Severity scale:  

Remove virus (Removal Instructions) - Chrome, Firefox, IE, Edge

removal by Jake Doevan - - | Type: Browser hijacker virus might attack browsers installed on Macs virus is a browser hijacker and a potentially unwanted program (PUP) that spreads in the software bundles and mostly aims at Mac OS X users. Indeed, it’s quite unusual activity for the hijacker because usually, they target Windows OS. Unfortunately, Mac users should not feel safe anymore. [1]The browser hijacker might affect the most popular web browsers – Safari, Chrome, Firefox or others. The Privacy Policy reveals that browser hijacker is created by the same developers as (another browser hijacker we have talked about earlier). After the hijack, this program alters targeted browsers’ settings and sets its domain as default homepage and search engine. Getting rid of these changes might be complicated because the hijacker might modify shortcuts and append particular arguments, or install helper objects that prevent users from setting their preferred homepage address. Though, using this search engine is not recommended as well. Nevertheless, it uses Yahoo database; it might still provide altered search results. On the results page, we found the Safe Finder logo that is also known for developing browser hijackers. Thus, partnerships with shady developers do not add credibility to this tool. We highly recommend scanning the computer with Reimage and performing removal immediately.

When browser hijacker resides on the PC, you might be tricked to visit potentially dangerous websites or install questionable programs. This PUP might deliver sponsored links and ads that lead to insecure websites. Thus, redirect tendencies should be considered before relying on this tool. What is more, the program is used to promote MacKeeper application. On the main page of the search engine includes the link to the official MacKeeper’s website and shows an advertisement offering to download it. Thus, doing it is not recommended as well because it is considered as PUP due to its aggressive distribution methods.[2] One of the most important aspects, why you should not delay and remove from the computer, is its ability to collect information about the users. In the Privacy Policy developers reveal that this program collects technical information (type, name, and version of the OS and other installed software, ISP, IP address, location, etc.), usage information (browsing history, time spent on particular websites, clicked ads, etc.), registration and support related information (it might include personally identifiable information[3], when users register to use their Services, e.g., name, home or work address, telephone number, email, etc.), and monitors interactions on social media. Developers claim that they use collected information for “analytical, business and operational purposes.” Though, they might also share gathered data with third-parties that might be advertising networks[4] and platforms. Thus, if you do not want to receive more commercial content and protect your personal information, you should get rid of the virus immediately.

Questions about virus

The image of virus virus is a browser hijacker that might alter browser's settings even on Mac OS X.

Why was my browser’s homepage changed?

This potentially unwanted program spread in the software bundles. Thus, when installing new software PUPs might show up during the installation and can be opted out. Though, the majority of computer users skip this task or rely on Basic/Recommended settings that install additional applications by default. hijack might have occurred when you installed MacKeeper, MPlayerX, NicePlayer, MacPriceCut, Video download helper, or other questionable applications. Before installing new programs, you need to read Privacy Policy[5] and EULA. These documents might reveal that you agree to change your search engine to a suspicious third-party tool. If you find similar statements, you should not install the primary program. What is more, for the installation always choose Advanced/Custom settings and follow each step carefully. If you find pre-selected third-party apps, opt them out and continue the process.

How to remove from Mac?

In order to set your preferred homepage, you need to remove virus from the machine. For that you two option. The first option requires finding for suspicious applications that might be related to the browser hijacker and deleting them. Our team has prepared detailed and illustrated instructions below. Thus, this procedure should not cause you any difficulties. However, there’s an easier and quicker solution – automatic removal. All you have to do is to scan the computer with anti-malware/anti-spyware program.

You can remove virus damage automatically with a help of one of these programs: Reimage, SpyHunter 5Combo Cleaner, Malwarebytes. We recommend these applications because they detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

do it now!
Reimage (remover) Happiness
Reimage (remover) Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to remove virus damage. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with SpyHunter 5.
Alternative Software
Different security software includes different virus database. If you didn’t succeed in finding malware with Reimage, try running alternative scan with Combo Cleaner.

To remove virus, follow these steps:

Eliminate from Windows systems

If virus hijacked Windows OS X, please follow the instructions to get rid of it:

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall and related programs
    Here, look for or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
  5. Remove from Windows shortcuts
    Right click on the shortcut of Mozilla Firefox and select Properties. Right click on browsers' icon and select 'Properties'
  6. Go to Shortcut tab and look at the Target field. Delete malicious URL that is related to your virus. Select 'Shortcut' tab and delete '' or other suspicious URL

Repeat steps that are given above with all browsers' shortcuts, including Internet Explorer and Google Chrome. Make sure you check all locations of these shortcuts, including Desktop, Start Menu and taskbar.

Uninstall from Mac OS X system

After hijack, you need to find and uninstall all questionable applications that might be related to the virus. Look for MacKeeper, MPlayerX, NicePlayer, MacPriceCut, Video download helper, and other suspicious apps.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Get rid of from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Delete virus from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Remove from Mozilla Firefox (FF)

In the list of extensions look for the unknown applications and uninstall them immediately. Look for applications as ChumSearch, MacKeeper, and others. Then, follow the instructions to reset Mozilla Firefox. It’s necessary to set your preferred homepage and default search engine.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome virus might have installed various third-party applications that might be responsible for initiating another hijack. Thus, you need to remove all these questionable entries from Google Chrome. We recommend looking for ChumSearch, MacKeeper or applications developed by Safer Browser.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Eliminate from Safari

Follow the instructions below to fix Safari after the hijack. browser hijacker might have installed suspicious third-party tools. Hence, you need to find and uninstall them. In the list of extensions look for ChumSearch, MacKeeper, various apps created by Safer Browser, and other questionable tools.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

About the author

Jake Doevan
Jake Doevan - Computer technology expert

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Contact Jake Doevan
About the company Esolutions


  1. Griffin says:
    March 16th, 2017 at 7:45 am

    Thanks for the instructions. Finally, this website is gone from my browser!

  2. Lawrence says:
    March 16th, 2017 at 7:46 am

    Ive never thought that my Mac would be affected with virus…

  3. Alec says:
    March 16th, 2017 at 7:47 am

    I hate these MacKeeper ads!!

Your opinion regarding virus