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Remove Windows Is Resetting Itself (Removal Instructions) - Mar 2018 update

removal by Linas Kiguolis - - | Type: Adware

Windows is resetting itself scam is a fake alert which tries to extort money out of its victims

Windows Is Resetting Itself fake alert

Windows Is Resetting Itself scam is one of tech support scams[1] designed by cyber crooks to make users believe that their PCs are infected with multiple viruses. Typically, victims get informed that Windows will be rebooted due to malware attack. Additionally, Windows Is Resetting Itself scam asks the victim to call via the given number to report this activity to Microsoft experts. You should never do that because it is the easiest way to be tricked into installing malware, signing up for useless service and revealing your personal information.

Name Windows Is Resetting Itself
Type Tech support scam
Caused by Adware
Distribution Bundling, malicious websites
Dangers Potential loss of money and sensitive data; installation of malware
Symtoms Fake pop-ups on web browser that repost about invented PC-related problems
Main aim To make users call via the advised number and sign up of services that they don't need
Phone number used by scammers +1-800-269-5942
Removal Try Reimage Reimage Cleaner Intego for automatic elimination. Manual instructions available as well

To mislead its victims into believing that they are dealing with real Microsoft support, Windows Is Resetting Itself virus is using Windows logo and colors which greatly resemble real Windows messages. However, the pop-up is fake and has nothing to do with Windows Corporation. In reality, it is closely related to adware-type program which can easily hijack needed web browsers.

Adware is classified as a potentially unwanted program because it typically infiltrates victims’ machines without permission and makes unwanted changes to their systems. It allows the suspicious program to execute several undesirable tasks, like deliver invasive ads in the form of Windows Is Resetting Itself and similar alerts, redirect victims to suspicious sites, slow down their machines and record non-personally identifiable information.

Windows Is Resetting Itself scam is identical to many others scams, including the following:

All these frauds are remarkably similar and have the same aim – to scare users into thinking that their machine is infected and that the only way to avoid computer damage and stolen personal information is to dial the advised number and contact “Microsoft” tech support. In this case, the number which is involved to  scam is +1-800-269-5942. However, note that it can vary.

A real Windows message would never urge you to contact them in such manner. Hence, as soon as you see the alert which is displayed below, close down your Google Chrome, Internet Explorer, Mozilla Firefox, Safari or other browser and proceed with Windows Is Resetting Itself scam removal.

The following fraudulent message is displayed:
Due to reported malware attack, windows is resetting itself.
You may lose your personal files o this computer.
Your system data has been comporomized. Hackers may track your financial activities and get access to your personal files on this system.
Please report this activity to +1-800-269-5942

Scare tactics are a widely used psychological manipulation[2] by cybercriminals. Inexperienced users who never encountered fraudulent Windows Is Resetting Itself pop-ups before might think that it is legitimate and that their personal data and computer are in danger. In a state of shock, they might call the provided number.

Typically, the fake technician then proceeds to explain, how severely the PC is damaged and that it needs an immediate fix. The only way to do that is by letting him guide the user through “repairing” process, which is then charged. Alternatively, he might ask for remote access to victim’s machine.

If authorized, the thief might install malware or steal sensitive data, such as bank account information, social security number, name, address, email address, etc. This data can be used for malicious purposes, such as identity theft. It is a severe security threat and should never be taken lightly. Therefore, do not fall for crooks’ trap and never contact them.

Security experts from usunwirusa.pl[3] warn, that even if adware is not dangerous on its own, it can lead to phishing websites and trick users to extort their money or personal data. Therefore, remove Windows Is Resetting Itself fake alert immediately by using a robust security tool, such as Reimage Reimage Cleaner Intego.

Windows Is Resetting Itself scanWindows Is Resetting Itself scam was designed by cybercriminals to extort money or personal data out of unsuspecting victims

The way adware is distributed

Adware is a relatively harmless piece of software which is created to deliver advertisements. Unquestionably, users would not install such programs themselves, as nobody likes to deal with a compromised browser that displays numerous ads every browsing session.

Thus, free software developers and adware creators often use bundling technique – it allows PUPs to invade victims’ machines without notice. Therefore, you should never rush freeware installation and always pick Advanced/Custom installation mode. Once prompted, untick any checkboxes that include additional components (add-ons, toolbars, free games, etc.). Recommended/Quick mode typically prevents users from declining these useless programs.

Get rid of Windows Is Resetting Itself hoax in a few minutes

Windows Is Resetting Itself scam removal is not a complicated task as even not so computer-savvy individuals can perform it. All they have to do is download reputable security software, bring it up to date and perform a complete system scan. It is quick and easy and only takes few minutes.

Nevertheless, users who want to remove Windows Is Resetting Itself virus without downloading additional software can follow our guide below. This method is not as convenient as it requires much more time to complete and also might be too complicated for inexperienced users.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Windows Is Resetting Itself, follow these steps:

Uninstall Windows Is Resetting Itself from Windows systems

To uninstall suspicious programs from Windows OS, follow these steps:

To remove Windows Is Resetting Itself from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Windows Is Resetting Itself (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Remove Windows Is Resetting Itself from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Windows Is Resetting Itself from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Windows Is Resetting Itself-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Windows Is Resetting Itself, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Windows Is Resetting Itself and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Windows Is Resetting Itself-related entries.Uninstall from Mac 2

Erase Windows Is Resetting Itself from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Windows Is Resetting Itself and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Windows Is Resetting Itself removal.Reset Internet Explorer

Get rid of Windows Is Resetting Itself from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Windows Is Resetting Itself-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Delete Windows Is Resetting Itself from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Windows Is Resetting Itself and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Windows Is Resetting Itself did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Windows Is Resetting Itself removal.Reset Firefox 2

Eliminate Windows Is Resetting Itself from Google Chrome

Reset your Google Chrome browser after full Windows Is Resetting Itself scam elimination:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Windows Is Resetting Itself by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Windows Is Resetting Itself-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Windows Is Resetting Itself removal.Reset Chrome 2

Uninstall Windows Is Resetting Itself from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Windows Is Resetting Itself and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Linas Kiguolis
Linas Kiguolis - Expert in social media

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