“Keep Your PC Updated With Norton!” is a scam message that tries to trick you into purchasing software

“Keep Your PC Updated With Norton!” is a scam message one could encounter after being redirected from another website while browsing the web. The most likely culprits are usually high-risk places such as those that host pirated software, provide seemingly free services of copyrighted videos, and similar. Alternatively, adware could also be one of the main causes of encounters with phishing websites, as its main goal is to insert ads when users are browsing the web.
Once on the page, users are told that their systems are infected with viruses and that Norton security software must be purchased/subscription renewed in order to remove the said infections. In reality, the “Keep Your PC Updated With Norton!” message is a scam that has nothing to do with the legitimate security vendors and is created by malicious actors who seek to retain revenue from clicks, downloads, and installs.
There is also no guarantee that websites that promote the scan would not lead you to the fake version of Norton security software, which would end up in a real malware infection. Thus, you should not download and install anything offered by this fake alert and instead use reliable security tools for your protection.
| Name | Keep Your PC Updated With Norton! scam |
| Type | Scam, online fraud, redirect, adware |
| Distribution | Malicious ads, redirects, third-party websites |
| Operation | Shows fake virus scan results and asks users to allegedly update their Norton subscription, which has expired |
| Risks | Installation of potentially unwanted or malicious software, financial losses, personal data disclosure to unknown parties, redirects to other malicious sites |
| Removal | Do not interact with links or download buttons on the scam page. Instead, install SpyHunterCombo Cleaner anti-malware software to make a legitimate security check |
| Remediation | If you do not clean your browser from cookies and other web data, you see the unwanted ads return, or data continue being tracked. Stop it with FortectIntego |
How scammers mislead users
Advertising revenue is a huge business and, since the internet provides a lot of anonymity, there are plenty of parties that are willing to receive money by tricking and misleading users. In fact, the internet has become the largest platform for all sorts of fraudulent content, as scammers are creating more and more fake content online to scam users in one way or another.
Keep Your PC Updated With Norton! scam focuses on a very popular technique that shows fake virus scan results and claims that the system has been infected. It imitates the symbols, logos, and other elements used by the security vendor Norton in order to seem legitimate. Here's the whole scheme:
- Right upon entry, users are shown a bar that is filling up quickly
- During this time, alleged malware detection pop-ups are visible
- A few moments later, people are told that their systems are infected with five viruses, which is followed by a message:
Keep Your PC Updated with Norton!
UPDATE:
Protection from potential malware is important.
Keep Your Norton Subscription Updated.
If your PC is not protected, it is at risk for viruses and other malware.
If the “Proceed” button is clicked at the bottom of the pop-up window, users are then redirected to a website where they are offered to download software. While the redirect might lead to the official Norton website, it is not a rule. In some cases, users might be linked to a spoofing website, where malware could be downloaded.

Websites that host the Keep Your PC Updated With Norton! scam
In order to succeed and profit from the scam scheme, crooks use a variety of fake websites that host fake alerts. Usually, these websites can be found after clicking a fake link on malicious websites – torrents, gambling, X-rated, YouTube converters, and similar content is usually not secure and lead to unwanted redirects.
What you should pay attention to is the URL itself – it often uses “defender,” “security,” “clean,” and similar words that are associated with malware removal, e.g., Clean-your-pc.xyz, Mydefensivesoft.com, or Totaldatasecuritycentr.com.
In other cases, the names of websites have nothing to do with anything and instead are gibberish, for example, Performdevelopedgreatlythefile.vip, or Bluecodemc1.club. Note that, regardless of the website name, the phishing[1] message might also imitate another popular security solutions vendor McAfee.
Your actions are important
Actions you take after encountering a malicious website are vital when dealing with online fraud. Cybercriminals often focus on the element of surprise, when people are more likely to make mistakes and act without thinking – this is the basis of social engineering[2] that is so commonly used by crooks for various malicious reasons.
Most users recognize deception immediately, as security software scans can only be performed by an anti-malware application installed on the system (websites simply can't detect whether or not a device is infected). However, some people might not be aware of this fact, and since Norton is such a well-known brand, they might proceed with the instructions provided.
Thus, it would help if you never interacted with a suspicious website – always check the URL of the page showing you questionable claims, look out for spelling or grammar errors, and be especially cautious about sites that include a timer or sow an excessive number of pop-ups.
Check your system for infections and stop push notifications
While the “results” displayed by the fake alert are always incorrect and have nothing to do with the real state of your computer security, the probability of adware or other malware infection shouldn't be dismissed immediately. Users who are constantly redirected to the same malicious pages, encounter pop-ups, banners, and other types of ads, experience browser settings changes, or see other suspicious symptoms, are likely to be infected.
Since it's sometimes difficult to determine how the malicious program is installed and where all of its components are, we strongly recommend running a scan with SpyHunterCombo Cleaner, MalwarebytesMalwarebytes, or another powerful anti-malware software. This will ensure that no malware managed to break into your device and is performing damaging actions in the background without being noticed.
After that, remember to fix damaged system components and clean your browsers – FortectIntego can help you with that. Finally, if you have enabled push notifications from a malicious website, you might receive spam via the API[3] feature whenever your browser is operational. You can find details on how to remove these annoying pop-ups below and information on how to look for adware manually if you are up for a challenge.
Uninstall from Windows
Uninstall from Windows 10/8:
- Type Control Panel into the Windows search box and open the result.
- Under Programs, select Uninstall a program.

Uninstall from Windows 7/XP:
- Click on Windows Start > Control Panel (Windows XP users should click on Add/Remove Programs).
- In Control Panel, select Programs > Uninstall a program.

Remove the unwanted program:
- In the Programs and Features window, look for any recently installed suspicious entries, select them, and click Uninstall.
- If User Account Control appears, click Yes to confirm, then complete the removal.

Delete from macOS
Remove the unwanted application:
- From the menu bar, select Go > Applications.
- In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).

Delete leftover files and folders:
- Select Go > Go to Folder.
- Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
- Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.

- Finally, empty the Trash to permanently remove the leftovers.
Remove from Microsoft Edge
Delete unwanted extensions from MS Edge:
- Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
- From the list, pick the extension and click on the Gear icon.
- Click Remove.

Clear cookies and other browser data:
- Click on the Menu (three horizontal dots at the top-right of the browser window) and select Settings > Privacy, search, and services..
- Under Clear browsing data, pick Choose what to clear.
- Select Cookies and other site data and Cached images and files. (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.

Restore new tab and homepage settings:
- Click the menu icon and choose Settings.
- Then find On startup section.
- Click Remove next to any suspicious startup page.
Reset MS Edge if the above steps did not work:
- Press on Ctrl + Shift + Esc to open Task Manager.
- Click on More details arrow at the bottom of the window.
- Select Details tab.
- Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.

Instructions for Chromium-based Edge
Delete extensions from MS Edge (Chromium):
- Open Edge and click select Settings > Extensions.
- Delete unwanted extensions by clicking Remove.

Clear cache and site data:
- Click on Menu and go to Settings.
- Select Privacy, search and services.
- Under Clear browsing data, pick Choose what to clear.
- Under Time range, pick All time.
- Select Clear now.

Reset Chromium-based MS Edge:
- Click on Menu and select Settings.
- On the left side, pick Reset settings.
- Select Restore settings to their default values.
- Confirm with Reset.
- This will disable extensions and reset startup pages but will not delete bookmarks, saved passwords, or browsing history.

Remove from Mozilla Firefox (FF)
Remove dangerous extensions:
- Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
- Select Add-ons.
- In here, select the unwanted extension and click Remove.

Reset the homepage:
- Click three horizontal lines at the top right corner to open the menu.
- Choose Settings.
- Under Home, set your preferred homepage and new tab settings.
Clear cookies and site data:
- Click Menu and pick Settings.
- Go to Privacy & Security section.
- Scroll down to locate Cookies and Site Data.
- Click on Clear Data...
- Select Cookies and Site Data and Temporary cached files and pages, then click Clear.

Reset Mozilla Firefox
If clearing the browser as explained above did not help, reset Mozilla Firefox:
- Open Mozilla Firefox browser and click the Menu.
- Go to Help and then choose Troubleshooting Information.

- Under Give Firefox a tune up section, click on Refresh Firefox...
- Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.

Remove from Google Chrome
Delete malicious extensions from Google Chrome:
- Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
- In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.

Clear cache and web data from Chrome:
- Click on Menu and pick Settings.
- Under Privacy and security, select Clear browsing data.
- Select Browsing history, Cookies and other site data, as well as Cached images and files.
- Click Clear data.

Change your homepage:
- Click menu and choose Settings.
- Look for a suspicious site in the On startup section.
- Click on Open a specific or set of pages and click on three dots to find the Remove option.
Reset Google Chrome:
If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:
- Click on Menu and select Settings.
- In the Settings, scroll down and click Advanced.
- Scroll down and locate Reset and clean up section.
- Now click Restore settings to their original defaults.
- Confirm with Reset settings.

Delete from Safari
Remove dangerous extensions:
- Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
- Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.

Clear history and website data:
- Click Safari in the menu and pick Clear History.
- Set Clear to all history and confirm with Clear History.

Reset Safari:
- Click Safari in the menu and select Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- From the menu bar, click Develop and select Empty Caches.

Was this guide helpful?
Be the first to comment