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Remove “Windows Health Is Critical” virus (Tech Support Scam) - Virus Removal Instructions

removal by Gabriel E. Hall - - | Type: Malware

“Windows Health Is Critical” scam fishes for new victims

Windows Health Is Critical scam

“Windows Health Is Critical” virus operates as a tech support scam malware employed to persuade users into thinking that their devices have been heavily infected with destructive threats. This scam which is identified as a malicious program is often connected to phishing websites[1]. After visiting them, netizens might be redirected to other domains which present counterfeited Windows BSOD screen messages[2].

The first indicator suggesting it is purely a scam is that genuine BSOD never opens via any web browser. So if your browser automatically opened such page or if you were forcibly redirected to one, you should take actions to remove “Windows Health Is Critical” malware from your computer.

The deceptive message says that a problem has been detected, and lists a line of suspiciously-looking codes that ostensibly reveal what errors were detected. The following lines state that Windows health is critical and that the user should call technical support at +46101388486.

You should NEVER call numbers provided on vague websites that claim you must get in touch with technical support because of some error or problem “detected” on your PC. As a matter of fact, Microsoft will not alarm you with such alerts or messages. Note that original notifications never indicate a phone number or email address.

Thus, getting such and similar messages simply shows that you need to remove “Windows Health Is Critical” tech support scam malware from your PC. We honestly recommend you to use anti-spyware or anti-malware for that (for instance, Reimage or Malwarebytes) because it will be much easier to identify and remove the scam program from your PC.

Windows Health Is Critical virus
"Windows Health Is Critical" error opens via victim's web browser and urges calling tech support scams. Clearly, you shouldn't do it.

Scammers that try to trick inexperienced PC users to call them are willing to swindle money from them. There is a traditional scenario that tech support scammers swear by:

  • Trick the victim to believe that he/she is speaking with IT professionals by commanding him/her to complete series of tasks, such as launch Run prompt, go to certain folders or panels, delete random files and so on.
  • The scammers seek to gain victim’s trust so that he/she would continue listening to further demands.
  • Once the scammers trick the victim into thinking that he/she is talking with experienced computer technicians, they suggest buying a particular software pack for an incredible price, for instance, $299 per year. Such software pack typically consists of a legitimate anti-malware program and several free software pieces such as Adblocker.
  • The scammers may also ask the victim to provide them remote access to the “compromised” computer via legitimate programs like TeamViewer or LogMeIn. Remember – legitimate companies like Microsoft would NEVER do that! Hang up, because if you provided scammers access to your PC, they could plant malware[3] on it.

Tricks facilitating the distribution of tech support scams

You can accidentally end up on such phishing websites by browsing the Internet via bogus search engines, clicking on a deceptive ad brought by adware, or simply by having a tech support malware on your system.

Such software can be placed on your computer during installation of another controversial program, so make sure you always choose Custom or Advanced settings when installing new programs. This will allow you to see and drop off all bundled software.

Contrary to popular belief, Standard, Default, Basic and every other software installation method marked as “recommended” isn’t necessarily the most safest option to install your desired program. In fact, these settings are designed to get your permission to install suggested programs without letting you know – the statements granting your permission to do it are hidden or provided in fine print below them.

Eliminate “Windows Health Is Critical” infection

Take matters into your hands and remove “Windows Health Is Critical” virus right now so that it couldn’t send these deceptive pop-ups for you anymore. We highly suggest that you use anti-malware software for “Windows Health Is Critical” removal because trying to delete the described malware can be tricky.

In order to delete the malware, follow these instructions:

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Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove “Windows Health Is Critical” virus, follow these steps:

Remove “Windows Health Is Critical” using Safe Mode with Networking

The easiest way to remove the virus is to boot your PC into Safe Mode with Networking, download an anti-malware program, and let it perform a system scan.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove “Windows Health Is Critical”

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete “Windows Health Is Critical” removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “Windows Health Is Critical” and other ransomwares, use a reputable anti-spyware, such as Reimage, SpyHunter 5Combo Cleaner or Malwarebytes

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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