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Remove Jope ransomware (Decryption Methods Included) - Free Guide

removal by Jake Doevan - - | Type: Ransomware

Jope ransomware is the infection that asks victims to pay the ransom for promised decryption tool that should recover encrypted files on your computer

Jope ransomwareJope ransomware – cryptovirus that shows ransom demanding message in _readme.txt file that gets placed on the desktop and in various folders on the machine. This is not the only file that malware adds on the machine, but other data is designed to affect the processes, so those files are planted in system folders behind your back. Getting money from victims is the main purpose of the cryptocurrency-extortion based virus like this and since this is a version of Djvu ransomware, you should terminate the threat as soon as possible without even thinking about the payment transfer. Even though previous versions were decryptable, STOPDecrypter is no longer in use. Malware creators changed their coding methods and focused on the more powerful encryption algorithm,[1] so now there are fewer ways to get this data restored.

First of all, there is a huge difference in possible encryption ways because ransomware now relies on online keys and assigns each victim a unique ID that is used for decryption and identification. Unfortunately, it means that researchers need to obtain the whole database of these keys to develop the universal decryption tool. When the ID ends in t1, it mainly indicates that it is an offline key, so many other victims can have the same key. This is how the Emsisoft decryption tool works and can help some of the Jope ransomware virus victims. 

Questions about Jope ransomware

Nevertheless, when your files get encrypted and marked with .jope file extension, you need to clean the machine and terminate this virus as soon as possible. The threat starts with the encryption process and file marking but can affect more crucial parts of the infected machine, so your device starts running slow or crashing due to such alterations. You need to ignore the blackmail message and focus on getting the malware off of the system before you even consider to recover your data that got affected by Jope cryptovirus.

Name Jope ransomware
Family STOP/ Djvu ransomware
File marker .jope is the extension that each encoded file gets at the end of the original name and after the file-type marker
Ransom note _readme.txt file is placed on the machine as soon as the encryption process is done, so the victim can find contact information and get informed about the processes that happen. This file contains victims' ID and contacts emails, a particular amount of money asked and instructions on further actions
Ransom amount Criminals start the ransom demand at $490, so people are more eager to pay when there is a discount offered. However, after 72 hours this amount doubles to $980. No matter what, paying is not the best option, and we don't recommend to pay criminals at any point
Contact information helpdatarestore@firemail.cc and helpmanager@mail.ch
Distribution The main method of such malware delivery involving malicious files[2] that can trigger the drop of ransomware payload and damage the machine quickly. Such data can be included in pirated software packages and attached to emails, installed by other malware directly on the computer
Decryption option

Djvu ransomware decryption tool that Emsisoft released can possibly work, but only for those versions that use offline IDs because those keys are universal and get used for many victims at the time. If your ID shown in ransom mote ends in t1 it is possible that you can recover your files this way

Elimination Jope ransomware removal has a few steps, but the most important is the system cleaning with anti-malware tools that can detect parts of the cryptovirus and fully terminate those processes
System repair Before going for any data recovery options your machine need to be repaired fully. Get ReimageIntego or a similar PC repair program and run it to find and fix any damaged files or system processes. This step ensures that ransomware damage is fixes and all the features of the OS are properly running

Jope ransomware infects the machine and corrupts commonly used files using encryption processes that allow changing the original code of images, videos, audio files, and so on. This is how malware makes users' files useless, and when data gets marked with .jope extensions the victim can know what happened. Further information gets delivered in the ransom note _readme.txt file. 

Since this is a version of the known malware, there are not many changes made to the Jope ransomware. It is common for Djvu developers that their release slightly different variants, one after the other. So this malware has many features that previous versions like .mado, .opqz, .npsk and many others have:

  • four letter file marker;
  • _readme.txt ransom note;
  • helpdatarestore@firemail.cc and helpmanager@mail.ch as contact emails;
  • ransom note starting with the discount;
  • alterations in system folders;
  • modified hosts file to prevent users from accessing security sites and Av providers;
  • fake Windows update pop-ups to mask background processes;
  • additional payloads of trojans or info-stealers added as the second stage of an attack.

Unfortunately, since August 2019, versions in this malware family cannot get decrypted, so users are left with fewer options after the Jope ransomware attack. Cryptovirus affects documents, images, video, and audio files, so people are not accessing their valuable data and decides to pay the ransom when the following message is displayed:

ATTENTION!

Don't worry, you can return all your files!
All your files like photos, databases, documents and other important are encrypted with strongest encryption and unique key.
The only method of recovering files is to purchase decrypt tool and unique key for you.
This software will decrypt all your encrypted files.
What guarantees you have?
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain valuable information.
You can get and look video overview decrypt tool:
hxxps://we.tl/t-y7G4t6cSO4
Price of private key and decrypt software is $980.
Discount 50% available if you contact us first 72 hours, that's price for you is $490.
Please note that you'll never restore your data without payment.
Check your e-mail “Spam” or “Junk” folder if you don't get answer more than 6 hours.

To get this software you need write on our e-mail:
helpdatarestore@firemail.cc

Reserve e-mail address to contact us:
helpmanager@mail.ch

Your personal ID:

However, paying is not the option because these threat actors are focusing on their gains, not your belongings. There are no incidents when malware creators recovered data for victims. Don't trust these people and do as experts[3] recommend – remove Jope ransomware as soon as possible. the best time for that is once you receive the file on the desktop and are asked to pay for the alleged decryption tool.  Jope ransomware virusJope ransomware is the virus that encrypts files and marks affected data with .jope extension, hence the name. When Jope ransomware shows you the ransom demand, you can be sure that encryption is done, and your files are locked, in most cases, permanently. The sooner you release the AV tool on this virus the better because after encryption virus goes through your system files and alters data there to stop security tools from running and disables data recovery options, triggers other malware to steal your data and corrupts files like Windows registry entries to ensure the persistence. 

Jope ransomware manages to interfere with various processes of the system, so the user cannot easily detect this malware or restore encrypted files using features that the operating system offers. Unfortunately, when Shadow Volume Copies get deleted or some of the existing programs disabled and corrupted, you need to look for alternate versions. We have some of the tips for your virus termination and data recovery below the article. 

As for proper Jope ransomware removal, there are not many options to choose from because the best method is the anti-malware tools. You can rely on the program that you trust or the tool that already served you before. Make sure to use a few programs of the first choice that haven't detected this virus. There are a few databases that AV engines use, so your application may use the one that hasn't been updated with .jope virus.  

Once you find the proper tool, you can terminate Jope ransomware completely by running a full system scan. Unfortunately, such tools are designed to clean malware from the system, not to recover affected files. So this is when you need additional help from software like ReimageIntego – the system tool or PC repair program. Apps like this can find corrupted files, repair functions of the OS, and repair virus damage.

When you go for these steps and thoroughly clean the computer from any malware traces, you can use your data backups or third-party program for the recovery of encrypted files. It may take time and be difficult, so rely on the Jope ransomware elimination guide and decryption/recovery options listed below.   Jope cryptovirusJope ransomware is the cryptovirus that focuses on extortion, so creators can make a profit from all victims.

Malicious files get injected and attached to content that is not suspicious typically

You may receive tons of emails on a daily basis, and at least one of them is spam or at least suspicious because sent from the unfamiliar sender or even company, service that you don't use or stopped using a long time ago. These are the first red flags that should raise some questions. Then comes grammar mistakes and typos, questionable files attached to notifications.

All these facts should be checked every time before you open any file attached to the email or consider downloading the document because malicious macros get injected on various types of files easily. However, malware payload can travel via other trojans, malware, worms, and pirating sites.

The latter became one of the more used techniques that this ransomware family focuses on. Tips for ransomware payload drop avoidance:

  • stay away from torrent sites;
  • try to choose the reliable source/ sender;
  • check the list of included files;
  • DO NOT rely on game cheats or software cracks;
  • keep your program up-to-date using official providers.

Eliminate all traces of the notorious Jope ransom-demanding virus

When you have issues with Jope ransomware virus, you need to react as quickly as possible, so there is less time for the malware to run additional payloads and processes that can permanently damage your device. However, paying criminals can also lead to permanent data and money loss, so DO NOT consider paying.

You better remove Jope ransomware using professional anti-malware programs instead. SpyHunter 5Combo Cleaner or Malwarebytes can help you with this process because these tools are using AV detection engines and can find, indicate, and delete malware of various types, including cryptovirus. 

If you think that Jope ransomware removal is too difficult, think again because anti-malware tools can be found on the internet, in App stores, and come compatible with various devices, even mobile phones. You need to follow steps on the screen and double-check before any step. Then run ReimageIntego or a system tool and ensure the full repair of programs and files before recovering files with the method of your choice. 

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What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Jope virus, follow these steps:

Remove Jope using Safe Mode with Networking

Reboot the machine in Safe Mode with Networking and make sure to remove Jope ransomware completely with your AV tool

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Jope

    Log in to your infected account and start the browser. Download ReimageIntego or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Jope removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Jope using System Restore

System Restore feature allows users to restore machine in a previous state when the virus was not running on the computer

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Jope. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with ReimageIntego and make sure that Jope removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Jope from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Jope, you can use several methods to restore them:

Data Recovery Pro is the program that can attempt to restore your encoded files

You can try Data Recovery Pro for your encrypted files or data that got accidentally deleted

  • Download Data Recovery Pro;
  • Follow the steps of Data Recovery Setup and install the program on your computer;
  • Launch it and scan your computer for files encrypted by Jope ransomware;
  • Restore them.

You can rely on Windows Previous Versions when Jope ransomware encrypts your files

Windows Previous Versions feature can be useful for file recovery when System restore gets enabled in advance

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

ShadowExplorer is a feature that allows for recovering encrypted data

When a threat like Jope ransomware is not affecting Shadow Volume Copies, you can use them and restore encrypted files

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Jope ransomware decryption tool is not available, but you can try Djvu decrypter

Emsisoft released STOP/Djvu decryption tool that can possibly work for Jope ransomware affected files

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Jope and other ransomwares, use a reputable anti-spyware, such as ReimageIntego, SpyHunter 5Combo Cleaner or Malwarebytes

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. The best solution for creating a tighter network could be a dedicated/fixed IP address.

If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for the server or network manager that needs to monitor connections and activities. VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world.

 

Recover files after data-affecting malware attacks

While much of the data can be accidentally deleted due to various reasons, malware is one of the main culprits that can cause loss of pictures, documents, videos, and other important files. More serious malware infections lead to significant data loss when your documents, system files, and images get encrypted. In particular, ransomware is is a type of malware that focuses on such functions, so your files become useless without an ability to access them.

Even though there is little to no possibility to recover after file-locking threats, some applications have features for data recovery in the system. In some cases, Data Recovery Pro can also help to recover at least some portion of your data after data-locking virus infection or general cyber infection. 

 

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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