Windows 7 / Vista / XP
  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. – it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list. Windows 7/XP
Windows 10 / Windows 8
  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot. Choose an option
  7. Go to Advanced options. Advanced options
  8. Select Startup Settings. Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking. Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following:

    Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files

  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter):

    %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “ERROR! Call for support!” pop-up and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

How to prevent from getting malware

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online. One of the basic means to add a layer of security – choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features. However, if you want true anonymity, we suggest you employ a powerful Private Internet Access VPN – it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

 

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable. Family photos, work documents, school projects – these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur: power cuts, Blue Screen of Death errors, hardware failures, crypto-malware attack, or even accidental deletion.

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, Data Recovery Pro can be your only hope to retrieve your invaluable files.

About the author
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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