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Remove Mcafee ransomware (Virus Removal Instructions) - Bonus: Decryption Steps

removal by Jake Doevan - - | Type: Ransomware

Mcafee ransomware is a file locking malware that has nothing to do with the global computer security software company

Mcafee ransomware

Mcafee ransomware is a cyber threat that belongs to ransomware category – malware that locks up files and demands ransom for the decryption key. The virus is a variant of Xorist ransomware which was first spotted back in mid-2017 and its creators keep releasing new versions. It uses RSA encryption algorithm to encode data and then appends .Mcafee file extension (note that the name has nothing to do with the reputable security software developer). In the ransom note HOW TO DECRYPT FILES.txt hackers try to mock victims, claiming that it is ironic that Mcafee has locked all personal files. Not contact details or the ransom size is not provided, so there is a chance that this variant is not created for money extortion, but rather for malicious purposes.

Name Mcafee
Type Ransomware
Variant of Xorist ransomware
Main executable Xorist.exe, Mcafee.exe
First discovered 30th Jan 2019
Cipher used RSA
Ransom note HOW TO DECRYPT FILES.txt
Contact None
Decryptable? No
Removal Use security software that can detect[1] the threat – Reimage

Mcafee ransomware is most likely distributed in a variety of ways, including spam email attachments, weak RDP configuration, fake updates, exploits, cracks or keygens, and similar. To prevent being infected with malware and avoid virus damage as well as lost files, refer to the second section.

But first, you have to remove Mcafee ransomware virus from your PC using security software that can detect[1] the threat – we recommend using Reimage which is based on Avira engine. Additionally, the software is capable of repairing the damage done to the machine. Nevertheless, you can also pick another tool for this process.

Before Mcafee virus encrypts data, it performs various changes to the system, including Windows Registry modification, import of files, shutting down of various system processes, etc. Once complete, malware begins a scan to locate all the data that uses a list of extensions that are predetermined by Mcafee ransomware authors.

Once locked, data becomes inaccessible and .Mcafee file extension is added. The ransom note states the following:

Usted fue encriptado por Mcafee que ironia no?

Which, translated from Spanish means “Mcafee encrypted your files is it not ironic?.” While virus authors try to be whimsical, this situation is anything but funny for the victims, as their files are in danger.

Mcafee ransomware virus is not decryptable currently, and there is no way to contact criminals either (although industry experts[2] generally discourage people from paying the ransom). Therefore, if you got infected, you should first perform Mcafee ransomware removal, and then either use backups or third-party data recovery software – we provide all the instructions below.

Mcafee ransomware virus
Mcafee ransomware is a file locking virus and has nothing to do with reputable security software developer

Do not get tricked by cybercriminals – be attentive online

Hackers who create ransomware viruses are usually sophisticated people (although some malware can be used as Ransomware-as-a-service[3] – then anybody can employ the malicious code for money extortion). Therefore, they use various tricks to make victims install the payload. Most commonly used tactic is phishing, although more sophisticated options like brute-forcing and software vulnerabilities are also used.

Therefore, follow this guide to reduce the possibility of ransomware infection:

  • Use strong passwords for all your accounts (do not reuse it!) and employ VPN when using RDP;
  • Patch your system and installed software as soon as updates are released;
  • Download updates and software from reputable sources only and avoid third-party sites;
  • Disable Adobe Flash;
  • Run a reputable anti-malware solution;
  • Be very cautious when opening emails from unknown sources. The included attachments or hyperlinks can lead to ransomware infection;
  • Do not click on suspicious links or explore websites you were redirected to.

Remove Mcafee ransomware with the help of security application

Mcafee ransomware removal should not be a complicated task, as long as you follow our instructions below and use sufficient security software that could locate all the malicious files that the virus created and eliminate them. To make sure that Mcafee virus does not interfere with the operation of the anti-malware program, enter Safe Mode with Networking – it is a safe environment that loads the system on with the most necessary drivers.

Once you remove Mcafee ransomware from your device, try the programs listed below for file decryption. The chances of recovering data in such a way is quite low, but not impossible. Finally, if you are not successful, make a copy of databases, pictures, videos, documents and other files because security researchers might develop an official decryptor one day.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove Mcafee virus, follow these steps:

Remove Mcafee using Safe Mode with Networking

To remove Mcafee ransomware safely, reach Safe Mode with Networking as explained below:

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Mcafee

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Mcafee removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Mcafee using System Restore

System Restore is another way to get rid of malware:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Mcafee. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Mcafee removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Mcafee from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Data recovery is not possible unless you have backups. However, there is a chance to restore at least some of your files with the help of third-party software.

If your files are encrypted by Mcafee, you can use several methods to restore them:

Rely on Data Recovery Pro to get your files back

Data Recovery Pro is professional software that is capable of restoring a variety of files. Nevertheless, it has seen some success with ransomware encrypted files, so try it out.

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Mcafee ransomware;
  • Restore them.

Recover some of your files using Windows Previous Versions

This method may help you restore each file individually. However, it only works if you had System Restore enabled before ransomware struck.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Take advantage of ShadowExplorer

ShadowExplorer is a program that can recover all your files if Shadow Volume Snapshots were untouched by Mcafee ransomware.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

No decryptor is available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Mcafee and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunter 5Combo Cleaner or Malwarebytes

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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