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Remove (Virus Removal Instructions) - Free Guide

removal by Olivia Morelli - - | Type: Adware – a scamming app that claims about a fake trojan virus detected on Mac scam is a pop-up scam[1] that pushes fake information towards Mac users. This rogue message claims that it has detected three suspicious viruses on the infected computer system, one from which is the e.tre456_ worm_osx trojan virus.[2] Moreover, the misleading notification states that 28.1% of damage has already been caused to the machine and urges to click on the “Scan Now” button in five minutes for immediate help. This type of content is also known as scareware-related as it does not claim any true facts but only provides false data that can confuse and terrify users to take reckless actions. We strongly recommend preventing yourself from pushing the “Scan Now” button as it is only a scam and might trick you into installing completely worthless computer optimization software such as MacKeeper, Mac Mechanic, and similar tools. pop-up scam is not the only one of this kind. These Mac-related scams are becoming very popular and attracting users' attention more and more frequently nowadays. For example, various adware-related programs or browser-hijacking apps support scamming applications such as,,,, and other similar ones.

Program type Scam
Targeted OS Mac OS only
Similar apps,,,
Fake trojan name e.tre456_worm_osx
Disabling Use adblocking tools such as Adblock to stop the appearance of the pop-up scam
The cause In some cases, this scam message might be caused by adware 
Appearance from Installation can happen through other software 
Removing Reimage Reimage Cleaner Intego can scan the entire system and terminate the PUP within minutes

There are many ways how pop-up might appear on your PC screen. In some cases, this type of content might not mean anything at all if you find it only on suspicious third-party pages. The scam can easily be removed by installing AdBlock. However, if the frequency of this pop-up's appearance starts increasing slightly, you should scan your system with a reputable system tool to check for possible adware traces.

If an ad-supported program is the one who is forcing you to deal with, you might start experiencing even more unpleasant activities. Adware applications are capable of causing redirects to secondary websites some of which might lack recommended protection and include potential threats. Moreover, advertising content will supposedly start bothering you and urging to purchase suspicious software or services. virus claims about three dangerous viruses found on the system some of which are phishing or spyware-related. Additionally, the e.tre456_worm_osx trojan virus is presented as a harmful threat which needs to be removed immediately. The developers try to convince users to take sudden actions by this message: says


We have detected a trojan virus (e.tre456_worm_osx) on your Mac.

Press OK to begin the repair process. removal is necessary if it has been bothering you more than a couple of times. Probably adware is the cause and it needs to be terminated with all “helper components” included. To lengthen the process and complete it in an easy and safe way, you should install and run software such as Reimage Reimage Cleaner Intego. It is very important to ensure that all suspicious processes are canceled and eliminate, otherwise, the PUP might return within the next computer boot.

If you are likely to, you can remove by using the manual step-by-step guide that has been provided for you at the end of the article. There you will find simple but comprehensive instructing steps that will allow you to remove the adware application from your Mac operating system and also clean infected web browser apps such as Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, Safari. pop-up is a pop-up scam that claims about fake viruses found

Adware-based content is secretly delivered by software bundles

It is not a secret that many third-party[3] developers bundle their apps together with original software. However, this might also be the way how adware gets into the user's system. Once he/she downloads free programs from the Internet, adware-based content might be together installed on the machine within a few clicks that have been not paid attention to.

According to experts from,[4] there are some ways which will help you to prevent such secret installation of adware-related objects. First, if you are completing downloads on your own, you need to make sure that you put all concentration into the process and complete each step with big care. Missed downloading/installation steps might let adware into your computer.

Moreover, we always advise users to use ONLY original downloaders and avoid all other secondary ones. Once you are installing a particular application, you should always choose the Custom/Advanced configuration other the Quick/Recommended modes. In the Custom section, you will be able to reject incoming downloads that you do not want to perform.

Removal instructions for the pop-up scam message removal can be completed without putting a lot of effort. If you are a less-experienced user in the threat elimination field, you should use reliable anti-malware software. These tools are capable of performing full system scans, detecting suspicious and damaging content, and eliminating it safely.

There are also some instructions provided below that should help you to remove virus manually. These guidelines have been created to guide users through the entire elimination process, help them bring their operating system and web browsers such as Chrome, Firefox, Edge, Safari, Explorer back to their previous states.

You may remove virus damage with a help of Reimage Reimage Cleaner Intego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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Reimage Happiness
Intego Happiness
Compatible with Microsoft Windows Supported versions Compatible with OS X Supported versions
What to do if failed?
If you failed to remove virus damage using Reimage Intego, submit a question to our support team and provide as much details as possible.
Reimage Intego has a free limited scanner. Reimage Intego offers more through scan when you purchase its full version. When free scanner detects issues, you can fix them using free manual repairs or you can decide to purchase the full version in order to fix them automatically.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Reimage, try running SpyHunter 5.
Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.

To remove, follow these steps:

Eliminate from Mac OS X system

Remove suspicious components from Mac OS system by using the following components:

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'

Remove from Internet Explorer (IE)

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again

Uninstall from Microsoft Edge

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, should be removed from your Microsoft Edge browser.

Delete from Mozilla Firefox (FF)

Terminate all adware-based content from Firefox web browser by using the helping guide provided below:

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete removal. Click on 'Reset Firefox' button for a couple of times

Erase from Google Chrome

Get rid of adware signs from Google Chrome web browser by performing the following guide:

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete removal. Click on 'Reset' button to complete your removal

Get rid of from Safari

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete removal process. Select all options and click on 'Reset' button

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer various losses due to cyber infections or their own faulty doings. Software issues created by malware or direct data loss due to encryption can lead to problems with your device or permanent damage. When you have proper up-to-date backups, you can easily recover after such an incident and get back to work.

It is crucial to create updates to your backups after any changes on the device, so you can get back to the point you were working on when malware changes anything or issues with the device causes data or performance corruption. Rely on such behavior and make file backup your daily or weekly habit.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware occurs out of nowhere. Use Data Recovery Pro for the system restoring purpose.

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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