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How to remove Google Membership Rewards? (Survey scam virus)

removal by Olivia Morelli - - | Type: Adware

Google Membership Rewards – fake messages urging users to take part in a survey scam

Google Membership RewardsGoogle Membership Rewards is a survey scam that seeks to gain access to users' personal data

Questions about Google Membership Reward

Google Membership Rewards is a survey scam[1] that has been offered to Google Chrome users for more than a year while trying to trick them out of their personal data. If you have been seeing this popup constantly, it means that your system is infected with an adware. While trying to reach their fraudulent goals, crooks claim that the user was “selected” to participate in the survey and has to answer a few simple questions in exchange for an expensive gift, usually an iPhone, iPad, Samsung Galaxy, PlayStation 4, or other valuable items. Bad actors have also been claiming that several users have already claimed the reward successfully, and the victim has a limited amount of time to participate. Nevertheless, Google Membership Rewards is a hoax and users should never take part in it.

Name Google Membership Rewards
Related viruses
Category Adware
Sub-category PUP
OS affected Windows OS, iOS, Mac OS X
Type Survey Scam
Distribution Software bundling, malicious websites, etc.
Prevention Keep a distance from odd pages, do not download unknown programs, always have an active anti-malware program
Symptoms Fake pop-ups, advertisements, redirects to questionable websites, etc.
Elimination Use Reimage Reimage Cleaner Intego for a quick solution; alternatively, check our manual removal guide below

Internet users typically encounter Google Membership Rewards pop-up on iPhone, iPad, Android, Windows computer and similar devices when they open a suspicious which redirects them to another website. While it does not happen often, those who face the fake alerts regularly, are probably infected with adware.[2] Potentially unwanted programs are not initially malicious, as they do not directly damage or otherwise change system files that would hinder the operation of the PC.

However, some adware viruses, responsible for showing Google Membership Rewards popup, are known to alter Windows Registry, DNS[3] settings and even create certain scheduled tasks. Combine these modifications with a frequent appearance of pop-ups, fake updates, and other dubious advertisements, and the term “Google Membership Reward virus” becomes acceptable.

The Google Membership Rewards scam itself does not differ from many other ones created before, such as:

Google Membership Rewards PUP

In the beginning, users are asked to answer seemingly obvious questions for an expensive prize. There are several versions available, the only difference is the variables, such as the prize pool, the alleged winner count and the main retailer allegedly offering the reward.

One of the Google Membership Rewards message examples reads the following:

Google Membership Rewards

Congratulations Google User, you have won a Google gift!
Every Monday we select 10 lucky Google users randomly to receive a gift from our sponsors. The free gift is ONLY for users in United States! This is our way of thanking you for your constantly support for our products and services. You can choose a free $1000 Walmart Giftcard, iPhone X 256 G or Samsung Galaxy S8. To win all you need to do is to answer the following 3 questions. Note: ACT NOW!9 users have received this invitation and there are only 5 prizes to be won. You have 0 minutes and 26 seconds to answer the following questions before we give the prizes to another lucky user! Good luck!

Users should not participate in this hoax and merely remove Google Membership Rewards survey scam from their iPad, phone or other devices immediately. To do that, get rid of adware which is initiating these fake alerts. For a quick solution, try using security software such as Reimage Reimage Cleaner Intego. Alternatively, manual elimination can be achieved by using our detailed instructions below.

Google Membership Rewards virusGoogle Membership Reward is a fake alert that is initiated by adware installed on the computer

However, those who proceed answering the questions presented by Google Membership Rewards will be asked to enter personal details at the end of the survey or prompted to enter credit card details for a silly $1 payment for the alleged price shipping costs. All of these techniques are used by crooks to extort valuable personal data or make users purchase useless products or subscribe to bogus services.

Thus, do not get fooled by this trick. If you encountered redirects to suspicious websites, pop-up ads, the slowdown of the browser and other symptoms, take care of Google Membership Rewards removal as soon as possible, as the presence of adware can compromise privacy and computer safety, security experts[4] report.

Moreover, if an adware program has been hiding under the appearance of Google Membership Rewards scam, you might start experiencing other suspicious activities such as display of advertising content for revenue collecting. Additionally, you might be redirected to other developer-sponsored websites and accidentally land somewhere malicious.

If you often receive Google Membership Rewards pop-up and ignore it, do not be surprised if an excessive number of ads will show up and interfere with your browsing sessions. Later on, this content might end up causing regular system slowdowns, forcing software and various products to crash and relate to slow computing work.

Avoid potentially unwanted programs and do not get involved with extortionists

Adware and other PUPs typically get injected into users' machines during the installation of shareware and freeware.[5] The free program developers usually contract adware authors. Thus, one party receives income for every install made (pay-per-install), while the other increased the means of distribution of the software. While both parties benefit, the end-user is merely abused in a giant money-making machine and has to suffer from the adverse PUP effects.

Software bundling is a legal practice. While users can do nothing to prevent such collaboration, there are several things that can be done in order to avoid the installation of potentially unwanted programs:

  • Avoid questionable websites and do not download software before reading some reviews or articles about it;
  • In the installation Wizard, pay attention to detail and read the instructions carefully;
  • Do not press Next several times until the process is complete;
  • When prompted, pick Advanced or Custom installation mode instead of Recommended/Quick one;
  • Remove all the tick marks that are present next to PDF converters, registry cleaners, codec packs, download managers and similar useless software and only then proceed with the installation

Additionally, several Av engines block the infiltration of potentially unwanted programs. Simply make sure that the real-time feature is enabled at all times. Besides, do not be afraid to invest in reputable anti-malware software as the tool might appear to be handy in many ways. Spending money on advanced protection is definitely a better option then paying a specialist for computer repair frequently.

Eliminate Google Membership Rewards from your device

Google Membership Rewards scamGoogle Membership Rewards is considered to be a PUP due to its unknown appearance and shady activities

Users might think that closing down the browser is the only thing they need to do to remove Google Membership Rewards alerts permanently. It can be true in some cases. However, if the redirects to questionable websites occur during all browsing sessions, the elimination of adware is the only solution to the problem, because the symptoms of infection will not stop. 

Google Membership Rewards removal can be performed either manually or automatically. You can employ reputable security software, and it will take care of everything for you. All you have to do is run a full system scan. Alternatively, you can use our manual instruction below to get rid of Google Membership Reward virus. However, beware that this process might be too complicated to users who are not that experienced in handling computers.

To get rid of Google membership rewards on iPhone/iPad, rest the device to its factory settings.

  1. Restart the device: hold down the power button until you see “Slide to Power Off” button. Slide this option to turn off the device and turn it on.
  2. Restore iPad to a recent backup by navigating to “Apps & Data” settings and choose one of the available restore solutions.
  3. Perform the factory reset by navigating to “Settings” -> “General” -> “Reset” -> “Erase All Content and Settings”.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Google Membership Reward, follow these steps:

Erase Google Membership Reward from Windows systems

To get rid of Google Membership Rewards from Windows, use these instructions:

To remove Google Membership Reward from Windows 10/8  machines, please follow these steps:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program.Uninstall from Windows 1
  3. From the list, find entries related to Google Membership Reward (or any other recently installed suspicious program).
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK.Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program.Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Eliminate Google Membership Reward from Mac OS X system

To delete Google Membership Rewards from iPad, iPhone or other iOS, follow these steps. Basically, you need to uninstall all suspicious programs from the system that could be related to adware.

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Google Membership Reward from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Google Membership Reward-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Google Membership Reward, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Google Membership Reward and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Google Membership Reward-related entries.Uninstall from Mac 2

Get rid of Google Membership Reward from Internet Explorer (IE)

If there is an adware program lurking on your Windows computer, it might have affected Internet Explorer too. To reverse all dubious changes, complete the following steps:

Remove dangerous add-ons:

  1. Open Internet Explorer, click on the Gear icon (IE menu) on the top-right corner of the browser
  2. Pick Manage Add-ons.
  3. You will see a Manage Add-ons window. Here, look for Google Membership Reward and other suspicious plugins. Click on these entries and select Disable.Remove add-ons from Internet Explorer

Change your homepage if it was altered:

  1. Open IE and click on the Gear icon.
  2. Select Internet Options.
  3. In the General tab, delete the Home page address and replace it by your preferred one (for example,
  4. Click Apply and then select OK.Reset IE homepage

Delete temporary files:

  1. Press on the Gear icon and select Internet Options.
  2. Under Browsing history, click Delete…
  3. Select relevant fields and press Delete.Clear temporary files from Internet Explorer

Reset Internet Explorer:

  1. Click on Gear icon > Internet options and select Advanced tab.
  2. Select Reset.
  3. In the new window, check Delete personal settings and select Reset again to complete Google Membership Reward removal.Reset Internet Explorer

Delete Google Membership Reward from Microsoft Edge

Open Microsoft Edge web browser and eliminate all unwanted objects that might have been injected into the app by adware:

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the Google Membership Reward-related extension and click on the Gear icon.
  3. Click on Uninstall at the bottom.Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear.Clear Edge browsing data

Reset MS Edge if that above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running.Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick DeleteAdvanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -VerboseAdvanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove.Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now.Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset.Reset Chromium Edge

Uninstall Google Membership Reward from Mozilla Firefox (FF)

To make sure that all the traces of the PUP are gone from Mozilla Firefox, perform the following steps:

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Google Membership Reward and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Google Membership Reward did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Google Membership Reward removal.Reset Firefox 2

Remove Google Membership Reward from Google Chrome

To get rid of fake alerts, reset your Google Chrome web browser:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Google Membership Reward by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Google Membership Reward-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Google Membership Reward removal.Reset Chrome 2

Erase Google Membership Reward from Safari

If your Safari web browser has been showing any signs of infection, you can reverse all suspicious changes by completing the following steps:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Google Membership Reward and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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