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Remove ProductEvent (Removal Instructions) - Free Guide

removal by Ugnius Kiguolis - - | Type: Adware

ProductEvent is adware application for macOS that gets installed along free software from third-party sites or via fake updates

ProductEvent is a potentially unwanted application that sneaks into macOS without permission and makes changes to web browser settings

ProductEvent is software that users might discover on their Mac computers seemingly out of nowhere, as it is often bundled with freeware or is installed via fake updates. It specializes in displaying various in-text links, pop-ups, auto-plays, pop-unders, banners, and other advertisements on Safari, Google Chrome, and Mozilla Firefox browsers. Nevertheless, the developers promote the app as a useful tool that can assist users with their web browsing activities. ProductEvent is nothing more but an adware program and should not be kept on any Mac system, as it might result in unsatisfactory web browsing experience, money loss, installation of other potentially unwanted programs – or even malware.

Because ProductEvent is a potentially unwanted application that is ad-supported, it is highly likely to gather information about users' web browsing habits. In some cases, the data might be personally-identifiable and, if leaked to inappropriate parties, might be used for malicious purposes, such as fraud.[1]

Name ProductEvent
Type Adware, Mac virus
Systems affected  macOS, Mac OS X
Symptoms  Users who get infected with adware are usually unaware why they see the following symptoms:

  • Ads on all sites that users visit – sometimes marked by “ProductEvent ads” or similar identification
  • Changed web browser settings – homepage, new tab address and the search engine altered to Bing, Yahoo or something else
  • Slow operation of web browsers
Risks  Adware might bring users to insecure sites that promote potentially malicious apps or ask to disclose personal information, such as credit card details. This might result in malware infections, money loss, or personal information usage in fraud campaigns
Installation  Users usually install ProductEvent involuntarily either via software bundles or by getting tricked by fake updates (Flash, Java, etc.)
Removal You can terminate potentially unwanted programs using anti-malware software automatically or by following our manual guidelines below
Optimization & recovery To ensure fast recovery from adware infection and high-performance of your Mac, scan it with Reimage Reimage Cleaner Intego

ProductEvent ads appearance often comes as a surprise to users, as it uses deception to get installed on Mac systems. In most of the cases, users let it in during the installation of freeware/shareware from third-parties, as they are required to enter their passwords during the process. Alternatively, the ProductEvent virus might be installed after users get tricked by fake Flash Player update prompts – they might be encountered on a multitude of malicious sites on the internet.

The developers of ProductEvent adware seek to gain monetary benefit from clicks that users make and predetermined websites that they visit. Without a doubt, these practices do not bring any benefits to users, as they have to deal with coupons, deals, offers, and other promotional content regularly – it might even hinder the underlying content of the site. However, intrusive ads are not the only reason to remove ProductEvent.

Just as many other adware programs, ProductEvent might collect a variety of information about users, for example:

  • IP address;
  • Geolocation;
  • Technical information about the device;
  • ISP;
  • Links clicked;
  • Sites visited;
  • Bookmarks added, etc.

Cookies, web beacons,[2] and other tracking technologies are used to collect the data. Because ProductEvent is published by an unknown developer, there are no legal documents bounding the app to protect this information in any way. Thus, it might be sold for marketing purposes or end up in the hands of cybercriminals.

ProductEvent adware
ProductEvent is adware that belongs to series of similar deceptive apps purely designed for ad revenue, as they bring no benefits to the end user

ProductEvent is one of the apps that belong to series of adware developed for Mac operating systems that use the same icon and operates practically identically – it is highly likely that the distributor of these apps is the same (other examples include IdeaSharedSystemJumpLookupShare, Coordinator Plus, etc.). It is a very common practice when it comes to PUPs – the same applications are re-skinned and distributed as new ones. This is done in order to avoid a bad reputation, as well as the detection of anti-malware software on the host computer.

ProductEvent removal usually should not be difficult, although some users said that they struggled with the process. If you want to get rid of the unwanted app properly, scan your machine with anti-malware and then reset all the installed browsers, as explained below. For best results, we advise using Reimage Reimage Cleaner Intego as well.

Try avoiding apps from third-party sources

There are several applications that can be downloaded from the third-party official websites and be entirely safe (for example, anti-malware apps). Due to the functionality of anti-virus software, these applications cannot be placed on the official Apple stores, as they require special permissions to ensure system security. However, this is merely one of a few exceptions, and most of the third-party sites should not be used to download new applications.

App Store currently offers 1,8 million applications for users to download.[3] While recent events showed that some malicious apps might be inserted into official sources as well, chances of that happening are extremely low. Thus, considering such a large number of applications available, there is no need to use third-party sites in the first place. In most of the cases, users infect their Macs when installing software from websites that host pirated content (torrents, warez) or various other app hosting sites.

To avoid that, stick to official sources when looking for new apps. If you absolutely have to download something from a third-party, make sure you pay close attention to the installation process to avoid the installation of optional components. For example, freeware developers often use fine print texts, misleading offers, misplaced buttons, pre-ticked boxes, and similar deceptive methods. Thus, when prompted, opt for Advanced/Custom settings and get rid of all the unwanted apps.

ProductEvent PUP
Users should find the app installed on their computers, as well as the ProductEvent extension on Safari, Google Chrome, or Mozilla Firefox

Get rid of ProductEvent adware from your macOS

Manual ProductEvent removal might be a little difficult sometimes, as adware commonly uses various techniques to increase the persistence on the computer. For example, multiple components are dropped into different sections on the operating system, and finding them might be problematic, especially for a novice user. Therefore, it is best to trust reputable anti-malware that could locate these entries automatically and get rid of them in just a few moments.

Nevertheless, if you decide to remove ProductEvent by yourself, you should remember that moving the app to trash is hardly going to be enough. Before doing so, you should check your Activity Monitor for suspicious processes and shut them down. After that, examine the following locations on your Mac, and delete suspicious entries:

  • ~/Library/LaunchAgents
  • ~/Library/Application Support
  • ~/Library/LaunchDaemons

After termination of ProductEvent adware, make sure you reset each of the installed browsers, as explained below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove ProductEvent, follow these steps:

Get rid of ProductEvent from Mac OS X system

To get rid of ProductEvent virus from your macOS, please perform the following steps:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for ProductEvent or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Delete ProductEvent from Mozilla Firefox (FF)

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select ProductEvent and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ProductEvent removal. Click on 'Reset Firefox' button for a couple of times

Eliminate ProductEvent from Google Chrome

Adware affects settings of the installed web browsers. Make sure you rest Google Chrome as soon as PUP is terminated:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select ProductEvent and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete ProductEvent removal. Click on 'Reset' button to complete your removal

Remove ProductEvent from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for ProductEvent or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ProductEvent removal process. Select all options and click on 'Reset' button

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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