“Error Code: RNN7892” virus (scam) - Free Instructions

“Error Code: RNN7892” virus Removal Guide

What is “Error Code: RNN7892” virus?

Error Code: RNN7892 notifications are fake: never call the provided phone number

Error Code: RNN7892 bogus alerts

Error Code: RNN7892 virus operates as a tech support scam that attempts to deceive users and coax out money from them. If you are wondering what actually happened to your Windows device, there are two explanations – you either visited a malignant web page that redirected you to the “Error Code: RNN7892” phishing site or you have malware residing on your computer. By saying malware, we mean the program that sends you these bogus messages via your browser, but not viruses that these pop-up messages falsely inform you about.

Name Error Code: RNN7892
Type Scam, online fraud, rogue website, phishing
Distribution Adware might be responsible for redirects to malicious websites
Operation Shows a fake error message which claims about numerous virus infections and asks to call a tech support line in order to “resolve” the problem. Once victims call, crooks try to convince victims to purchase useless programs or demand paying for the alleged help provided
Removal Do not call the provided phone number – leave the page and perform a full system scan with SpyHunter 5Combo Cleaner or another security tool
System fix After the elimination of adware or malware, we highly recommend running a scan with ReimageIntego repair software

The fake alerts typically appear from websites that have shady domain names, for instance:

The notification uses various scare tactics to intimidate users and asks to call 1-855-591-2254 or 1-866-9010-7478 for help. Error Code: RNN7892 is a made-up code that does not represent any actual error. If you receive these messages, it means that your Windows or Mac operating system is contaminated with an adware program that wants to deceive you. Let us explain what is the purpose of such deceptive programs.

Once installed, such a type of virus starts displaying fake messages. The majority of them provide identical messages, such as:

System Alert.
Device Blocked for Security Reasons. Apple has detected a virus has infected your system. Error code: RNN7892.
To fix call Apple Network and Security at 1-866=9010-7478.

It is important to identify tech support scams and not fall for their tricks. If you call them, they typically want to get remote access to your computer to fix “issues” that ostensibly pose a risk to your computer’s safety.

On Windows computers, they start by running the Tree command in CMD.exe, which just displays all directories on the screen. Since the computer quickly shows all directories, an inexperienced user might start thinking that the computer system is being scanned and that it is safe to allow the “technician” to do it.

In general, scammers want to gain victim's trust and slowly convince him to obtain products or services from them. Later on, they ask the victim to enter a particular website and provide full name, address, and even credit card details to “purchase” certain services, software, or another absolutely useless product.

Keep in mind that scammers only want your money, so you should stay away from products they recommend buying! Instead, use reliable software, for instance, SpyHunter 5Combo Cleaner, and remove suspicious programs from your PC right away. To remove malware, scan the system and look through the list of detected files. Then remove all of them with a single click.

Escaping tech support scams

If you want some tips on avoiding being scammed online, try to improve your dangerous-content-online recognition skills. In some cases, it is enough to visit a malicious domain to be automatically redirected to a malicious site that displays such hideous pop-ups.

In such situations, it is enough to restart the browser by closing it and reopening it while holding the Shift key and reset the browser later on. However, many programs hijack the computer system, stay silent, and display annoying pop-ups whenever the user launches an affected web browser. They typically enter the computer system when the user installs a hazardous software package, opens a malicious email attachment, or agrees to install a fake software update.

To prevent malware attacks, don’t install programs using Default or Standard settings and use your common sense when browsing the Internet. Don’t click on ads that promise you to make you rich or that say that you have just won 1 billion dollars for nothing. Also, never open files that unknown people send to you via email. You can never know what hides in these attachments!

Remove the fake Error Code: RNN7892 alert and all its components

Already affected by this malware? In such a case, the computer needs to be cleaned from it. Such malware can consist of browser extensions, programs, registry keys, and other files that pose a threat to your computer’s security. It is essential to remove Error Code: RNN7892 virus and its related files at once without leaving any traces that they have ever existed.

Likewise, an automatic method might be a better option. It might often be difficult to determine which app is causing the unwanted browser redirects or ads – especially if you have plenty of apps installed on your system. Nevertheless, if you want to deal with it yourself, we provide detailed instructions on doing that below.

You may remove virus damage with a help of ReimageIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Compatible with macOS
What to do if failed?
If you failed to fix virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

Getting rid of “Error Code: RNN7892” virus. Follow these steps

Uninstall from Windows

These instructions can help you to remove a low-level tech support scam virus (in case it doesn't obfuscate itself in a sophisticated way). Follow them carefully. If you cannot find anything suspicious on the system, run a scan with an anti-spyware program. Programs that we suggest using allow scanning the PC for free.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “Error Code: RNN7892” registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting malware

Stream videos without limitations, no matter where you are

There are multiple parties that could find out almost anything about you by checking your online activity. While this is highly unlikely, advertisers and tech companies are constantly tracking you online. The first step to privacy should be a secure browser that focuses on tracker reduction to a minimum.

Even if you employ a secure browser, you will not be able to access websites that are restricted due to local government laws or other reasons. In other words, you may not be able to stream Disney+ or US-based Netflix in some countries. To bypass these restrictions, you can employ a powerful Private Internet Access VPN, which provides dedicated servers for torrenting and streaming, not slowing you down in the process.

Data backups are important – recover your lost files

Ransomware is one of the biggest threats to personal data. Once it is executed on a machine, it launches a sophisticated encryption algorithm that locks all your files, although it does not destroy them. The most common misconception is that anti-malware software can return files to their previous states. This is not true, however, and data remains locked after the malicious payload is deleted.

While regular data backups are the only secure method to recover your files after a ransomware attack, tools such as Data Recovery Pro can also be effective and restore at least some of your lost data.

About the author
Lucia Danes
Lucia Danes - Virus researcher

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