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Remove “Install Java Update” scam (Virus Removal Guide) - updated Sep 2019

removal by Jake Doevan - - | Type: Adware

“Install Java Update” is a scam that tries to convince users to download adware or malware executables

"Install Java Update" scam pop-up
"Install Java Update" is a fake alert that is triggered once a malicious website is visited.

“Install Java Update” is a fraudulent pop-up window that does not come from the official developer (Oracle) site website and can show up on Google Chrome, Internet Explorer, Mozilla Firefox, Safari, or any other installed browser. The fake alert indicates that your computer is running an outdated Java version and suggests you update it as soon as possible for the “improved computer performance.”

However, “Install Java Update” is a scam that helps criminals to distribute various high-risk computer infections. While in most of the cases you will encounter potentially unwanted programs promoted, other times, fake Java updates can distribute Trojans, backdoors, spyware or even ransomware. Likewise, you should never fall for “Download Java” fake update.

Therefore, you should never download anything which is offered to you through the bogus “Install Java Update” pop-up. Simply leave the malicious page without clicking anything. However, if redirects to scam sites, intrusive ads, slow browser operation, and other symptoms, your computer is likely suffering from the adware infection.

Name “Install Java Update”
Type Fake update/scam
Why does it show up? Users might encounter the scam message after visiting a malicious site, or after being redirected from adware
Targeted systems Java only runs on Windows and Android devices, although Mac users might also see the fake update and install it without knowing what the prompt is
Risk factors Installation of various malware and potentially unwanted programs, sensitive data disclosure to cybercriminals, money loss
Symptoms Frequent redirects to scam, phishing, spoofing, and other sites; fake alerts urging you to install bogus anti-malware applications to fix the alleged malware infection, intrusive advertisement banners, pop-ups, deals, offers, coupons and other commercial content delivered to all websites, etc.
Infiltration Adware is usually installed along with freeware downloaded from third-party sites
Termination To get rid of adware along with “Install Java Update” scam messages, you should find and uninstall adware application from your computer. You can use Reimage or other anti-malware software to do that automatically or terminate the infection manually with the help of our instructions below

There are numerous similar scams to “Install Java Update” fake alert, such as “Adobe Flash Player Was Not Found,” “The Mercury Text Font Was Not Found,” etc. However, all of them are designed for the same purpose — infect the computers of inexperienced users via phishing[1] techniques. 

Users are redirected to “Download Java” page where they see the pop-up which states the following:

Download Java

Install Java Update

Your Java version may be outdated. It is strongly recommended to update your Java plugin now. Upgrading to the latest Java version improves the security of your system, as older versions do not include the latest security updates.

The latest Java version contains important enhancements to improve your computer performance:

Allows you to see web content properly;
Safe and secure;
Free Software.
Update Version: 8u111

If you have been redirected to Download Java page, you must immediately leave it and do NOT click on the download button. If you struggle to leave the page, open the Task Manager, and shut down the browser from there.

Fake “Install Java Update” prompt is likely caused by an adware infection. Such potentially unwanted programs (PUPs) are designed to deliver advertising and often potentially dangerous content for the owner of the computer. Likewise, an ad-supported application will continue to display fake alerts as long as you keep it on your system.

"Install Java Update" alert
"Install Java Update" is a scam which says that the user should download a new version of Java. However, once the download button is clicked, user's computer gets infected with malware.

Unfortunately, by downloading “Install Java Update” virus executable (often labeled as “javaupdate11.jar, update.exe, Java.exe, and similar), you will most likely be injecting more ad-supported programs on your computer. Also, because most PUPs are quite deceptive, it might be difficult to detect them all and eliminate.

In such a case, you should use Reimage or another security software to remove “Install Java Update” alerts from your browsers along with all the unwanted apps on your machine. The examples of the downloaded PUPs via the fake update includes Trovi Search, MyCouponize, Spigot ToolbarMergeDocsNow, etc.

If you encountered “Install Java Update” pop-up just once or twice, it does not mean that your computer is infected. However, you should watch out for the following adware infection symptoms:

  • Pop-ups, coupons, banners, offers, deals, and other advertisements are displayed on all sites that you visit;
  • You see sponsored links at the top of search results;
  • Suspicious applications or browser extensions installed without your permission;
  • Desktop shortcuts changed and link to suspicious sites;
  • Homepage, new tab URL and the search engine of the browser changed;
  • The browser takes much longer to load up websites, and you are after redirected several times before landing on the destination page.

Be aware that you might experience some or all of the symptoms listed below. However, for “Install Java Update” removal from your browsers, you should check the installed program list via the Control Panel (Windows) or Settings > Apps (Android). You will find detailed instructions for that below.

"Install Java Update" different versions
There are multiple different versions of "Install Java Update" scam - do not fall victim of any of those - always download Java from the official website

Some programs still use Java, but most regular users don't need it in the first place

Java is a popular programming language, and its software is run on 3 billion devices, as Oracle claims. It is usually installed together with software that uses the language, and cannot be run without it. Correspondingly, some websites might also be made in Java and would be not accessible without it.

However, Java is rarely needed by regular users,[2] unless they run specific software that requires Java to run. Besides, very few websites are using Java nowadays, so there is no need for software in the first place. Keep in mind that Java is also often targeted by cybercriminals and riddled with vulnerabilities[3] – these can be abused if the software is not patched with the latest updates.

Nevertheless, if you indeed run programs that use Java, you should always make sure that the updates for it are downloaded from the official Oracle's website (www.java.com). The best solution would be to set the updates of the program to run automatically, so you would not have to worry about fake versions.

Java's installer is also responsible for bundling unwanted apps like Ask Toolbar and other suspicious software that spams users with ads without providing many benefits. What is worse, is that at least two optional components are included with every single Java update that comes out and users have to decline them.[4] As usual, most are quick to get through the installation process to install what's needed, and then end up with unwanted apps on their systems. However, you can find out more about that in the next section.

Official Java download site
Most likely, you do not need Java on your computer. In case you do, always make sure you download updates from the official website or set them to be downloaded automatically via the application.

Paying attention to the installation of freeware is the only way to avoid adware infections

If you wonder how did adware get on your system, the answer is simple. Developers employ an unfair, but legal distribution method, which is called bundling[5]. It allows the contrivers to offer potentially unwanted programs together with third-party applications in one package. In other terms, people who want to download only the freeware will additionally get the adware as well.

Even though developers do not inform their customers about such actions, you can easily detect potentially unwanted programs in software-bundles if you choose Custom/Advanced mode during the installation. These parameters do not skip steps and reveal optional components which are hidden in Recommended/Quick settings.

In case you notice any suspicious pre-selected boxes like “I agree to install XXX,” “Get XXX now” and similar claims, immediately de-select them. Being cautious during the installation of freeware is the only way how you can avoid the infiltration of potentially unwanted programs.

Additionally, you should stay away from suspicious and shady websites. Typically they are designed to distribute numerous potentially dangerous programs, like spyware, Trojan horses, etc. Also, download software and their updates only from official websites or authorized distributors.

Java bundled apps

Guide to get rid of “Install Java Update” scam pop-up

Even though adware programs are not as dangerous as ransomware, they might still be tricky to eliminate. Usually, they have numerous extra components which support its malicious activity and might disguise under un-relatable names. Thus, regular computer users are highly advised to complete “Install Java Update” removal automatically.

Although, Virusi.bg[6] experts say that those who opt for a challenge can remove “Install Java Update” virus by following the instructions below. They are designed to be easy-to-use and briefly explain each step of the elimination procedure. However, if you want to get rid of the adware manually, you must be extremely attentive and not skip steps.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove “Install Java Update” scam, follow these steps:

Remove “Install Java Update” scam from Windows systems

You can get rid of “Install Java Update” scam pop-up once you remove the adware program which is displaying it. For that, follow the instructions suited for Windows OS:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Install Java Update” scam and related programs
    Here, look for “Install Java Update” scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate “Install Java Update” scam from Mac OS X system

While Java is not designed for Mac, users might still encounter prompts on these machines. If you noticed frequent redirects to scam sites, your macOS or Max OS X might be infected with adware – terminate the unwanted apps in the following way:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Install Java Update” scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete “Install Java Update” scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Install Java Update” scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Install Java Update” scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of “Install Java Update” scam from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Install Java Update” scam should be removed from your Microsoft Edge browser.

Uninstall “Install Java Update” scam from Mozilla Firefox (FF)

You can easily fix Mozilla by deleting suspicious entries from your browser.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Install Java Update” scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Install Java Update” scam removal. Click on 'Reset Firefox' button for a couple of times

Erase “Install Java Update” scam from Google Chrome

It is important to uninstall all adware-related elements in order to stop seeing “Install Java Update” scam on Chrome.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Install Java Update” scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Install Java Update” scam removal. Click on 'Reset' button to complete your removal

Remove “Install Java Update” scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Install Java Update” scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Install Java Update” scam removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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