Severity scale:  
  (18/100)

Windows Is Resetting Itself. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Adware

Windows is resetting itself scam is a fake alert which tries to extort money out of its victims

Windows Is Resetting Itself fake alert

Windows Is Resetting Itself scam is one of tech support scams[1] designed by cyber crooks to make users believe that their PCs are infected with multiple viruses. Typically, victims get informed that Windows will be rebooted due to malware attack. Additionally, Windows Is Resetting Itself scam asks the victim to call via the given number to report this activity to Microsoft experts. You should never do that because it is the easiest way to be tricked into installing malware, signing up for useless service and revealing your personal information.

Name Windows Is Resetting Itself
Type Tech support scam
Caused by Adware
Distribution Bundling, malicious websites
Dangers Potential loss of money and sensitive data; installation of malware
Symtoms Fake pop-ups on web browser that repost about invented PC-related problems
Main aim To make users call via the advised number and sign up of services that they don't need
Phone number used by scammers +1-800-269-5942
Removal Try Reimage for automatic elimination. Manual instructions available as well

To mislead its victims into believing that they are dealing with real Microsoft support, Windows Is Resetting Itself virus is using Windows logo and colors which greatly resemble real Windows messages. However, the pop-up is fake and has nothing to do with Windows Corporation. In reality, it is closely related to adware-type program which can easily hijack needed web browsers.

Adware is classified as a potentially unwanted program because it typically infiltrates victims’ machines without permission and makes unwanted changes to their systems. It allows the suspicious program to execute several undesirable tasks, like deliver invasive ads in the form of Windows Is Resetting Itself and similar alerts, redirect victims to suspicious sites, slow down their machines and record non-personally identifiable information.

Windows Is Resetting Itself scam is identical to many others scams, including the following:

All these frauds are remarkably similar and have the same aim – to scare users into thinking that their machine is infected and that the only way to avoid computer damage and stolen personal information is to dial the advised number and contact “Microsoft” tech support. In this case, the number which is involved to  scam is +1-800-269-5942. However, note that it can vary.

A real Windows message would never urge you to contact them in such manner. Hence, as soon as you see the alert which is displayed below, close down your Google Chrome, Internet Explorer, Mozilla Firefox, Safari or other browser and proceed with Windows Is Resetting Itself scam removal.

The following fraudulent message is displayed:
Due to reported malware attack, windows is resetting itself.
You may lose your personal files o this computer.
Your system data has been comporomized. Hackers may track your financial activities and get access to your personal files on this system.
Please report this activity to +1-800-269-5942

Scare tactics are a widely used psychological manipulation[2] by cybercriminals. Inexperienced users who never encountered fraudulent Windows Is Resetting Itself pop-ups before might think that it is legitimate and that their personal data and computer are in danger. In a state of shock, they might call the provided number.

Typically, the fake technician then proceeds to explain, how severely the PC is damaged and that it needs an immediate fix. The only way to do that is by letting him guide the user through “repairing” process, which is then charged. Alternatively, he might ask for remote access to victim’s machine.

If authorized, the thief might install malware or steal sensitive data, such as bank account information, social security number, name, address, email address, etc. This data can be used for malicious purposes, such as identity theft. It is a severe security threat and should never be taken lightly. Therefore, do not fall for crooks’ trap and never contact them.

Security experts from usunwirusa.pl[3] warn, that even if adware is not dangerous on its own, it can lead to phishing websites and trick users to extort their money or personal data. Therefore, remove Windows Is Resetting Itself fake alert immediately by using a robust security tool, such as Reimage.

The way adware is distributed

Adware is a relatively harmless piece of software which is created to deliver advertisements. Unquestionably, users would not install such programs themselves, as nobody likes to deal with a compromised browser that displays numerous ads every browsing session.

Thus, free software developers and adware creators often use bundling technique – it allows PUPs to invade victims’ machines without notice. Therefore, you should never rush freeware installation and always pick Advanced/Custom installation mode. Once prompted, untick any checkboxes that include additional components (add-ons, toolbars, free games, etc.). Recommended/Quick mode typically prevents users from declining these useless programs.

Get rid of Windows Is Resetting Itself hoax in a few minutes

Windows Is Resetting Itself scam removal is not a complicated task as even not so computer-savvy individuals can perform it. All they have to do is download reputable security software, bring it up to date and perform a complete system scan. It is quick and easy and only takes few minutes.

Nevertheless, users who want to remove Windows Is Resetting Itself virus without downloading additional software can follow our guide below. This method is not as convenient as it requires much more time to complete and also might be too complicated for inexperienced users.

You can remove Windows Is Resetting Itself automatically with a help of one of these programs: Reimage, Malwarebytes Malwarebytes, Plumbytes Anti-MalwareNorton Internet Security. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Windows Is Resetting Itself you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Windows Is Resetting Itself. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
Press mentions on Reimage
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Windows Is Resetting Itself (2018-03-22)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Windows Is Resetting Itself (2018-03-22)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Windows Is Resetting Itself (2018-03-22)
Malwarebytes
We have tested Malwarebytes's efficiency in removing Windows Is Resetting Itself (2018-03-22)

To remove Windows Is Resetting Itself, follow these steps:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Windows Is Resetting Itself from Windows systems

To uninstall suspicious programs from Windows OS, follow these steps:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Windows Is Resetting Itself and related programs
    Here, look for Windows Is Resetting Itself or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Windows Is Resetting Itself from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Windows Is Resetting Itself or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase Windows Is Resetting Itself from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Windows Is Resetting Itself and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Windows Is Resetting Itself removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of Windows Is Resetting Itself from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Windows Is Resetting Itself should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete Windows Is Resetting Itself from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Windows Is Resetting Itself and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Windows Is Resetting Itself removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate Windows Is Resetting Itself from Google Chrome

Reset your Google Chrome browser after full Windows Is Resetting Itself scam elimination:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Windows Is Resetting Itself and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Windows Is Resetting Itself removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall Windows Is Resetting Itself from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Windows Is Resetting Itself or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Windows Is Resetting Itself removal process. Select all options and click on 'Reset' button

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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