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You Have Won A Google Gift. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Adware

“You Have Won A Google Gift” is a survey scam which offers a fake gift

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You Have Won A Google Gift is one of the many survey scam[1] messages lurking on the Internet. The hoax tries to convince users that they are eligible for an expensive gift and it will be sent out as soon as the user answers few uncomplicated questions. However, this pop-up is a scam and is most likely caused by adware program installed on the PC.

Name You Have Won A Google Gift
Type Survey scam (typically caused by adware)
Danger level Medium. Exposed personal information might be used for illegal purposes
Symptoms Pop-ups, ads, banners, offers, etc. injected directly into browsers
Distribution Method Software bundling, redirects from malicious websites

You Have Won A Google Gift scam is similar to Amazon Gift Card scam, Google Survey scam, YouTube Reward Center and many others.  All of these fake alerts promise users an expensive reward for answering just a few simple questions. In reality, cybercrooks want personal information which can later be used for shady purposes.

Authors of survey scams usually rely on adware programs in order to reach potential victims. Such potentially unwanted program (PUP) might be installed on the machine without user's permission. However, soon after the hijack, it starts displaying intrusive ads and redirecting to scam website. In this case, you need to remove You Have Won A Google Gift adware immediately.

You Have Won A Google Gift adware

Crooks use social engineering[2] to get people excited about the possibility to get a free gift. When users are redirected to scam website, they are usually greeted with a following or very similar message: 

Congratulations Google User, you have won a Google gift! Every Friday We select 10 lucky users randomly once a day to receive a gift from our sponsors. This is just our way to thank you for your continuous support for our products and services.

You can choose a iPhone 7, iPad Air 2 or Samsung Galaxy S6.
To get a chance to win, all you need to do is to answer the following 3 questions.
NOTE: 10 randomly chosen users got this invitation and there are just a few prizes.

The scam contains a countdown clock, which gives the potential victim 2 minutes to answer the questions, promising an iPhone, iPad Air or Samsung Galaxy in return. That's a psychological technique that creates the feeling of urgency and people often fall for the “You Have Won A Google Gift” scam and answer the given questions, which are usually easy to answer, for instance, “Who founded Google” or “Where is Google based.”

You Have Won A Google Gift fake alert

After completing the survey, the fake “You Have Won A Google Gift” alert requires to enter the following contact information:

  • First name;
  • Second name;
  • Telephone number;
  • Email address;
  • Home address.

Although the pop-up can't harm your PC except disrupt your web browsing activities, the You Have Won A Google Gift survey scam can expose you to risk of identity theft and money loss. Once you submit the survey and disclose personal information, it can further be used for subscribing services that require paying a monthly fee. Dieviren.de[3] experts point out that it can be used for shady affiliate marketing and other questionable activities.

The “You Have Won A Google Gift” pop-up is not the only thing users should be concerned about. The main danger is that adware which is responsible for spreading scam might also force to visit other suspicious websites. Adware creators have no control over the linked content; thus, victims might end up on malware-ridden, phishing or other dangerous sites. This way, the PC is exposed to extreme risks, such as spyware or ransomware infections.

For this reason, users should remove You Have Won A Google Gift virus from the system without delay. Keep in mind that Google or any other popular company is not giving prizes in this way. Hence, if your browser continuously shows this hoax, it's the sign that your computer is infected.

For quick and simple You Have Won A Google Gift removal, we suggest obtaining a reputable anti-malware software. Tools like Reimage can locate and delete all adware-related components and stop unwanted redirects to this scam website. However, if you prefer manual removal option, you can find the guide below.

Freeware installers might hide additional components

Scam alerts, such as google giveaway iPhone 7 or Google prize winner iPhone rely on adware-type programs. While sometimes they can be generated by infected websites, people seldom visit such domains so the prevalence would not be so high.

To increase the number of potential victims, developers of Google survey scams spread fake alerts in the form of browser extensions attacked to freeware and shareware. Those attachments may be represented in an equivocal way, but due to the fact that they may be disclosed only under Advanced or Custom installation option.

If the user does not check the expanded terms and conditions, he or she permits the installation of PUPs without being aware of that. Thus, avoid selecting Quick and Basic installation and take the time read the EULA and Privacy Policy section.

Remove “You Have Won A Google Gift” virus to stop visits to survey scam site

It goes without saying that PUPs installed on the system can initiate questionable activities to generate profit for its developers and partners. While sometimes those activities are only irritating, “You Have Won A Google Gift” virus poses a risk of information leakage and identity theft, which is why it's crucial to eliminate it.

The quickest way to remove You Have Won A Google Gift scam messages entirely is by employing powerful anti-malware software. All you have to do is simply download and install one of the programs mentioned below, update it to the latest version and perform a full system scan. Remember, adware might have installed additional components without your knowledge, so using an automated procedure is always a good idea.

However, those of you who are familiar with computers and their processes can also use our guide which was written by our security experts. Every effort has been made to make it as clear as possible, so please follow each step attentively. Otherwise, You Have Won A Google Gift removal will fail, and you will have to continue using a compromised computer.

You can remove You Have Won A Google Gift automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove You Have Won A Google Gift you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall You Have Won A Google Gift. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
More information about this program can be found in Reimage review.
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Manual You Have Won A Google Gift Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate You Have Won A Google Gift from Windows systems

To get rid of survey virus you should eliminate the adware that is responsible for showing it regularly. For this purpose, you should:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall You Have Won A Google Gift and related programs
    Here, look for You Have Won A Google Gift or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Delete You Have Won A Google Gift from Mac OS X system

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for You Have Won A Google Gift or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove You Have Won A Google Gift from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for You Have Won A Google Gift and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete You Have Won A Google Gift removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Erase You Have Won A Google Gift from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, You Have Won A Google Gift should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Get rid of You Have Won A Google Gift from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select You Have Won A Google Gift and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete You Have Won A Google Gift removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Uninstall You Have Won A Google Gift from Google Chrome

Google Chrome is affected by “You Have Won A Google Gift” survey scam most frequently. If you keep receiving it as well, remove all PUPs from the system and then reset Chrome:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select You Have Won A Google Gift and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete You Have Won A Google Gift removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Eliminate You Have Won A Google Gift from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for You Have Won A Google Gift or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete You Have Won A Google Gift removal process. Select all options and click on 'Reset' button

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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