Cerber 5 ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
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Cerber 5 virus is out, as well as Cerber 5.0.1 ransomware. What is known about these malicious programs?

The recent release of the Cerber 5 virus is another big leap for the Cerber virus family. Although the hackers have been working on this particular ransomware for quite some time, it has never been as widespread and active as it is right now. And it seems that the cyber criminals are willing to take everything from this success. Although the initial look at the new version of this virus does not give away much information about what has been changed (the virus still uses the .[4 chars] extension to indicate the encrypted files), we can presume that it definitely hasn’t been downgraded. On the opposite, the hackers must have eliminated some of the potential virus vulnerabilities or at least improved the efficiency of the ransom collection. We will keep you updated about this virus as soon as some new significant findings emerge. As for now, we can only urge you to start taking steps towards computer protection if you haven’t done that yet. Also, you should always have some security tool ready, in case you are accidentally infected and need to remove Cerber 5 from the computer. We recommend investing in an acknowledged and professional antivirus software such as Reimage.

Picture of Cerber 5 virus

The new version of Cerber ransomware is practically identical to the previous ones, including Cerber 4.1.5 and Cerber 4.1.6. that have been appearing during this fall. Recently, an ever never version has emerged, and this one appears to be an altered version of the fifth one. First spotted on November 25, 2016, Cerber 5.0.1 virus version is out and ready to attack computer users, so be careful! Cerber 5.0.1 ransomware is currently being analyzed by our research team, but so far no significant changes were noticed. This version seems to be similar to its predecessors – it adds a randomly generated file extension to files and locks them with AES and RSA encryption ciphers. Currently cannot be decrypted using any free data recovery tools.

All of these viruses are currently distributed through the RIG exploit kit which has first been applied for spreading Locky virus around. Nevertheless, while Locky uses the RIG-E version of the exploit, Cerber 5 employs RIG-V (the so-called “VIP” variant of the parasite). Getting back to the similarities between Cerber 5 and other latest virus versions, they are apparent starting with the ransom note that the virus places on the infected computer’s desktop. You can see it below. The fifth version adds .secret file extension to the list of target file types, and skips files smaller than 2,560 bytes in size. 

Your documents, photos, databases and other important files have been encrypted by “Cerber Ransomware 5.0.0”!
If you understand all importance of the situation
then we propose to you to go directly to your personal page
where you will receive the complete instructions
and guarantees to restore your files.
There is a list of temporary addresses
to go on your personal page below:
XXXXXXXXXXXXXXXXXXXXXXXX
http://ffoqr3ug7m726zou.b4abvx.top/FEA4-AFFB-5CA1-0091-B992
http://ffoqr3ug7m726zou.lruwth.top/FEA4-AFFB-5CA1-0091-B992
http://fforq3ug7m726zou.onion.to/FEA4-AFFB-5CA1-0091-B992

The note apparently does not give out information about the ransom, nor the payment type. Nevertheless, it can be presumed like in the previous versions, the ransom size varies depending on the amount and importance of the infected files. More detailed data recovery instructions are provided in the README.hta file that the virus also drops on the desktop. If the virus victim decides to pay up, like always, Cerber developers keep things “professional” and redirect the user to a simple and comprehensive payment site. Nonetheless, paying the extortionists is highly unadvisable. It is much safer to carry out the Cerber 5 removal which ensures that the data on the computer will not be encrypted again.

How does this ransomware infiltrate victim’s computer?

Cerber 5 is another version of this malicious virus that is spread around via RIG-V exploit kit. This system infiltration technique is much more effective than spreading infected email attachments around. We mention this not without reason. In fact, spamming is still one of the most widely utilized ways of computer hijacking and Cerber 5 does not step away from it either. But the new exploit kit approach unlocks much more opportunities. The virus does not necessarily have to be downloaded on the computer by the users themselves and can penetrate it through cracks and vulnerabilities found in outdated programs or flawed security software. Needless to say, keeping the system and its applications updates is one of the key features that might help prevent the ransomware infiltration.

Actions to take when Cerber 5 attacks you:

Cerber 5 virus should be eliminated only with a powerful and updated security equipment. Using cracked or pirated software may only make matters worse and damage the computer irreversibly. Thus, it is better not to risk and choose trustworthy tools for the Cerber 5 removal. However, we should warn you that sophisticated software does not necessarily ensure immediate and smooth virus elimination. Some problems may arise with the virus blocking the antivirus scanner from running. This is a common obstacle that the ransomware victims face when trying to free their computers from these parasites. Luckily, our experts have found an effective way to bypass it. You will find these antivirus unblocking steps below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Cerber 5 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Cerber 5 ransomware virus snapshot
Cerber 5.0.1 virus

Manual Cerber 5 virus Removal Guide:

Remove Cerber 5 using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Cerber 5

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Cerber 5 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Cerber 5 using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Cerber 5. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Cerber 5 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Cerber 5 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Cerber 5, you can use several methods to restore them:

Beat Cerber 5 encryption with Data Recovery Pro

Cerber ransomware is considered to be one of today’s most aggressive parasites, so data recovery after its attack is only a faint possibility. Nevertheless, software like Data Recovery Pro can be used to bypass such encryption and recover some of the lost data.

Recover files with Windows Previous Versions feature

Windows Previous Versions feature can be used to recover individual files, but it will not help with the full system recovery. Besides, for this data recovery technique to work, the System Restore function must be enabled. 

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer to the rescue!

ShadowExplorer is a tool that can be used to recover software from Volume Shadow Copies of the files if the virus has not destroyed them during the encryption. We explain how to use this tool in the guidelines below: 

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Cerber 5 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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