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Remove “Install Java Update” scam (Virus Removal Guide) - Tutorial

removal by Jake Doevan - - | Type: Malware

Another attempt to trick users into downloading malware — “Install Java Update” scam 

The image of "Install Java Update" scam pop-up

“Install Java Update” is a fraudulent pop-up window which says that your computer is running an outdated Java version and suggests you update it as soon as possible. However, this is a scam message which helps criminals to distribute various high-risk computer infections. Likewise, you should never fall for “Download Java” scam.

Note that there are numerous similar scams to “Install Java Update” fake alert, such as “Adobe Flash Player Was Not Found,” “The Mercury Text Font Was Not Found,” etc. However, all of them are designed for the same purpose — infect the computers of inexperienced users via phishing[1] techniques. 

You can start seeing “Install Java Update” scam once the adware program infiltrates your system. Such potentially unwanted programs (PUPs) are designed to deliver advertising and often potentially dangerous content for the owner of the computer. Likewise, an ad-supported application will continue to display fake alerts as long as you keep it on your system.

Users are redirected to “Download Java” page where they see the pop-up which states the following:

Download Java

Install Java Update

Your Java version may be outdated. It is strongly recommended to update your Java plugin now. Upgrading to the latest Java version improves the security of your system, as older versions do not include the latest security updates.

The latest Java version contains important enhancements to improve your computer performance:

Allows you to see web content properly;
Safe and secure;
Free Software.
Update Version: 8u111

At this point, we can assure you that the official Java software is not linked in any way with download java website. This is simply an attempt to trick credulous people into believing that they actually need a new version of Java. Unfortunately, by clicking “Download” button, they merely infiltrate malware.

The illustration of "Install Java Update" scam alert
"Install Java Update" scam says that the user should download a new version of Java. However, once the download button is clicked, user's computer gets infected with malware.

Therefore, you should never believe in “Install Java Update” virus. It is a tricky cyber threat which can be hard to eliminate. However, it is easy to recognize that the alert is fake — notifications about critical updates are displayed directly on your computer rather than on the website. 

If you have been redirected to Download Java page, you must immediately leave it and do NOT click on the download button. Instead, employ are professional security software to help you remove “Install Java Update” scam. We would highly recommend Reimage for this purpose.

However, manual “Install Java Update” removal is also possible. For that, we suggest you use elimination instructions prepared by experienced IT specialists. Make sure to follow them attentively to succeed in adware uninstall. 

Paying attention to the installation of freeware is the only way to avoid adware infections

If you wonder how did adware get on your system, the answer is simple. Developers employ an unfair, but legal distribution method which is called bundling[2]. It allows the contrivers to offer potentially unwanted programs together with third-party applications in one package. In other terms, people who want to download only the freeware will additionally get the adware as well.

Even though developers do not inform their customers about such actions, you can easily detect potentially unwanted programs in software-bundles if you choose Custom/Advanced mode during the installation. These parameters do not skip steps and reveal optional components which are hidden in Recommended/Quick settings.

In case you notice any suspicious pre-selected boxes like “I agree to install XXX,” “Get XXX now” and similar claims, immediately de-select them. Being cautious during the installation of freeware is the only way how you can avoid the infiltration of potentially unwanted programs.

Additionally, you should stay away from suspicious and shady websites. Typically they are designed to distribute numerous potentially dangerous programs, like spyware, Trojan horses, etc. Also, download software and their updates only from official websites or authorized distributors.

Guide to get rid of “Install Java Update” scam pop-up

Even though adware programs are not as dangerous as ransomware, they might still be tricky to eliminate. Usually, they have numerous extra components which support its malicious activity and might disguise under un-relatable names. Thus, regular computer users are highly advised to complete “Install Java Update” removal automatically.

Although,[3] experts say that those who opt for a challenge can remove “Install Java Update” virus by following the instructions below. They are designed to be easy-to-use and briefly explain each step of the elimination procedure. However, if you want to get rid of the adware manually, you must be extremely attentive and not skip steps.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove “Install Java Update” scam, follow these steps:

Remove “Install Java Update” scam from Windows systems

You can get rid of “Install Java Update” scam pop-up once you remove the adware program which is displaying it. For that, follow the instructions suited for Windows OS:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall “Install Java Update” scam and related programs
    Here, look for “Install Java Update” scam or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'

Eliminate “Install Java Update” scam from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “Install Java Update” scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete “Install Java Update” scam from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “Install Java Update” scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “Install Java Update” scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Get rid of “Install Java Update” scam from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “Install Java Update” scam should be removed from your Microsoft Edge browser.

Uninstall “Install Java Update” scam from Mozilla Firefox (FF)

You can easily fix Mozilla by deleting suspicious entries from your browser.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “Install Java Update” scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “Install Java Update” scam removal. Click on 'Reset Firefox' button for a couple of times

Erase “Install Java Update” scam from Google Chrome

It is important to uninstall all adware-related elements in order to stop seeing “Install Java Update” scam on Chrome.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “Install Java Update” scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete “Install Java Update” scam removal. Click on 'Reset' button to complete your removal

Remove “Install Java Update” scam from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “Install Java Update” scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “Install Java Update” scam removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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