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removal by Olivia Morelli - - | Type: Mac viruses

Utility will damage your computer – a pop-up that indicates that your Mac is infected with adware, scareware, or another unwanted program

Utility will damage your computerUtility will damage your computer is a pop-up message that users encounter due to malware/adware infection on their Macs

Utility will damage your computer is just one of many warning messages that macOS users might encounter after updating their operating system to Catalina. These prompts are usually associated with an infection of a particular potentially unwanted program,[1] such as Advanced Mac Cleaner, Mac Cleanup Pro, or any other malware that might have secretly infiltrated the computer. In other words, Utility will damage your computer message stems from an app that accessed macOS previously and is still present or has not been deleted correctly.

While some sources may claim that Utility will damage your computer popup is fake – it is not true, as the prompt is legitimate and initiated by Mac itself in order to protect users from harmful actions. Nevertheless, many claimed that even if they select the “Move to Trash option,” the prompt continuously returned. To remove Utility will damage your computer alerts from Mac, you will have to locate and eliminate the potentially unwanted program that is hiding inside.

Name Utility will damage your computer 
Type System prompt related to malware/adware infection; Mac virus
Infiltration  In most cases, users install PUAs and malware after being tricked by fake Flash updates or after they download freeware from third-party sites (software bundling) 
Symptoms  The “Utility will damage your computer” pop-up shows up on a regular bases, regardless if it is sent to trash; pop-ups, deals, offers, banners and other commercial content is persistent on all web browsers; slow operation of the machine; unknown extensions installed without permission, etc.
Risks  Financial loss after spending money on licensed versions of useless programs like Mac Cleanup Pro
Termination  You need to eliminate associated application that is the cause of persistent pop-ups. For that you can employ anti-malware software or proceed with manual removal guide below 
Optimization Since the prompt can be related to a variety of different infections, we advise you also reset your web browsers and then scan the device with Reimage Reimage Cleaner Intego

“Utility will damage your computer” belongs to the family of “Will damage your computer” messages that stem from macOS. In other cases, many other apps or their components might be referred to in the pop-up, such as “helperamc,” “spchlpr,” “hlpradc,” “mchlpr,” etc. In this case, here is the message that users are seeing regularly:

“Utility” will damage your computer. You should move it to the Trash.

Report malware to Apple to protect other users

Move to Trash       Cancel

The reason why users keep seeing Utility will damage your computer prompt even after clicking on “Move it to Trash” is because the associated software keeps creating new instances of a startup item, and Mac prevents it from doing so each time. “Utility will damage your computer” removal, which includes terminated of the associated app, can be done either with anti-malware software or by following our manual instructions below. 

There are hundreds of unwanted apps that might be hiding behind the Utility will damage your computer prompt. Most of them – fake system optimizers or malware cleaners, developed by unfair individuals who seek users' money by showing them fake alerts. These applications might sometimes be even harmful, as they can also remove essential files from the system or show intrusive pop-ups continually asking users to upgrade.

Utility will damage your computer virusUtility will damage your computer is a warning from macOS that should alert users to get rid of PUPs hiding inside the Mac

The most prominent distribution method of Utility will damage your computer virus is fake Adobe Flash updates that can be encountered anywhere on the internet. Users are typically informed that the plug is out of date and that they need to update it in order to access the underlying website content. Some of the fake messages include:

Additionally, adware can also show many other symptoms besides the persistent “Utility will damage your computer” pop-up. Many users who got infected with a PUP will notice that all the websites that they visit are filled with ads and their settings of Safari, Google Chrome, Mozilla Firefox, or another web browser, are altered. Besides, the browsers might be appended with unknown extension that cannot be terminated in a simple way – a browser reset might help in such case.

Finally, if you are still struggling with a slow Mac after you terminate all the malware for it, you should consider deleting unnecessary files like caches, duplicates, etc. For that, you can use system optimization tools like Reimage Reimage Cleaner Intego.

Learn how to recognize fake Flash updates and watch out for software bundles

Fake Flash updates have been used to propagate adware and malware on Windows and Mac systems for years. The plugin is associated with multimedia functionality since it was a standard for many years, and many websites used to employ it to play flash content. Nevertheless, it's been years since the functionality was replaced by another technology – HTML 5, which was released in October 2014. Since then, all modern browsers have adapted it, and Adobe Flash simply became obsolete.[2]

There are very few websites that still require Adobe Flash to show you the contents. Therefore, if you ever see a prompt within your browser that asks you to update Flash, you can be most certainly sure that it is a scam. While you should not be using the plugin in the first place, you can download legitimate updates on the official Adobe website – and it should be the only source for your download.

Also, you should be aware that apps downloaded from third-party sources might often include optional installs within the installer. Keep in mind that Apple's App Store holds more than 1.8 million applications you can choose from,[3], so there is barely any need to visit third-parties (unless you want to download cracked software, which is initially dangerous activity). However, if you insist on getting freeware from unofficial sources, you should always opt for Advanced/Custom installation settings when prompted and remove ticks from pre-checked boxes before proceeding with the installation.

Utility will damage your computer pop-upMany reported that the Utility will damage your computer pop-up returns frequently after users select "Move to Trash" option

Get rid of Utility will damage your computer popup once and for all

To remove the so-called Utility will damage your computer virus, you will have to locate an app responsible for launching new instances of the file. If you want to accomplish that manually, dragging a suspicious application to Trash might not be enough, although that is what you should start from. Simply access the list of the installed apps, and get rid of everything that you don't remember installing.

Additionally, if you choose manual Utility will damage your computer removal method, you should check for suspicious .plist files located in the following places on your Mac:

  • Library/LaunchAgents
  • Library/Application Support
  • Library/LaunchDaemons 

However, if you believe that detecting all the malicious and unnecessary files manually is not for you, you can always employ automatic tools for the job – anti-malware software.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove Utility will damage your computer, follow these steps:

Delete Utility will damage your computer from Mac OS X system

To get rid of Utility will damage your computer, locate and get rid of all unwanted apps:

If your macOS is displaying some infection symptoms, proceed with the following guide:

Remove Utility will damage your computer from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for Utility will damage your computer-related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash)Uninstall from Mac 1

To fully remove Utility will damage your computer, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries related to Utility will damage your computer and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the Utility will damage your computer-related entries.Uninstall from Mac 2

Uninstall Utility will damage your computer from Mozilla Firefox (FF)

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select plugins that are related to Utility will damage your computer and click Remove.Remove extensions from Firefox

Clear cookies and site data:

  1. Click Menu and pick Options.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear.Clear cookies and site data from Firefox

In case Utility will damage your computer did not get removed after following the instructions above, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information.Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox – this should complete Utility will damage your computer removal.Reset Firefox 2

Eliminate Utility will damage your computer from Google Chrome

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to Utility will damage your computer by clicking Remove.Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data.Clear cache and web data from Chrome

If the above-methods did not help you, reset Google Chrome to eliminate all the Utility will damage your computer-components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings to complete Utility will damage your computer removal.Reset Chrome 2

Get rid of Utility will damage your computer from Safari

If you notice any extensions or changes to homepage or new tab URL, as well as the search engine of Safari, reset it by following these instructions:

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension related to Utility will damage your computer and select Uninstall.Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History.Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches.Reset Safari

Access your website securely from any location

When you work on the domain, site, blog, or different project that requires constant management, content creation, or coding, you may need to connect to the server and content management service more often. It is a hassle when your website is protected from suspicious connections and unauthorized IP addresses.

The best solution for creating a tighter network could be a dedicated/fixed IP address. If you make your IP address static and set to your device, you can connect to the CMS from any location and do not create any additional issues for server or network manager that need to monitor connections and activities. This is how you bypass some of the authentications factors and can remotely use your banking accounts without triggering suspicious with each login. 

VPN software providers like Private Internet Access can help you with such settings and offer the option to control the online reputation and manage projects easily from any part of the world. It is better to clock the access to your website from different IP addresses. So you can keep the project safe and secure when you have the dedicated IP address VPN and protected access to the content management system.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Olivia Morelli
Olivia Morelli - Ransomware analyst

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