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  • Active
  • Severity: Medium
  • Adware
  • Mac
  • Verified · Feb 2020

How to remove SearchWebSvc

A step-by-step removal guide for affected devices. Follow the verified procedure below — most readers complete it in under 10 minutes.

Olivia Morelli · Ransomware analyst

SearchWebSvc – a malicious application that disturbs macOS users with ads and installs other apps without asking

SearchWebSvc

SearchWebSvc is an adware[1] application that is actively being spread via fake Flash update prompts and targets Mac systems exclusively. Nevertheless, some users may install the PUP via software bundle packages that they downloaded from unofficial sources. The app also belongs to the AdLoad virus family, which is capable of install adware and PUPs on users' systems without permission – this makes SearchWebSvc particularly dangerous.

Once inside, SearchWebSvc might perform several changes to users' web browsers. For example, the homepage and the new tab of Google Chrome, Safari, and Mozilla Firefox can get switched to search.searchpulse.net or home.searchpulse.net, and users may start seeing redirects to sites like akamaihd.net, which is typically filled with intrusive pop-ups, deals, offers, banners, coupons, and other commercial content. Besides, the SearchWebSvc virus can track information that relates to users' web browsing habits, all while installing multiple unwanted apps on Macs in the background, each of which could pose even more security risks.

Name  SearchWebSvc
Type Mac virus, adware 
Distribution  The app is typically distributed via fake Flash Player update prompts, as well as along freeware downloaded from third-party sites (software bundles)
Symptoms
  • Unknown applications appear on computer out of nowhere
  • Web browser settings altered, customized search engine applied
  • Mac operates slower
  • Visited websites are filled with ads
  • Redirects lead to suspicious domains 
Homepage  Once infected, browsers ' new tab URL and the homepage is set to search.searchpulse.net or home.searchpulse.net, which redirects all searches to yahoo.com
Dangers  Installation of malware and potentially unwanted apps, sensitive information disclosure to unknown parties or cybercriminals, monetary loss due to encountered online scams, etc.
Termination To get rid of adware, you should follow the instructions below and then scan the system with reputable anti-malware software like SpyHunterCombo Cleaner
Optimization  If your Mac is slow after adware removal, it might be that it is filled with junk. To get rid of it automatically, employ FortectIntego

Most of the modern browsers ask users whether they want to apply changes that are being implemented by a newly-installed application. While these changes might be stopped, the installed browser extensions and homepage settings may not be terminated in a usual way – SearchWebSvc uses various permissions to prevent users from reverting these changes.

As a result, users may be stuck with the web browser that is using an unsafe search engine – which is typically search.searchpulse.net or home.searchpulse.net. While the search engine directs all results to a legitimate source (Yahoo.com), it does not mean that they are genuine.

SearchWebSvc will populate top search results with sponsored links and ads, increasing the traffic to the affiliated sites. Each click made by users provides monetary benefit for the app developers, so it is in their best interest to have as many users to click on these links as possible. Unfortunately, some people do not understand that they are being deceived and that their browsing routine is a different experience from what it is supposed to be.

SearchWebSvc virus

On the other hand, many will notice these changes that there entirely unasked for, as intrusive ads will flood each visited page. However, because many were tricked into installing the SearchWebSvc virus via fake update prompts, most will not know that they have the app installed in the first place.

Another reason to remove SearchWebSvc as soon as possible is due to data tracking practices. Typically, adware gathers the following information:

  • IP address
  • Geolocation
  • Links clicked
  • Ads clicked
  • Timestamp
  • Technical details of the device
  • List of installed apps
  • Search queries, etc.

Besides making changes to the web browsers, the PUP may also insert multiple files into the system and also established unsolicited Profiles. By doing so, the app prevents easy SearchWebSvc removal and continues to operate in the background. Luckily, there are multiple anti-malware that could help users with the process.

Because SearchWebSvc modifies browser settings, we highly recommend to reset all the installed web browsers – we provide instructions on how to do that below. Additionally, if your macOS is slow even after you delete unwanted apps, it may be struggling with space due to junk files. To fix this issue, employ optimization software FortectIntego.

Avoid being infected with adware and all the problems that come with it 

Adware is generally not considered malicious, although many such apps cross the line of simply being “potentially unwanted.” Installing software behind users' back is malicious activity, and should never be tolerated. It is worth noting that adware on Macs become a much more prevalent phenomenon in recent years, so users should employ precautionary measures to avoid it. 

There are two main methods how macOS users get infected with adware:

  • Software bundle packages downloaded from third-party sites;
  • Fake Flash Player update prompts encountered on malicious websites.

When it comes to the former, it is plain and simple – you should avoid third-party websites and not use them as sources for new apps. Currently, Apple's App store holds more than 1.8 million apps,[2], so there is plenty to choose from. If, despite this, you still want to download apps from third-parties, ensure that you never rush the installation process, read the instructions carefully, watch our for pre-ticked boxes, and always opt for Advanced/Custom settings if prompted to remain in control of optional components that are deceptively offered to you.

SearchWebSvc distribution

There is also one thing you should know about the Flash Player as a regular user – you do not need this plugin on your macOS computer. Most modern web browsers already have the functionality implemented, and Flash is simply an outdated and flawed piece of software that is not needed anyways.[3] Thus, DO NOT ever “update” Flash when prompted on a random site – it is a scam, and you may infect your computer with malware.

Get rid of SearchWebSvc virus

To remove SearchWebSvc virus from your Mac, dragging it to the Trash will not suffice. To get rid of the threat manually, you will have to perform several different steps in order to ensure that all the components of the unwanted app are eliminated. Because SearchWebSvc app establishes an unwanted profile, you should eliminate it:

  • Go to System Preferences…
  • Select Profiles
  • Get rid of the unwanted profile by clicking on “” at the bottom-left

Now you should navigate to the Library folder and eliminate the following entries:

~/Library/Application Support/com.SearchWebSvc
~/Library/Application Support/com.SearchWebSvcDaemon

You should also check the LaunchAgents and LaunchDaemons for unwanted .plish entries related to the infection. Nevertheless, you can also perform automatic SearchWebSvc removal with the help of anti-malware software.

Delete from macOS

Remove the unwanted application:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for any suspicious entries, then drag them to Trash (or right-click and pick Move to Trash).Uninstall from Mac

Delete leftover files and folders:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and remove any suspicious folders related to the unwanted program.
  3. Repeat the same check in the /Library/LaunchAgents and /Library/LaunchDaemons folders, deleting any suspicious entries.Delete leftover files from Mac
  4. Finally, empty the Trash to permanently remove the leftovers.

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select the unwanted extension and click Remove.Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Settings.
  3. Under Home, set your preferred homepage and new tab settings.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data...
  5. Select Cookies and Site Data and Temporary cached files and pages, then click Clear.Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox...
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox.Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all suspicious extensions related to the unwanted program by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings.Reset Chrome 2

Delete from Safari

Remove dangerous extensions:

  1. Open Safari, click Safari in the menu at the top-left of the screen, and select Preferences.
  2. Go to the Extensions tab, look for any suspicious entries, and click Uninstall to remove them.Remove extensions from Safari

Clear history and website data:

  1. Click Safari in the menu and pick Clear History.
  2. Set Clear to all history and confirm with Clear History.Clear history from Safari

Reset Safari:

  1. Click Safari in the menu and select Preferences > Advanced.
  2. Enable Show Develop menu in menu bar.
  3. From the menu bar, click Develop and select Empty Caches.Reset Safari

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