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Remove ProductEvent (Removal Instructions) - Free Guide

removal by Ugnius Kiguolis - - | Type: Adware

ProductEvent is adware application for macOS that gets installed along free software from third-party sites or via fake updates

ProductEventProductEvent is a potentially unwanted application that sneaks into macOS without permission and makes changes to web browser settings

ProductEvent is software that users might discover on their Mac computers seemingly out of nowhere, as it is often bundled with freeware or is installed via fake updates. It specializes in displaying various in-text links, pop-ups, auto-plays, pop-unders, banners, and other advertisements on Safari, Google Chrome, and Mozilla Firefox browsers. Nevertheless, the developers promote the app as a useful tool that can assist users with their web browsing activities. ProductEvent is nothing more but an adware program and should not be kept on any Mac system, as it might result in unsatisfactory web browsing experience, money loss, installation of other potentially unwanted programs – or even malware.

Because ProductEvent is a potentially unwanted application that is ad-supported, it is highly likely to gather information about users' web browsing habits. In some cases, the data might be personally-identifiable and, if leaked to inappropriate parties, might be used for malicious purposes, such as fraud.[1]

Name ProductEvent
Type Adware, Mac virus
Systems affected  macOS, Mac OS X
Symptoms  Users who get infected with adware are usually unaware why they see the following symptoms:

  • Ads on all sites that users visit – sometimes marked by “ProductEvent ads” or similar identification
  • Changed web browser settings – homepage, new tab address and the search engine altered to Bing, Yahoo or something else
  • Slow operation of web browsers
Risks  Adware might bring users to insecure sites that promote potentially malicious apps or ask to disclose personal information, such as credit card details. This might result in malware infections, money loss, or personal information usage in fraud campaigns
Installation  Users usually install ProductEvent involuntarily either via software bundles or by getting tricked by fake updates (Flash, Java, etc.)
Removal You can terminate potentially unwanted programs using anti-malware software automatically or by following our manual guidelines below
Optimization & recovery To ensure fast recovery from adware infection and high-performance of your Mac, scan it with Reimage Reimage Cleaner Intego

ProductEvent ads appearance often comes as a surprise to users, as it uses deception to get installed on Mac systems. In most of the cases, users let it in during the installation of freeware/shareware from third-parties, as they are required to enter their passwords during the process. Alternatively, the ProductEvent virus might be installed after users get tricked by fake Flash Player update prompts – they might be encountered on a multitude of malicious sites on the internet.

The developers of ProductEvent adware seek to gain monetary benefit from clicks that users make and predetermined websites that they visit. Without a doubt, these practices do not bring any benefits to users, as they have to deal with coupons, deals, offers, and other promotional content regularly – it might even hinder the underlying content of the site. However, intrusive ads are not the only reason to remove ProductEvent.

Just as many other adware programs, ProductEvent might collect a variety of information about users, for example:

  • IP address;
  • Geolocation;
  • Technical information about the device;
  • ISP;
  • Links clicked;
  • Sites visited;
  • Bookmarks added, etc.

Cookies, web beacons,[2] and other tracking technologies are used to collect the data. Because ProductEvent is published by an unknown developer, there are no legal documents bounding the app to protect this information in any way. Thus, it might be sold for marketing purposes or end up in the hands of cybercriminals.

ProductEvent adwareProductEvent is adware that belongs to series of similar deceptive apps purely designed for ad revenue, as they bring no benefits to the end user

ProductEvent is one of the apps that belong to series of adware developed for Mac operating systems that use the same icon and operates practically identically – it is highly likely that the distributor of these apps is the same (other examples include IdeaSharedSystemJumpLookupShare, Coordinator Plus, etc.). It is a very common practice when it comes to PUPs – the same applications are re-skinned and distributed as new ones. This is done in order to avoid a bad reputation, as well as the detection of anti-malware software on the host computer.

ProductEvent removal usually should not be difficult, although some users said that they struggled with the process. If you want to get rid of the unwanted app properly, scan your machine with anti-malware and then reset all the installed browsers, as explained below. For best results, we advise using Reimage Reimage Cleaner Intego as well.

Try avoiding apps from third-party sources

There are several applications that can be downloaded from the third-party official websites and be entirely safe (for example, anti-malware apps). Due to the functionality of anti-virus software, these applications cannot be placed on the official Apple stores, as they require special permissions to ensure system security. However, this is merely one of a few exceptions, and most of the third-party sites should not be used to download new applications.

App Store currently offers 1,8 million applications for users to download.[3] While recent events showed that some malicious apps might be inserted into official sources as well, chances of that happening are extremely low. Thus, considering such a large number of applications available, there is no need to use third-party sites in the first place. In most of the cases, users infect their Macs when installing software from websites that host pirated content (torrents, warez) or various other app hosting sites.

To avoid that, stick to official sources when looking for new apps. If you absolutely have to download something from a third-party, make sure you pay close attention to the installation process to avoid the installation of optional components. For example, freeware developers often use fine print texts, misleading offers, misplaced buttons, pre-ticked boxes, and similar deceptive methods. Thus, when prompted, opt for Advanced/Custom settings and get rid of all the unwanted apps.

ProductEvent PUPUsers should find the app installed on their computers, as well as the ProductEvent extension on Safari, Google Chrome, or Mozilla Firefox

Get rid of ProductEvent adware from your macOS

Manual ProductEvent removal might be a little difficult sometimes, as adware commonly uses various techniques to increase the persistence on the computer. For example, multiple components are dropped into different sections on the operating system, and finding them might be problematic, especially for a novice user. Therefore, it is best to trust reputable anti-malware that could locate these entries automatically and get rid of them in just a few moments.

Nevertheless, if you decide to remove ProductEvent by yourself, you should remember that moving the app to trash is hardly going to be enough. Before doing so, you should check your Activity Monitor for suspicious processes and shut them down. After that, examine the following locations on your Mac, and delete suspicious entries:

  • ~/Library/LaunchAgents
  • ~/Library/Application Support
  • ~/Library/LaunchDaemons

After termination of ProductEvent adware, make sure you reset each of the installed browsers, as explained below.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove ProductEvent, follow these steps:

Get rid of ProductEvent from Mac OS X system

To get rid of ProductEvent virus from your macOS, please perform the following steps:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove ProductEvent from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for ProductEvent-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove ProductEvent, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to ProductEvent and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the ProductEvent-related entries.Uninstall from Mac 2

Delete ProductEvent from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to ProductEvent and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case ProductEvent did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete ProductEvent removal.Reset Firefox 2

Eliminate ProductEvent from Google Chrome

Adware affects settings of the installed web browsers. Make sure you rest Google Chrome as soon as PUP is terminated:

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to ProductEvent by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the ProductEvent-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete ProductEvent removal.Reset Chrome 2

Remove ProductEvent from Safari

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to ProductEvent and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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