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Remove Npph ransomware (Virus Removal Guide) - Decryption Steps Included

removal by Olivia Morelli - - | Type: Ransomware

Npph ransomware is the threat that comes from the virus family with 251 different versions already

Npph ransomwareNpph ransomware – the cryptovirus that ensures to encrypt files before it demands money from victims. It focuses on changing the original code of the document or image, so the ransom can be demanded from people. Users suffer from various versions of this family because creators release at least one threat a week.[1] The threat aims to get money from victims, so there are no reasons to trust people behind the threat since the infection creators only care for the money. Your files might get damaged permanently when you pay, and data still remains encrypted.

When the _readme.txt file is delivered to your screen and placed on the desktop, in other folders, you can be sure that the Npph files virus is already running in the background and affecting other parts of the system that control functions and security options. The best way to fight intruders like this could be anti-malware tools, and proper system scans that ensure virus termination. You need to ignore this message, money demands, and avoid contacting criminals entirely. There is no way that your files could be recovered by them. It is the version from a well-known family that is popular and extremely dangerous. Especially after recent improvements and changes made in the encryption and coding that made decryption impossible. This and previous versions like .ogdo, .kasp, or .geno cannot be decrypted or affected files easily recovered, so rely on virus elimination instead.

Name Npph ransomware
Family Djvu ransomware that derives from the STOP file-encryption virus
Symptoms The virus attacks commonly used files and trigger the encryption process that locks those images, documents, and data in other formats. Once encryption is done, and file marker .npph gets added at the end of each and one of them. The recovery requires decryption that criminals supposedly should provide
Issues Cybercriminals claim to offer the decryption key for the data restoring after payment in Bitcoin gets transferred. Ransomware creators can damage more on the machine and lead to permanent losses of money or even files
Ransom note _readme.txt – the file that contains a message from virus creators and states about particular money demand, lists contact information
Distribution These threats are mainly distributed with the help of malicious files that get installed from a spam email attachment or via pirated software packages. Macro viruses[2] help with the spreading
Contact information helpmanager@mail.ch, restoremanager@airmail.cc
Decryption Possible options for this version are limited because the Npph files virus relies on online ID generation. This method means that every victim gets the unique key needed for decryption and it becomes even more difficult to restore files. You can try to repair media files or rely on the possibility with Emsisoft Djvu decryptor
Elimination Npph ransomware removal process is the one that needs anti-malware tools for the best results. Tools like that can detect malware, all the ransomware traces and clear the machine before the file recovery
System repair You should note that the machine gets significantly damaged when the threat like this runs in the background. There are many parts of the system folders, functions, programs that ransomware manages to alter. Run Reimage Reimage Cleaner Intego to repair at least some of them

Npph virus is the threat that triggers setting changes to ensure persistence, so it is not only locking files, but it creates issues with the performance, programs, security options, and recovery solutions. Virus creators focus on RSA and AES cryptography, so targeted personal files get locked without many options to recover them. The decryption is not the only possible solution. Especially when criminals promise to provide a tool that might not even exist.

Experts[3] often talk about the dangerous ransomware-type threats that can damage your files, and Npph ransomware virus is not an exception. It makes users data encoded, so the message can be delivered. But the file name, message contents, even the contact information remain the same for a while now. You shouldn't fall for this trick and try to remove the threat instead.

The message from Npph ransomware creators deliver the following message:

ATTENTION!

Don't worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-ccUfUrQOhF
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:
helpmanager@mail.ch

Reserve e-mail address to contact us:
restoremanager@airmail.cc

Your personal ID:

When you encounter files marked with .npph appendix, you can know that the file is not going to be restored to a normal state. It is not possible because the original code is altered, and the only way to revert the procedure is by getting the particular key from criminals. This newly discovered .Npph ransomware is not like the previous versions that came in 2019, so this is pretty much impossible. Online IDs got used as primarily back in August 2019, so form there on Djvu versions are no longer decrypted.

Npph ransomware virusNpph ransomware - cryptovirus that creates frustration by locking important files and marking them with .npph extension.

Npph ransomware encrypted file recovery options

As we mentioned there is no need to contact criminals, it is better to remove Npph ransomware first and then focus on options for file recovery. The machine gets significantly affected when cryptovirus manages to inject its payload and other programs or files on the system.

Npph ransomware generates a particular ID fort each victim, so the connection with a C&C server is needed for this online key formation procedure. However, this is a bad fact for virus victims. The virus can be removed when you use tools like SpyHunter 5Combo Cleaner or Malwarebytes. It is not that difficult, you need a proper AV detection engine tool and full scan on the system, so all traces get detected and terminated.

Unfortunately, data recovery is not that easy. It is not the same as Npph ransomware removal because of the online IDs vs. offline IDs functions and additional damage done on the computer. Old variants of the threat can be decrypted, but since criminals release new versions weekly there are little to no chances that you will get the old variant on the machine.

Especially when distribution ways of Npph file virus got changed from the initial Djvu versions too. Right now, the main way of the distribution includes pirating and torrent sites, malicious files included with those licensed program versions or software cracks, game cheats. Pay attention to such content because you can never know what you get.

Npph cryptovirusNpph ransomware - the file-encrypting threat that cannot be easily removed iince it resides in the system.

Shady .npph virus distribution leads to data loss

It is known that .npph ransomware, as other versions in this ransomware family spread using malicious files that get attached to email notifications as files or downloaded from malicious links to shady sites. You should pay attention to all the details, so you can avoid any interference with the system functions and additional programs. 

You can definitely report the distribution of a malicious Npph virus as a criminal act. This ransom demanding while holding the property is considered illegal in many countries. Of course, such behavior is most likely not going to improve the performance or help with files. You still can lose your data permanently if there are no particular backups that could be used for file restoring.

If the decrypted is obtained from criminals or the particular researchers that analyze the .npph file virus attack and behavior, you can recover those encrypted files. However, it takes time for malware experts to build the tool, and criminals are not worthy of the trust. There is little to no possibility that your files can be restored soon. Cryptocurrency extortionists focus on getting money from people instead of meeting their needs and recovering files.

DO NOT PAY. Remove the Npph virus instead and try to repair files with the use of your backups, or third-party programs that offer such an option. You can find a few options below. Do not fall for the trick of malicious actors, that distribute other threats passing as decryption tool creators. 

.Npph file virus termination – full system cleaning

You should focus on the proper Npph ransomware virus elimination as soon as you find the threat affecting your files or once you get the money demanding message on the desktop. The best way to achieve the proper cleaning of the machine – virus-fighting programs.

Tools like SpyHunter 5Combo Cleaner or Malwarebytes are the ones that can remove Npph ransomware for you and without any other issues. You can rely on the anti-malware program and allow the tool to check all the parts of the machine for you. Once the system scan is done, you should delete all detected threats automatically. If you gave issues with the launch of the AV tool – reboot the computer in Safe Mode first.

Npph ransomware removal is not going to recover your encrypted files, unfortunately. For that, you need a tool capable of repairing data or backups stored on proper cloud service or external devices. If you do not have reliable backups, try the tools listed below. But ensure that the machine is recovered with Reimage Reimage Cleaner Intego or a different optimizer tool.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Npph virus, follow these steps:

Remove Npph using Safe Mode with Networking

Reboot the machine in a Safe Mode with Networking, so the virus can get eliminated properly

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Npph

    Log in to your infected account and start the browser. Download Reimage Reimage Cleaner Intego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Npph removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Npph using System Restore

Rely on System Restore feature and remove Npph ransomware

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Npph. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage Reimage Cleaner Intego and make sure that Npph removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Npph from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Npph, you can use several methods to restore them:

Windows Previous Versions is the method possibly useful for file recovery after the Npph ransomware attack

You can recover files with this feature if you rely on System Restore first

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Npph ransomware;
  • Restore them.

Data Recovery Pro – proper program that provides the file option after encryption

You can restore accidentally deleted files or encrypted data using this program

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer – a method for file restoring

When Npph ransomware or other intruders leave Shadow Volume Copies alone, you can recover affected files

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Npph ransomware decryption can be possible

Some of the versions in this ransomware family can be decrypted when Emsisofts' decryption tool states that it is possible

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Npph and other ransomwares, use a reputable anti-spyware, such as Reimage Reimage Cleaner Intego, SpyHunter 5Combo Cleaner or Malwarebytes

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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