Mespinoza ransomware: what it is and how to remove it

Mespinoza ransomware, otherwise known as Pysa ransomware, is a data locking virus that was first seen attacking organizations and local authorities in October 2019. Just as any other malware of this type, its main goal is to make money by locking all personal files on local and networked drives, and then ask for a ransom for decryption software.

Facts checked October 7, 2026. Removal steps tested on Windows 11 (26H2) and checked against Microsoft's and the browser makers' current documentation. Sections marked as our earlier report are the original text: they describe the threat as it was then and have not been reviewed since. The 2026 status, the removal steps and the questions are current.

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Mespinoza ransomware: pysa ransomware targets french governments
Mespinoza ransomware as our 2020 report showed it.

Mespinoza ransomware: summary

NameMespinoza ransomware
TypeFile locking virus, cryptomalware
Also known asPysa ransomware
Malware familyVurten malware family
Encryption methodThe malware uses AES encryption algorithm to lock pictures, documents, databases, videos, and other personal or company files
ExtensionExtension depends on the version of the virus – these are: .locked, .pysa, and .newversion
Removal

Scan the PC with security software to find and remove the malware and anything installed with it. Fortect scans Windows for malware and repairs the system files and settings it damaged.

Remove it nowTo use the full-featured product, you have to purchase a license for Fortect. The scan is free.
Show 15 more facts
Ransom noteReadme.README is dropped into various folders on the system, as well as the desktop; the text is quoted in full below
Contactmespinoza980@protonmail.com, alanson_street8@protonmail.com, lambchristoffer@protonmail.com, aireyeric@protonmail.com, ellershaw.kiley@protonmail.com, raingemaximo@protonmail.com, gareth.mckie31@protonmail.com
TerminationTo get rid of the infection, users should scan their computers with anti-malware software. If the virus terminates the security tool, accessing Safe Mode with Networking would bypass this functionality
Data recoveryThere is no secure and 100% effective way of recovering data without backups. The other options as follow: waiting till cybersecurity experts find a flaw in ransomware's encryption and create a free decryptor using third-party recovery software paying cybercriminals for the decryption tool (not recommended)
Detection namesNo Microsoft detection name is known
Encrypted file extension.locked
DecryptorNo free decryptor is known for this variant; check No More Ransom (nomoreransom.org) for updates
DistributionNot recorded in the old report
DamageNot recorded in the old report
SymptomsFiles renamed with a new extension and a ransom note left in folders
Evidence5 write-ups by security sites; no sample analysed yet
Encrypted files.locked
Free decryptorNo free decryptor is known (checked 7 October 2026)
First seen24 March 2020
Facts checked7 October 2026
  • File extension: .locked
  • Note file: the ransom note

From our report of Mar 2020 · not reviewed since

More from our earlier report on Mespinoza ransomware

  • In case termination of malware did not fix Windows and it started crashing, lagging, or suffer from stability issues, users should employ or a similar tool to fix virus damage

How Mespinoza ransomware behaves

From our report of Mar 2020 · not reviewed since

Mespinoza ransomware - cryptomalware that encrypts data of local governments

Mespinoza ransomware, otherwise known as Pysa ransomware, is a data locking virus that was first seen attacking organizations and local authorities in October 2019.

Just as any other malware of this type, its main goal is to make money by locking all personal files on local and networked drives, and then ask for a ransom for decryption software. Mespinoza virus performs the encryption with the help of AES cipher and appends all files with .locked marker, preventing owners from accessing them. In later versions, the malware also uses .pysa and .newversion markers.

After file encryption, Mespinoza ransomware delivers Readme.README file, which is placed on users' desktop, as well as various other locations of Windows. In the brief note, the attackers explain what happened to victims' machines and that they need to send an email to a particular email address (multiple different ones are used, including raingemaximo@protonmail.com, mckie31@protonmail.com, aireyeric@protonmail.com, ellershaw.kiley@protonmail.com, and others) to contact the Mespinoza virus authors.

Mespinoza ransomware has its roots in Vurten ransomware, which was first released in April 2018 by unknown cybercriminals who demanded as much as $10,000 for the decryption software.

Currently, it is unknown what the demands of this strain are, although it is likely to be high as well. The attackers ask to pay in Bitcoin, although other cryptocurrencies are sometimes accepted as well. In mid-March 2020, Mespinoza ransomware was spotted attacking local governess in France.

While there is no working Mespinoza ransomware decryptor currently available, paying cybercriminals is not advisable, as they might simply scam victims. The best way to recover data is by using backups, although there are also third-party tools that users could rely on. Nonetheless, before proceeding with the data recovery process, Mespinoza ransomware removal should be performed by using anti-malware software.

Mespinoza ransomware: pysa ransomware targets french governments
Mespinoza ransomware in our 2020 report.

From our report of Mar 2020 · not reviewed since

Mespinoza virus uses plenty of tricks to avoid detection

Security researchers from CERT-FR who recently dealt with Mespinoza ransomware attack on French governments claimed that it is yet unclear how the threat is propagated, although some indicators pointed that brute-forcing and Remote Desktop connection is most likely used. Nevertheless, because malware mainly focuses on companies instead of regular users, another common tactic - spear phishing - might also be employed by malicious actors.

Mespinoza virus is the latest ransomware family that joined the "big game hunting" - a tactic used to attack high-profile organizations in the hopes of extorting larger sums of ransoms. Other known strains that infect companies in targeted attacks include:

Once Mespinoza ransomware breaks into a machine, it also infects all the attached networks. Essentially, if backups are stored on these networks, they will get encrypted as well, rendering them useless, so it is vital to ensure that backups are held on a separate network or even offline.

Before encrypting data, the Mespinoza file virus will deploy the PowerShell Empire penetration testing program that allows the attackers to stop anti-malware protection tools.

Following typical modifications to the Windows registry, deletion of Shadow Volume Copies and other changes, and creation of malicious files as well as processes, Mespinoza ransomware will also inject additional modules to Google Chrome web browser, which allows all the sensitive information to be transferred to the attackers. This is another reason to remove Mespinoza ransomware from the system as soon as possible.

After the necessary changes are made and networks infected, the malware begins a scan that targets the most commonly used files in an enterprise and home environment to cause maximum damage to victims. Since its release, Mespinoza virus used .locked, .pysa, and, most recently, .newversion file extension. Following the encryption, the malware drops a note which reads:

Besides encrypting data, Mespinoza ransomware also extracts certain information from the infected network, which includes a database of the company's account and password information, most likely to elevate permissions even further.

However, other malware strains that encrypted data on companies' computers started a new trend - they threaten to expose sensitive data online if the ransom is not paid, compromising operations of the organization. In some cases, such an unfortunate turn of events can lead to the company's closure and data exposure of innocent people.

To eliminate Mespinoza ransomware, a network-wide scan should be initiated and IT staff employed for the job. If the company had backups, ransom payment should never be paid (unless the attackers threaten to expose sensitive data, although it unclear whether the Mespinoza virus gathers such information).

  • Maze
  • DoppelPaymer
  • Netwalker
  • Sodinokibi
  • Ryuk, etc.
Mespinoza ransomware: file locking virus big game hunting
Mespinoza ransomware in our 2020 report.
Mespinoza ransomware: encrypted files
Mespinoza ransomware in our 2020 report.

The Mespinoza ransomware note

Text of the ransom note

Hi Company,

Every byte on any types of your devices was encrypted.

Don't try to use backups because it were encrypted too.

To get all your data back contact us:

raingemaximo@protonmail.com

gareth.mckie3l@protonmail.com

aireyeric@protonmail.com

ellershaw.kiley@protonmail.com

--------------

FAQ:

1.

Q: How can I make sure you don't fooling me?

A: You can send us 2 files(max 2mb).

2.

Q: What to do to get all data back?

A: Don't restart the computer, don't move files and write us.

3.

Q: What to tell my boss?

A: Protect Your System Amigo.

How to remove Mespinoza ransomware

Tools you'll need

All of these are free except where noted. Download them on a clean device if the infected PC is offline.

  • A USB stick: to keep the ransom note, two or three encrypted files and screenshots off the infected PC.
  • Microsoft Defender Offline: built into Windows 11 and Windows 10; scans before Windows starts, so running malware cannot hide.
  • Microsoft Safety Scanner: a second, portable scanner with current signatures; each download works for 10 days.
  • ID Ransomware: identifies the family from the note and one encrypted file and says whether a decryptor exists.
  • No More Ransom: the free decryptors from police and security companies; check it again every few months.
  • Fortect (optional): scans Windows for malware and repairs the system files and settings it damaged. The free scan is in the box above.

How to remove Mespinoza ransomware and get your files back

Work in this order.

Disconnecting comes first, removal comes before any restore, and nothing here asks you to contact the attackers.

  1. Step 1: Disconnect the PC and unplug backup drives

    Unplug the network cable or turn off Wi-Fi, and disconnect USB drives, external disks and network shares, so Mespinoza ransomware cannot reach more files. Pause OneDrive, Google Drive or Dropbox sync, because synced folders upload the encrypted copies over the good ones.

    Leave the PC on but offline while you read the next steps, since a restart can let the ransomware run again. This applies to Windows 11 and Windows 10 alike.

    Windows 11 quick settings with Wi-Fi turned off
    Windows 11: turn off Wi-Fi to take the PC offline.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  2. Step 2: Save the ransom note and confirm the family

    Your files now end in .locked and the instructions are in the ransom note. Save both to a USB stick, a copy of the note and two small encrypted files, before anything else.

    On another device, check them with ID Ransomware or Crypto Sheriff: the family name decides which decryptor, if any, can help. Keep the note's ID and contact line for your report.

    A ransom note text file next to encrypted files in File Explorer
    Windows 11: the ransom note and encrypted files to copy for identification.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  3. Step 3: Check for a free decryptor

    Our last check found that for Mespinoza ransomware, no free decryptor is known (checked 7 October 2026). Look again yourself in the No More Ransom list and the free decryptor pages of Emsisoft, Avast and Kaspersky, which add new families every year.

    A decryptor needs the ransomware gone first, or it encrypts the files again. Keep at least one copy of the encrypted files on an external drive, even if no tool works yet.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  4. Step 4: Remove the ransomware before you restore or decrypt

    Removing Mespinoza ransomware does not bring the files back, but it has to come first. Start with Defender's Full scan, then the offline scan from the same Scan options page, which checks the disk before Windows loads.

    If the scan cannot start, use Safe Mode with Networking. Delete the ransom notes only after you have saved a copy, because removal tools sometimes leave them behind on Windows 11 and Windows 10.

    Windows Security Scan options with Microsoft Defender Antivirus offline scan selected
    Windows 11: Windows Security > Virus & threat protection > Scan options.

    Full procedure with screenshots: Run a Microsoft Defender Offline scan

  5. Step 5: Look for shadow copies of the files

    Windows keeps shadow copies for restore points and backups, and some ransomware fails to delete them. vssadmin list shadows in an administrator Command Prompt tells you at once whether any exist.

    If they do, right-click the folder that held your files, open Properties > Previous Versions, select a version from before the attack, and click Open to check it before you Restore or copy the files out. Windows 11 and Windows 10 both have the tab.

    Command Prompt running vssadmin list shadows
    Windows 11: vssadmin list shadows shows whether shadow copies exist.

    Full procedure with screenshots: Ransomware: first steps, finding a decryptor and recovering files

  6. Step 6: Restore the files from a backup or recover deleted originals

    A backup made before the attack is the surest way back. Connect it only once the PC is clean, then restore from File History, Windows Backup, OneDrive's Restore your OneDrive or your own external copies.

    Without a backup, try file recovery: the originals that Mespinoza ransomware deleted may still be on the disk until something overwrites them. Install nothing new on the drive you want to recover from on the Windows 11 or Windows 10 PC.

    Full procedure with screenshots: Recover deleted files (Recycle Bin, backups, OneDrive) On uGetFix

Instructions for each browser and system

The detailed steps for every browser and system this guide covers. Open the one you use.

Manual removal using Safe Mode

Important! →
Manual removal guide might be too complicated for regular computer users. It requires advanced IT knowledge to be performed correctly (if vital system files are removed or damaged, it might result in full Windows compromise), and it also might take hours to complete. Therefore, we highly advise using the automatic method provided above instead.

Step 1. Access Safe Mode with Networking

Manual malware removal should be best performed in the Safe Mode environment.

Windows 7 / Vista / XP

  1. Click Start > Shutdown > Restart > OK.
  2. When your computer becomes active, start pressing F8 button (if that does not work, try F2, F12, Del, etc. - it all depends on your motherboard model) multiple times until you see the Advanced Boot Options window.
  3. Select Safe Mode with Networking from the list.Windows 7/XP

Windows 10 / Windows 8

  1. Right-click on Start button and select Settings.
    Settings
  2. Scroll down to pick Update & Security.
    Update and security
  3. On the left side of the window, pick Recovery.
  4. Now scroll down to find Advanced Startup section.
  5. Click Restart now.
    Reboot
  6. Select Troubleshoot.Choose an option
  7. Go to Advanced options.Advanced options
  8. Select Startup Settings.Startup settings
  9. Press Restart.
  10. Now press 5 or click 5) Enable Safe Mode with Networking.Enable safe mode

Step 2. Shut down suspicious processes

Windows Task Manager is a useful tool that shows all the processes running in the background. If malware is running a process, you need to shut it down:

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Click on More details.
    Open task manager
  3. Scroll down to Background processes section, and look for anything suspicious.
  4. Right-click and select Open file location.
    Open file location
  5. Go back to the process, right-click and pick End Task.
    End task
  6. Delete the contents of the malicious folder.

Step 3. Check program Startup

  1. Press Ctrl + Shift + Esc on your keyboard to open Windows Task Manager.
  2. Go to Startup tab.
  3. Right-click on the suspicious program and pick Disable.
    Startup

Step 4. Delete virus files

Malware-related files can be found in various places within your computer. Here are instructions that could help you find them:

  1. Type in Disk Cleanup in Windows search and press Enter.
    Disk cleanup
  2. Select the drive you want to clean (C: is your main drive by default and is likely to be the one that has malicious files in).
  3. Scroll through the Files to delete list and select the following: Temporary Internet Files
    Downloads
    Recycle Bin
    Temporary files
  4. Pick Clean up system files.
    Delete temp files
  5. You can also look for other malicious files hidden in the following folders (type these entries in Windows Search and press Enter): %AppData%
    %LocalAppData%
    %ProgramData%
    %WinDir%

After you are finished, reboot the PC in normal mode.

From our report of Mar 2020 · not reviewed since

Ransomware prevention tips

While it is currently not precisely known how Pysa ransomware is distributed, there are several precautionary measures that companies, businesses, local governments, and regular users.

Ransomware strains like Djvu rely on random infection vectors such as software cracks - those who access compromised sites and download the malicious executable get infected.

Nevertheless, when it comes to companies, such a malware distribution method would not be appropriate, as it would not reach the desired targets. Due to this, the attackers employ methods that would work well for targeted attacks, such as weakly protected RDP connections, leaked credential databases, brute force attacks, and similar.

To prevent ransomware intrusions, you should be practicing the following security measures:

Most importantly, you should ensure that backups are constantly updated and not connected to the main network.

  • Equip every computer on the network with a comprehensive anti-malware protection;
  • Update each of the machines and the installed software as soon as patches are deployed;
  • Do not open spam email attachments unless you are sure that they are legitimate;
  • Don't allow a macro function to run on documents, PDF and other files that might be delivered via the email;
  • Only allow relevant staff to use Remote Desktop connection and protect with a VPN;
  • Never use a default TCP/UDP open ports;
  • Employ alphanumeric passwords when connecting yo RDP or accessing the machine/network;
  • Educate staff about cybersecurity and safe computer practices.

From our report of Mar 2020 · not reviewed since

Mespinoza ransomware removal process

It is important to note that you should not remove Mespinoza ransomware immediately, although modules that can gather sensitive information and disable security software might point otherwise.

However, if you start the virus termination before you backup encrypted files, they might be corrupted permanently. If you have a working copy of your most important files, however, you can proceed with Mespinoza ransomware removal without delays.

As previously mentioned, the termination process of the Mespinoza virus from an entire network should be performed with the help of IT professionals, as malware is known to disable the anti-virus protection upon infiltration - this can cause troubles when trying to eliminate the infection. Nevertheless, the process can be performed much easier in Safe Mode with Networking - you can find instructions on how to access it below.

If you had no backups, paying the attackers for the data recovery tool might be your only option if you desperately need your files back. However, you should first try to use third-party recovery tools or other methods listed below.

[GI=method-1]To access Safe Mode with Networking, perform the following steps:

[GI=method-2]System Restore might sometimes be functional when trying to eliminate the virus:

Data recovery software might be capable of restoring files from the hard drive if the storage space was not overwritten by other information.

Make use of Windows Previous Versions feature

In case Mespinoza ransomware failed to perform certain modifications on the infected system, Windows Previous Versions might help you restore files one-by-one.

ShadowExplorer might be what you need

If the virus did not delete Shadow Volume Copies, this method should retrieve all your data.

No decryption tool is currently available

Report it and recover your files

Report it

Report the attack even if you do not expect the files back: insurers and banks ask for the report number, and police use the contacts in the note to link cases.

United States
FBI IC3 · FTC ReportFraud

Give the victim ID, the note and the date the files were encrypted. A business that holds personal data may also have to notify its data protection authority, in the EU within 72 hours.

Protect the files you restore

Restore only after the scans are clean and the PC no longer shows files that end in .locked and no longer open; otherwise the restored copies can be damaged again.

Then build a backup that survives the next infection:

  • one copy in the cloud with version history
  • one on an external drive that is disconnected between backups
  • the working copy on the PC

Version history matters because a backup that syncs damaged files overwrites the good ones.

How to do this with the tools built into Windows: the 3-2-1 backup rule on Windows.

Choose a proper web browser and improve your safety with a VPN tool

Online spying has got momentum in recent years and people are getting more and more interested in how to protect their privacy online.

One of the basic means to add a layer of security - choose the most private and secure web browser. Although web browsers can't grant full privacy protection and security, some of them are much better at sandboxing, HTTPS upgrading, active content blocking, tracking blocking, phishing protection, and similar privacy-oriented features.

However, if you want true anonymity, we suggest you employ a powerful VPN - it can encrypt all the traffic that comes and goes out of your computer, preventing tracking completely.

Lost your files? Use data recovery software

While some files located on any computer are replaceable or useless, others can be extremely valuable.

Family photos, work documents, school projects - these are types of files that we don't want to lose. Unfortunately, there are many ways how unexpected data loss can occur:

  • power cuts
  • Blue Screen of Death errors
  • hardware failures
  • crypto-malware attack
  • even accidental deletion

To ensure that all the files remain intact, you should prepare regular data backups. You can choose cloud-based or physical copies you could restore from later in case of a disaster. If your backups were lost as well or you never bothered to prepare any, can be your only hope to retrieve your invaluable files.

Questions about Mespinoza ransomware

Is there a decryptor for .locked files?

That depends on the family behind the .locked extension, which this guide cannot confirm yet from the reports alone. Check No More Ransom and ID Ransomware with your ransom note and one encrypted file; they list families with free tools.

If none exists today, keep the encrypted files and a copy of the note on a separate drive, because decryptors are sometimes published months later after flaws are found or servers are seized. Never buy a decryptor from a website that is not the security company that made it.

How do I open .locked files?

You cannot open them by renaming or by choosing another program. The .locked ending shows that Mespinoza ransomware encrypted the content, and only the matching key can reverse it. Renaming a file back to .docx or .jpg changes nothing except the icon, and it can confuse a future decryptor, so leave the names as they are.

To get the content back, use a backup, an unencrypted copy elsewhere, or a decryptor listed on No More Ransom if one exists for Mespinoza ransomware. Store the encrypted files on an external disk until then.

Should I pay the ransom?

We advise against it, and so do the FBI, Europol and national cyber agencies. Payment does not guarantee a working tool: some attackers never reply, some tools damage files, and some variants have no decryptor at all. Paying also funds further attacks and can make you a target again.

Before considering payment, try every recovery option in this guide and report the attack. Companies must involve their legal adviser and insurer, because payments to sanctioned groups can be illegal. If files are truly irreplaceable, store the encrypted copies and wait; decryptors sometimes appear later.

Can a data-recovery company decrypt my files for a fee?

Only if a decryptor already exists or the company pays the attackers for you. Some "ransomware recovery" services advertise that they can decrypt families with no known flaw; in practice they negotiate with the attackers and add their own fee. Others use the same free tools listed on No More Ransom.

Before you hire anyone, ask in writing how they will recover the files, whether they will contact the attackers and what happens if they fail. A legitimate service answers clearly. If a free decryptor exists for your family, you can run it yourself.

How did Mespinoza ransomware get on my computer?

The way Mespinoza ransomware spreads has not been documented yet, so look at your own recent activity. On home PCs, ransomware most often comes with cracked programs, game cheats, key generators and fake updates, or with an e-mail attachment that was opened. On business networks, attackers usually log in through Remote Desktop with a stolen or guessed password.

Think back to what was downloaded or installed in the days before files that end in .locked and no longer open, and check the Downloads folder and Installed apps sorted by date. Keep anything suspicious for your report, but do not run it again.

Did Mespinoza ransomware steal my files or passwords?

We do not know yet. Nothing published so far shows data theft by Mespinoza ransomware, but the only confirmed sign is files that end in .locked and no longer open, which says nothing about what happened before. Many current ransomware attacks copy files or run a password stealer first, so it is wise to act as if they did.

From a clean device, change the passwords that were saved in the browsers on this PC, starting with e-mail and banking, sign out of all sessions and turn on two-step verification. Watch bank statements and account activity for the next few weeks.

Is Mespinoza ransomware the same as other ransomware with a similar name?

Not necessarily. Ransomware names come from the file extension, the note or a word in the code, so unrelated families often end up with similar names, and one family can appear under several names. The difference matters: a decryptor or advice for one family does not fit another and can damage files.

Compare the ending added to your files and the exact name of the note with the summary table at the top of this guide, then upload the note and one encrypted file to ID Ransomware from a clean device. If the result names another family, follow the guide for that family instead.

Should I open the ransom note?

Reading it is fine if you open it in Notepad. A plain text the ransom note cannot harm the PC. Be careful with notes in HTA or HTML format: double-clicking those runs them in a window that can contain scripts, so right-click and choose Open with > Notepad instead.

The note tells you the contact addresses, the claimed amount and the deadline. Do not visit links or write to the addresses from this PC. Use the note to identify the family and check for a free decryptor first.

Will .locked spread to my other drives?

It can. Ransomware encrypts every drive and network share it can reach while it runs, so external disks, USB sticks and shared folders connected during the attack may also have files ending in .locked. Disconnect everything now, then check each device from a clean computer.

Do not plug a backup drive into the infected PC until the ransomware has been removed with an offline scan. Cloud folders such as OneDrive sync the encrypted versions, but they keep earlier versions you can usually restore.

Will Fortect remove Mespinoza ransomware?

Fortect scans Windows for malware and unwanted programs and repairs the system files and settings they change, and its free scan shows what it finds on your PC before you decide anything.

For Mespinoza ransomware, follow the plan above as well: the browser steps take back permissions and settings that no scanner treats as a threat, and uninstalling the program that brought it removes the source.

Run Microsoft Defender's full scan and, if anything was found, its offline scan as a second opinion. If the symptoms are gone after the plan and both scans are clean, there is nothing more to do.

Sources

More removal guides

Questions and experiences: Mespinoza ransomware

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