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Remove You Have Won A Google Gift (Removal Guide) - updated Dec 2018

removal by Olivia Morelli - - | Type: Adware

“You Have Won A Google Gift” is a common scam which offers to answer survey questions for the opportunity to get a free gift

Printscreen of "You Have Won A Google Gift" lock screen

Questions about You Have Won A Google Gift

You Have Won A Google Gift (or You Have Received a Free Prize from Google, You Have Received a Free Prize, etc.) is a scam message that indicates the presence of the adware program on your computer. This is one of the many survey scam[1] messages lurking on the Internet. The hoax mainly tries to convince users that they are eligible for an expensive gift and it will be sent out as soon as the user answers a few uncomplicated questions. Various valuable gifts promised in these deceptive messages and the lottery may differ from version to version. The main prize that lures people in is the smartphone or other devices. However, the Google Win a Free Gift pop-up is a scam and is most likely caused by adware program installed on the PC. Additionally, adware-type programs deliver unwanted content and collect information about your time online.[2]

Name You Have Won A Google Gift
Type Survey scam (typically caused by adware)
Sub-type Google theme scams

Versions

Google Customer Reward Program is a scam;

Google Prize scam;

Google Survey scam;

Google Membership Reward.

Danger level Medium. Exposed personal information might be used for illegal purposes
Symptoms Pop-ups, ads, banners, offers, etc. injected directly into browsers
Distribution Method Software bundling, redirects from malicious websites

You Have Won A Google Gift scam is similar to Amazon Gift Card scam, Google Survey scam, YouTube Reward Center and many others.  All of these fake alerts promise users an expensive reward for answering just a few simple questions. In reality, cybercrooks want personal information which can later be used for shady purposes.

Crooks use social engineering[3] to get people excited about the possibility to get a free gift. When users are redirected to the shady website, they are usually greeted with a similar message: 

Congratulations Google User, you have won a Google gift! Every Friday We select 10 lucky users randomly once a day to receive a gift from our sponsors. This is just our way to thank you for your continuous support for our products and services.

You can choose a iPhone 7, iPad Air 2 or Samsung Galaxy S6.
To get a chance to win, all you need to do is to answer the following 3 questions.
NOTE: 10 randomly chosen users got this invitation and there are just a few prizes.

There are tons of scams similar to You Have Won A Google Gift virus that use the same strategy and tactics to lure people. However, the main strategy is to use the name of the service or company which people tend to commonly see online. Google is the name that gets used in scams more recently and can look deceptive because of the displayed message.

You can notice various versions of Google gift scams:

Authors of survey scams usually rely on adware programs in order to reach potential victims. Such a potentially unwanted program (PUP) might be installed on the machine without the user's permission. However, soon after the hijack, it starts displaying intrusive ads and redirecting to the malicious website. In this case, you need to remove You Have Won A Google Gift adware immediately.

You Have Won A Google Gift adware

The message displayed on the screen may differ from scam to scam and from OS to OS. One of the variants displays the following:

Google Membership Rewards

Congratulations Google User, you have won a Google gift!
Every Wednesday we select 10 lucky Google users randomly to receive a gift from our sponsors. The free gift is ONLY for users in United States! This is our way of thanking you for your constantly support for our products and services. You can choose a free $1000 Walmart Giftcard, iPhone X 256 G or Samsung Galaxy S8. To win all you need to do is to answer the following 3 questions. Note: ACT NOW! 8 users have received this invitation and there are only 2 prizes to be won. You have 1 minute and 30 seconds to accuser the following questions before we give the prizes to another lucky user! Good luck!

The scam contains a countdown clock, which gives the potential victim 2 minutes to answer the questions, promising an iPhone, iPad Air or Samsung Galaxy in return. That's a psychological technique that creates the feeling of urgency and people often fall for the “You Have Won A Google Gift” scam and answer the given questions, which are usually easy to answer, for instance, “Who founded Google” or “Where is Google based.”

You Have Won A Google Gift fake alert

Information that you can lose after completing the fake survey

After completing the survey, the fake “You Have Won A Google Gift” alert requires to enter the following contact information:

  • First name;
  • Second name;
  • Telephone number;
  • Email address;
  • Home address.

Although the pop-up can't harm your PC except disrupt your web browsing activities, the You Have Won A Google Gift survey scam can expose you to risk of identity theft and money loss. Once you submit the survey and disclose personal information, it can further be used for subscribing services that require paying a monthly fee. Dieviren.de[4] experts point out that it can be used for shady affiliate marketing and other questionable activities.

The “You Have Won A Google Gift” pop-up is not the only thing users should be concerned about. The main danger is that adware which is responsible for spreading scam might also force to visit other suspicious websites. Adware creators have no control over the linked content; thus, victims might end up on malware-ridden, phishing or other dangerous sites. This way, the PC is exposed to extreme risks, such as spyware or ransomware infections.

For this reason, users should remove You Have Won A Google Gift virus from the system without delay. Keep in mind that Google or any other popular company is not giving prizes in this way. Hence, if your browser continuously shows this hoax, it's the sign that your computer is infected.

For quick and simple You Have Won A Google Gift removal, we suggest obtaining a reputable anti-malware software. Tools like Reimage Reimage Cleaner Intego can locate and delete all adware-related components and stop unwanted redirects to this scam website. However, if you prefer manual removal option, you can find the guide below.

Showing "You Have Won A Google Gift" virusYou Have Won A Google Gift can trick unsuspecting users to reveal personal information. Thus, keep in mind that no prizes are standing behind those pop-ups

Additional components get installed from freeware bundles

Scam alerts, such as google giveaway iPhone 7 or Google prize winner iPhone rely on adware-type programs. While sometimes they can be generated by infected websites, people seldom visit such domains so the prevalence would not be so high.

To increase the number of potential victims, developers spread fake alerts in the form of browser extensions attached to freeware and shareware. Those attachments may be represented in an equivocal way, but due to the fact that they may be disclosed only under Advanced or Custom installation option.

If the user does not check the expanded terms and conditions, he or she permits the installation of PUPs without being aware of that. Thus, avoid selecting Quick and Basic installation and take the time read the EULA and Privacy Policy section.

“You Have Won A Google Gift” virus termination is important because you need to remove the main adware program

It goes without saying that PUPs installed on the system can initiate questionable activities to generate profit for its developers and partners. While sometimes those activities are only irritating, “You Have Won A Google Gift” virus poses a risk of information leakage and identity theft, which is why it's crucial to eliminate it.

The quickest way to remove Google Win a free gift scam messages entirely is by employing powerful anti-malware software. All you have to do is simply download and install one of the programs mentioned below, update it to the latest version and perform a full system scan. Remember, adware might have installed additional components without your knowledge, so using an automated procedure is always a good idea.

However, those of you who are familiar with computers and their processes can also use our guide which was written by our security experts. Every effort has been made to make it as clear as possible, so please follow each step attentively. Otherwise, You Have Won A Google Gift removal will fail, and you will have to continue using a compromised computer.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove You Have Won A Google Gift, follow these steps:

Eliminate You Have Won A Google Gift from Windows systems

To get rid of survey virus you should eliminate the adware that is responsible for showing it regularly. For this purpose, you should:

To remove You Have Won A Google Gift from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to You Have Won A Google Gift (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete You Have Won A Google Gift from Mac OS X system

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove You Have Won A Google Gift from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for You Have Won A Google Gift-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove You Have Won A Google Gift, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to You Have Won A Google Gift and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the You Have Won A Google Gift-related entries.Uninstall from Mac 2

Remove You Have Won A Google Gift from Internet Explorer (IE)

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for You Have Won A Google Gift and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example, Google.com).
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete You Have Won A Google Gift removal.Reset Internet Explorer

Erase You Have Won A Google Gift from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the You Have Won A Google Gift-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Get rid of You Have Won A Google Gift from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to You Have Won A Google Gift and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case You Have Won A Google Gift did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete You Have Won A Google Gift removal.Reset Firefox 2

Uninstall You Have Won A Google Gift from Google Chrome

Google Chrome is affected by “You Have Won A Google Gift” survey scam most frequently. If you keep receiving it as well, remove all PUPs from the system and then reset Chrome:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to You Have Won A Google Gift by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the You Have Won A Google Gift-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete You Have Won A Google Gift removal.Reset Chrome 2

Eliminate You Have Won A Google Gift from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to You Have Won A Google Gift and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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